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Remote Warehouse Returns Jobs in Wisconsin (NOW HIRING)

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Remote Warehouse Returns information

What is remote warehouse returns?

Remote warehouse returns refer to the process of handling and processing items that customers send back to a warehouse from a distance, rather than in person. Employees in this role typically manage return shipments, inspect products for quality, update inventory records, and issue refunds or exchanges as needed. The job often involves using warehouse management software and following specific return policies set by the company. Remote warehouse returns help streamline the reverse logistics process, ensuring that returned items are properly accounted for and restocked or disposed of efficiently.

What are some common challenges faced in a remote warehouse returns role, and how can I overcome them?

In a Remote Warehouse Returns position, you may encounter challenges such as accurately tracking returned inventory, ensuring timely processing, and communicating effectively with both customers and warehouse teams. Overcoming these challenges involves staying organized, leveraging warehouse management systems, and maintaining clear digital communication channels. Proactively addressing discrepancies and collaborating with logistics and customer service teams can also help ensure efficient returns processing and customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote warehouse returns specialist, and why are they important?

To thrive as a Remote Warehouse Returns Specialist, you need strong attention to detail, organizational skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with warehouse management systems (WMS), returns processing software, and proficiency in using spreadsheets are commonly required. Excellent communication, problem-solving abilities, and customer service orientation help professionals stand out in this role. These skills ensure accurate and efficient handling of returns, minimizing errors and maintaining customer satisfaction in supply chain operations.

What is the difference between Remote Warehouse Returns vs Remote Inventory Associate?

AspectRemote Warehouse ReturnsRemote Inventory Associate
Required CredentialsBasic warehouse or retail experience, sometimes certifications in inventory managementSimilar credentials, often with additional familiarity with inventory systems
Work EnvironmentPrimarily warehouse or distribution centers, sometimes remote customer servicePrimarily remote, handling inventory data and stock levels
Employer & Industry UsageRetail, e-commerce, logistics companiesRetail, warehousing, e-commerce sectors
Common Search & ComparisonYesYes

Remote Warehouse Returns and Remote Inventory Associate roles both involve inventory management within retail and logistics industries. While Remote Warehouse Returns focuses on processing returned goods and managing return logistics, Remote Inventory Associate emphasizes tracking stock levels and maintaining inventory accuracy remotely. Both roles require similar credentials and are used by the same industries, often overlapping in job searches.

What are the most commonly searched types of Warehouse Returns jobs in Wisconsin?

The most popular types of Warehouse Returns jobs in Wisconsin are:

What are popular job titles related to Remote Warehouse Returns jobs in Wisconsin?

For Remote Warehouse Returns jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Warehouse Returns jobs in Wisconsin look for?

The top searched job categories for Remote Warehouse Returns jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Warehouse Returns jobs?

Cities in Wisconsin with the most Remote Warehouse Returns job openings:

Remote Warehouse Returns jobs near you

DTC Operations & Fulfillment Analyst

Jockey

Kenosha, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

At Jockey, caring is our responsibility. It's the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort. Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation, and customer service is legendary.
We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?
Jockey is seeking a Direct to Consumer Operations and Fulfillment Analyst to join our E-Commerce team!
JOB SUMMARY
The DTC Operations & Fulfillment Analyst will work collaboratively with both internal teams and our 3PL warehouse to ensure excellent service and accurate processes are being upheld across the entire ecommerce post-purchase lifecycle, including fulfillment, shipping, delivery and returns. The analyst will ensure our internal and partner SLAs are being met, including marketplace and carrier performance, order processing, cycle counting, and reverse logistics operations. This role will be responsible for identifying operational issues, alerting management, and supporting effective solutions to improve efficiency, scalability, and the overall customer experience.
JOB EXPECTATIONS
    • Develop and manage 3PL scorecards and invoices, identifying trends and reporting findings to management.
    • Analyze carrier invoices and propose solutions and projects that eliminate assessorial fees and reduce costs.
    • Manage the flow of outbound orders for eCommerce storefronts and verify that consumer SLAs are met.
    • Facilitating communication between internal and external teams, ensuring that SLAs are being met for all North American marketplaces, including Amazon
    • Develop and manage reliable inventory control reporting processes that include cycle counting, adjustments, inventory reconciliations and donations.
    • Partner cross-functionally with planning teams and 3PL partners to manage and execute ongoing operational initiatives, including re-ops, kitting programs, and other continuous process improvement projects
    • Analyze consumer feedback and report trends within fulfillment and shipping to management
    • Partner with consumer relations and warehouses to resolve order issues and customer service issues.
    • Support consumer returns processes, including warehouse performance and internal reporting maintenance and validation.
    • Process credit card and return settlement errors.
    • Gather and manage carrier and product expenses for PR orders
    • Track carrier time in transit from shipment to delivery on an ongoing basis, managing large data sets, and reporting findings

MINIMUM QUALIFICATIONS
  • Bachelor's degree required with preferred area of study in business, logistics, supply chain, operations or the equivalent.
  • 2-3 years of analytical on the job experience
  • Proficiency in Microsoft Excel required, including complex formulas, pivot tables, look-ups, data analysis, and managing large datasets; working knowledge of Microsoft Office applications (Word, Outlook) also required.
  • Excellent organizational, problem solving, analysis, detail orientation, multi-tasking, and time management skills.
  • Excellent interpersonal and communications skills.
  • High degree of self-motivation and initiative.
  • Ability to work both independently and in a team environment.
  • Must be open to either working onsite at Jockey's corporate office (Kenosha, WI) or offsite remote in Midwest Region.
  • Must be willing to travel occasionally.

PREFERRED
  • Preferred area of study in business, logistics, supply chain, operations or the equivalent.

In return for your expertise, JOCKEY offers a competitive and comprehensive flexible benefits package which includes Medical/Dental/Life/Vision, 401(k), educational support, paid Volunteerism program, fitness club discounts, onsite health & wellness programs, generous employee discounts, a business casual work environment, a challenging work environment and exciting career growth opportunities!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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