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Remote Warehouse Returns Jobs in Boca Raton, FL (NOW HIRING)

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Remote Warehouse Returns information

See Boca Raton, FL salary details

$12

$19

$26

How much do remote warehouse returns jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote warehouse returns in Boca Raton, FL is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.20 per hour, depending on experience, location, and employer.

What are remote warehouse returns?

Remote warehouse returns refer to the process of handling and processing items that customers send back to a warehouse from a distance, rather than in person. Employees in this role typically manage return shipments, inspect products for quality, update inventory records, and issue refunds or exchanges as needed. The job often involves using warehouse management software and following specific return policies set by the company. Remote warehouse returns help streamline the reverse logistics process, ensuring that returned items are properly accounted for and restocked or disposed of efficiently.

What is the difference between Remote Warehouse Returns vs Remote Inventory Associate?

AspectRemote Warehouse ReturnsRemote Inventory Associate
Required CredentialsBasic warehouse or retail experience, sometimes certifications in inventory managementSimilar credentials, often with additional familiarity with inventory systems
Work EnvironmentPrimarily warehouse or distribution centers, sometimes remote customer servicePrimarily remote, handling inventory data and stock levels
Employer & Industry UsageRetail, e-commerce, logistics companiesRetail, warehousing, e-commerce sectors
Common Search & ComparisonYesYes

Remote Warehouse Returns and Remote Inventory Associate roles both involve inventory management within retail and logistics industries. While Remote Warehouse Returns focuses on processing returned goods and managing return logistics, Remote Inventory Associate emphasizes tracking stock levels and maintaining inventory accuracy remotely. Both roles require similar credentials and are used by the same industries, often overlapping in job searches.

What are the key skills and qualifications needed to thrive as a Remote Warehouse Returns Specialist, and why are they important?

To thrive as a Remote Warehouse Returns Specialist, you need strong attention to detail, organizational skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with warehouse management systems (WMS), returns processing software, and proficiency in using spreadsheets are commonly required. Excellent communication, problem-solving abilities, and customer service orientation help professionals stand out in this role. These skills ensure accurate and efficient handling of returns, minimizing errors and maintaining customer satisfaction in supply chain operations.

What are some common challenges faced in a Remote Warehouse Returns role, and how can I overcome them?

In a Remote Warehouse Returns position, you may encounter challenges such as accurately tracking returned inventory, ensuring timely processing, and communicating effectively with both customers and warehouse teams. Overcoming these challenges involves staying organized, leveraging warehouse management systems, and maintaining clear digital communication channels. Proactively addressing discrepancies and collaborating with logistics and customer service teams can also help ensure efficient returns processing and customer satisfaction.
What are popular job titles related to Remote Warehouse Returns jobs in Boca Raton, FL? For Remote Warehouse Returns jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Warehouse Returns jobs in Boca Raton, FL look for? The top searched job categories for Remote Warehouse Returns jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Warehouse Returns jobs? Cities near Boca Raton, FL with the most Remote Warehouse Returns job openings:
Remote Warehouse Returns jobs near you
Infographic showing various Remote Warehouse Returns job openings in Boca Raton, FL as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 60% Physical, 3% Hybrid, and 37% Remote job distribution, with an average salary of $40,759 per year, or $19.6 per hour.
ServiceNow Queue Manager

ServiceNow Queue Manager

Future Tech Enterprise, Inc.

Fort Lauderdale, FL • On-site, Remote

$26 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 hours ago

Job description

Future Tech Enterprise, a leader in IT fulfillment and lifecycle solutions, is seeking a ServiceNow Queue Manager to oversee and manage ServiceNow ticket workflows related to computer fulfillment, returns, and asset lifecycle tracking for key enterprise clients. This role bridges the gap between customer ServiceNow environments and Future Tech's internal ERP system, ensuring operational excellence, data integrity, and SLA compliance across every phase of the fulfillment lifecycle.
**Please Note** This is NOT a developer role **
The ServiceNow Queue Manager will work closely with Program Managers, Inside Sales, Depot Operations, and Customer Stakeholders to provide accurate, timely, and customer-aligned execution across all ServiceNow-related tasks. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about process improvement and system integration.
This is a Fort Lauderdale based on-site position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. (Remote candidates outside of the Fort Lauderdale area will be considered.)
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Key Responsibilities
ServiceNow Ticket Management
  • Monitor and manage all incoming and active ServiceNow tickets related to computer procurement, deployment, returns, and asset support.
  • Serve as the first-line operations interface between customers' ServiceNow environments and Future Tech internal systems.
  • Coordinate ticket fulfillment timelines to meet or exceed defined SLAs and customer expectations.
  • Escalate workflow blockers or inconsistencies to appropriate stakeholders, including the customer's ITSM owner, internal IT support, and the Program Manager.
  • Proactively resolve or route misclassified or incomplete tickets for correction to ensure continuity of service.
  • Collaborate with the Program Manager to review SLA compliance reports, backlog risks, and performance KPIs on a regular cadence.
Returns Queue Oversight
  • Oversee the ServiceNow Returns Queue and asset record management tasks.
  • Validate returned equipment against asset tags, serial numbers, and customer-owned configurations to ensure integrity.
  • Cross-reference returned asset data with Future Tech's ERP system and the customer's CMDB (Configuration Management Database).
  • Validate ownership status and warranty coverage before final disposition.
  • Implement quality assurance controls to mitigate inaccuracies arising from limitations or ServiceNow field constraints.
Inventory Control and Lifecycle Tracking
  • Track device movements throughout the entire lifecycle-from procurement to fulfillment, returns, redeployment, and disposition.
  • Leverage reporting capabilities for visibility across inventory locations, statuses, and shipment flows.
  • Ensure in-transit and depot inventory is reflected accurately in internal systems and customer dashboards.
Continuous Improvement & Process Feedback
  • Provide ongoing feedback to Future Tech and customer teams on ServiceNow system optimization opportunities.
  • Document and recommend changes to reduce manual interventions, accelerate ticket handling, and align workflows between platforms.
  • Stay informed of all changes to customer ServiceNow workflows, field configurations, and automation scripts that may impact fulfillment procedures.
  • Train team members and document SOPs (standard operating procedures) for ServiceNow queue responsibilities.
Qualifications Required:
  • 3+ years of hands-on experience with ServiceNow (ITSM, Asset Management, or Fulfillment modules).
  • Familiarity with ERP systems and asset tracking/inventory platforms.
  • Strong understanding of IT fulfillment, device lifecycle processes, and asset returns management.
  • Proven ability to work cross-functionally with program management, IT, sales, and warehouse teams.
  • Experience with SLA monitoring, reporting, and issue escalation protocols.
  • Exceptional attention to detail and process accuracy.
  • Intermediate Excel skills for custom reporting and dashboard creation.
  • Strong communication skills, including stakeholder updates and documentation creation.
  • This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Why Join Future Tech
  • Influence the future of a rapidly evolving enterprise technology leader.
  • Collaborate with industry giants and public sector innovators to co-create impactful solutions.
  • Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
#LI-onsite #FutureTechJobs #LI-SG1
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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