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Remote Warehouse Returns Jobs (NOW HIRING)

Trove Recommerce

About Trove Recommerce Brands lose billions each year to returns, excess inventory, and non-new ... Flexible Remote Workplace - Trove's flexible schedule and remote workplace allows employees more ...

Samprasoft

Business Analyst

Lansing, MI · On-site +1

... remote work, but candidate should plan to be available to report to a Lansing, MI job location in accordance with State of Michigan return to office guidelines. Business Analyst Position General ...

C&D Technologies

Customer Service Associate

Lihue, HI · Remote

$14.25 - $19.75/hr

Remote Position Overview The Associate, Customer Service is responsible for ensuring that all ... Works closely with appropriate departments to resolve credits, returns, customer complaints, and ...

Connexus Credit Union

Data Analyst

... proud to return profits to member-owners through high yields for checking accounts and deposit ... We are a remote first employer with the majority of our employees residing in the upper Midwest. As ...

Zillow

Mortgage Funding Coordinator

$21.70 - $32.50/hr

Collaborate closely with the Closer, Settlement Agent, and Warehouse Bank to distribute funds ... return-email times, and task completion times. This role has been categorized as a Remote position ...

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Remote Warehouse Returns information

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How much do remote warehouse returns jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote warehouse returns in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.36 per hour, depending on experience, location, and employer.

What are remote warehouse returns?

Remote warehouse returns refer to the process of handling and processing items that customers send back to a warehouse from a distance, rather than in person. Employees in this role typically manage return shipments, inspect products for quality, update inventory records, and issue refunds or exchanges as needed. The job often involves using warehouse management software and following specific return policies set by the company. Remote warehouse returns help streamline the reverse logistics process, ensuring that returned items are properly accounted for and restocked or disposed of efficiently.

What is the difference between Remote Warehouse Returns vs Remote Inventory Associate?

AspectRemote Warehouse ReturnsRemote Inventory Associate
Required CredentialsBasic warehouse or retail experience, sometimes certifications in inventory managementSimilar credentials, often with additional familiarity with inventory systems
Work EnvironmentPrimarily warehouse or distribution centers, sometimes remote customer servicePrimarily remote, handling inventory data and stock levels
Employer & Industry UsageRetail, e-commerce, logistics companiesRetail, warehousing, e-commerce sectors
Common Search & ComparisonYesYes

Remote Warehouse Returns and Remote Inventory Associate roles both involve inventory management within retail and logistics industries. While Remote Warehouse Returns focuses on processing returned goods and managing return logistics, Remote Inventory Associate emphasizes tracking stock levels and maintaining inventory accuracy remotely. Both roles require similar credentials and are used by the same industries, often overlapping in job searches.

What are the key skills and qualifications needed to thrive as a Remote Warehouse Returns Specialist, and why are they important?

To thrive as a Remote Warehouse Returns Specialist, you need strong attention to detail, organizational skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with warehouse management systems (WMS), returns processing software, and proficiency in using spreadsheets are commonly required. Excellent communication, problem-solving abilities, and customer service orientation help professionals stand out in this role. These skills ensure accurate and efficient handling of returns, minimizing errors and maintaining customer satisfaction in supply chain operations.

What are some common challenges faced in a Remote Warehouse Returns role, and how can I overcome them?

In a Remote Warehouse Returns position, you may encounter challenges such as accurately tracking returned inventory, ensuring timely processing, and communicating effectively with both customers and warehouse teams. Overcoming these challenges involves staying organized, leveraging warehouse management systems, and maintaining clear digital communication channels. Proactively addressing discrepancies and collaborating with logistics and customer service teams can also help ensure efficient returns processing and customer satisfaction.
More about Remote Warehouse Returns jobs
What cities are hiring for Remote Warehouse Returns jobs? Cities with the most Remote Warehouse Returns job openings:
What are the most commonly searched types of Warehouse Returns jobs? The most popular types of Warehouse Returns jobs are:
What states have the most Remote Warehouse Returns jobs? States with the most job openings for Remote Warehouse Returns jobs include:
What job categories do people searching Remote Warehouse Returns jobs look for? The top searched job categories for Remote Warehouse Returns jobs are:
Remote Warehouse Returns jobs near you
Infographic showing various Remote Warehouse Returns job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,951 per year, or $20.6 per hour.
EDI / Operations Support Spec

EDI / Operations Support Spec

The United Methodist Publishing House

Nashville, TN • On-site, Remote

$62K - $70K/yr

Full-time

Posted 17 days ago

Job description

JOB SUMMARY
The EDI / Operations Support Specialist is responsible for keeping core transaction systems running and assisting the people who depend on them every day. This self-directed role is the front line for UMPH's ERP environment, supporting mission-critical data flows across order management, fulfillment, distribution, and customer service. The incumbent traces data problems across multiple systems, provides explanations to non-technical users, and resolves and/or escalates issues. The incumbent is a creative troubleshooter who thrives in a support-driven environment and can work independently in a remote setting.
ORGANIZATIONAL CONTEXT
Reporting Relationship & Peers
Reports to the Executive Director, Digital Commerce Systems, as do:
  • Business Systems Analyst
  • Business Systems Manager
  • Database Administrator
  • IT Operations Manager
  • Technical Services Director

Reporting Directly to This Job
  • N/A

RESPONSIBILITIES & SCOPE
Essential Job Functions
  • ERP Operations & User Support: Serves as the primary day-to-day support contact for users of the organization's ERP system (Ability CCS), responding to support requests from purchasing, fulfillment, customer service, and warehouse operations. Investigates and resolves data discrepancies across the transaction lifecycle-order entry, inventory, shipping, returns, and customer credits. Provides clear, patient support to non-technical staff, translating system behavior into language that helps users understand what happened and what to do next. Identifies recurring issues, documents root causes, and recommends process or configuration changes to prevent repeat failures. Maintains and updates documentation for ERP workflows, support procedures, and known-issue resolutions.
  • EDI Operations: Oversees daily ACOM EDI operations, ensuring accurate and timely processing of EDI transactions (810, 850, 856, 940, 945, 997, etc.). Troubleshoots EDI transmission errors and integration failures affecting order flow, ASN accuracy, and inventory updates. Collaborates with trading partners, carriers, and internal teams to maintain compliance with routing guides and EDI specifications. Manages onboarding and maintenance of trading partner connections, including mapping updates, testing, and certification.
  • Cross-Functional Coordination: Works closely with the Contact Center Manager as the primary operations liaison, ensuring support issues that affect customer-facing operations are identified and resolved promptly. Coordinates with IT staff on system changes, upgrades, and integration issues that affect ERP and EDI operations. Assists with ERP enhancements, regression testing, and system upgrades as directed by the IT Operations Manager.

These essential job functions are not intended to cover all work details or the occasional performance of other tasks as assigned by the supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
JOB REQUIREMENTS
Education, Experience, & Certifications
REQUIRED
  • A Bachelor's degree in Information Technology or related field
  • At least two (2) to five (5) years of hands-on experience with ACOM EDI or similar EDI platforms
  • Experience supporting ERP systems in a distribution, fulfillment, or publishing environment
PREFERRED
  • Experience with Ability CCS or similar order management / fulfillment ERP systems
  • Experience with 3PL integrations, warehouse management systems (WMS), or transportation management systems (TMS)
  • SQL experience for data validation and troubleshooting
  • Background in publishing, religious publishing, or specialty retail distribution

Knowledge, Skills, & Abilities
REQUIRED
  • Strong understanding of retail and logistics EDI transaction sets, vendor compliance requirements, and routing guide standards
  • Demonstrated ability to troubleshoot complex data problems by tracing transactions across integrated systems
  • Strong written and verbal communication skills, with the ability to explain technical issues clearly to non-technical users
  • Self-directed work style with the ability to manage priorities, follow up on open issues, and work independently in a remote environment
  • Comfortable managing a mixed workload of reactive support tickets and proactive system monitoring
PREFERRED
  • Familiarity with API-based integrations or middleware tools

Work Environment
This is a full-time remote position. The incumbent participates in regular team check-ins and may have periodic one-on-one meetings with the IT Operations Manager. Day-to-day work is largely self-directed and driven by user support needs and system events. As systems stabilize, there will be opportunities to take on additional operational and process improvement responsibilities.
AI-Enabled Workplace
The United Methodist Publishing House is committed to maximizing the impact of artificial intelligence by adopting and integrating AI tools across our work. These technologies are vital to enhancing productivity, fostering creativity, and strengthening decision-making. All staff members are expected to engage thoughtfully and responsibly with AI as part of their professional responsibilities. Core expectations include:
  • Responsible AI Integration - Leverage AI tools strategically to streamline workflows, generate actionable insights, and deliver exceptional outcomes that advance our mission.
  • Critical Evaluation & Oversight - Apply professional judgment and critical thinking when reviewing, refining, and validating all AI-generated content and recommendations to ensure accuracy and alignment with our standards.
  • Continuous Learning & Innovation - Maintain curiosity and adaptability toward emerging AI technologies, actively contributing to innovative practices within your area of expertise while supporting organizational growth.
  • Ethical & Secure Practice - Uphold UMPH's commitment to ethical, transparent, and secure AI usage, ensuring all applications align with our mission, values, and community standards.

Equal Employment Opportunity
UMPH is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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