Customer Support Lead
$18 - $25/hr
Remote / Hybrid (NJ, NY, CT, or MA required) * Hours: Starting at 25 hours/week, with potential to ... Respond to customer inquiries across email, Zendesk, SMS, Meta, Walmart Customer Messaging, and ...
Customer Support Lead
$18 - $25/hr
Remote / Hybrid (NJ, NY, CT, or MA required) * Hours: Starting at 25 hours/week, with potential to ... Respond to customer inquiries across email, Zendesk, SMS, Meta, Walmart Customer Messaging, and ...
Software Engineer, Risk
$130K - $160K/yr
We're backed by Walmart, the world's largest retailer, and Ribbit Capital, one of fintech's most ... Build resilient backend services that power fraud detection, identity verification, and transaction ...
Software Engineer, Risk
$130K - $160K/yr
We're backed by Walmart, the world's largest retailer, and Ribbit Capital, one of fintech's most ... Build resilient backend services that power fraud detection, identity verification, and transaction ...
Disputes Operations & Strategy
$90K - $140K/yr
We're backed by Walmart, the world's largest retailer, and Ribbit Capital, one of fintech's most ... Domain Expertise: Direct experience working in the fraud, chargebacks, or disputes space.
Disputes Operations & Strategy
$90K - $140K/yr
We're backed by Walmart, the world's largest retailer, and Ribbit Capital, one of fintech's most ... Domain Expertise: Direct experience working in the fraud, chargebacks, or disputes space.
Account Director
$120K - $150K/yr
Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other ... High self-motivation and penchant for exceeding KPIs in a fast-paced, remote-first agency.
Account Director
$120K - $150K/yr
Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other ... High self-motivation and penchant for exceeding KPIs in a fast-paced, remote-first agency.
Sr. Amazon Ads Account Manager
New York, NY · On-site +1
$100K - $110K/yr
Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other ... Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City ...
Sr. Amazon Ads Account Manager
New York, NY · On-site +1
$100K - $110K/yr
Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other ... Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City ...
Director, Business Development
$130K - $150K/yr
Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other ... Design your workday around life, wherever you are, with both remote autonomy and collaborative ...
New
Director, Business Development
$130K - $150K/yr
Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other ... Design your workday around life, wherever you are, with both remote autonomy and collaborative ...
New
Remote Walmart Fraud information
See salary details
$15.63 - $20
15% of jobs
$21.57 is the 25th percentile. Wages below this are outliers.
$20 - $24.37
28% of jobs
The median wage is $25.94 / hr.
$24.37 - $28.74
19% of jobs
$32.31 is the 75th percentile. Wages above this are outliers.
$28.74 - $33.11
16% of jobs
$33.11 - $37.48
12% of jobs
$37.48 - $41.85
3% of jobs
$41.85 - $46.22
1% of jobs
$46.22 - $50.59
3% of jobs
$50.59 - $54.96
0% of jobs
$54.96 - $59.33
3% of jobs
$59.33 - $63.70
0% of jobs
$15
$30
$63
How much do remote walmart fraud jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for remote walmart fraud in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.
What are some common challenges faced by professionals working in remote Walmart fraud detection roles?
Professionals in remote Walmart fraud detection roles often encounter challenges such as staying updated on evolving fraud tactics, managing large volumes of transactions, and maintaining effective communication with team members across different time zones. Working remotely can make it more difficult to collaborate quickly on urgent cases, so strong digital communication skills and proactive problem-solving are essential. Additionally, professionals must be vigilant about data security and privacy, given the sensitive nature of their work.
What are the key skills and qualifications needed to thrive as a Remote Walmart Fraud Analyst, and why are they important?
To thrive as a Remote Walmart Fraud Analyst, you need a solid understanding of fraud prevention techniques, data analysis, and risk management, typically supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, data analytics tools like Excel or SQL, and Walmart’s proprietary systems is often required. Attention to detail, problem-solving abilities, and strong communication skills help you quickly identify suspicious activity and collaborate with internal teams. These skills are crucial for minimizing financial losses, protecting customer trust, and ensuring compliance with company and legal standards.
What is a Remote Walmart Fraud Specialist?
A Remote Walmart Fraud Specialist is a professional who works from a remote location to detect, prevent, and investigate fraudulent activities related to Walmart’s operations, such as online orders, account activities, or payment transactions. They analyze suspicious behaviors, review flagged transactions, and collaborate with other teams to minimize losses from fraud. This role often involves using specialized software and maintaining up-to-date knowledge of fraud trends and prevention techniques. Remote specialists are vital in ensuring the security and integrity of Walmart’s digital platforms and protecting both the company and its customers.
What is the difference between Remote Walmart Fraud vs Remote Retail Fraud Investigator?
| Aspect | Remote Walmart Fraud | Remote Retail Fraud Investigator |
|---|---|---|
| Credentials | Experience in fraud detection, knowledge of Walmart policies, basic certifications in fraud prevention | Similar credentials, often with retail or financial certifications |
| Work Environment | Remote, primarily online investigations for Walmart | Remote or hybrid, investigating retail fraud across various companies |
| Employer & Industry | Walmart, retail industry | Multiple retail companies, retail industry |
| Search & Comparison Intent | Understanding Walmart-specific fraud roles | Comparing retail fraud investigation roles in different companies |
Remote Walmart Fraud focuses on detecting and preventing fraud specifically within Walmart's operations, often requiring familiarity with Walmart's systems. Remote Retail Fraud Investigators work across various retail brands, handling broader retail fraud cases. Both roles require similar skills and certifications but differ in scope and employer focus.
More about Remote Walmart Fraud jobs
What cities are hiring for Remote Walmart Fraud jobs? Cities with the most Remote Walmart Fraud job openings:
What are the most commonly searched types of Walmart Fraud jobs? The most popular types of Walmart Fraud jobs are:
What states have the most Remote Walmart Fraud jobs? States with the most job openings for Remote Walmart Fraud jobs include:
What job categories do people searching Remote Walmart Fraud jobs look for? The top searched job categories for Remote Walmart Fraud jobs are:
$18 - $25/hr
Part-time
Medical, Dental, Vision, PTO
Re-posted 23 days ago
Job description
Benefits:
Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA)
Monmouth Cards is a fast-growing sports trading card company with both in-store and online operations. We serve customers across our retail stores, e-commerce website, live selling platforms, and marketplace channels. We're looking for a Customer Support Lead to help oversee our customer service function, manage escalated customer issues, support our current customer service team, and ensure customers receive timely, accurate, and professional support.
Key Details:
What You'll Do
Customer Support & Communication
Team Oversight & Escalations
Chargebacks, Fraud & Shipping Investigations
Reviews & Customer Experience
Tools & Systems You'll Use
Qualifications and Skills:
Preferred Experience:
If you're looking for a hands-on role in a growing and exciting business, apply today and become part of the Monmouth Cards team!
This is a remote position.
Compensation: $18.00 - $25.00 per hour
Monmouth Cards is one of the fastest-growing names in trading cards and collectibles. We sell across multiple retail locations in NJ, CT, and MA, online through our own store and major marketplaces, and live every week through streaming - meeting collectors wherever they are in the hobby, from first packs to high-end slabs.
What sets us apart is how we operate. We move fast, sweat the details, and treat product knowledge and customer experience as the whole job, not an afterthought. Our team is made up of people who actually care about the hobby and bring real energy to every break, sale, and store visit.
We're at a stage where the work is varied, the pace is quick, and the people who lean in get to grow with us. If you want to be part of building something real in the card space - not just clock in - you'll fit right in here.
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Company parties
- Flexible schedule
- Training & development
Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY, CT, or MA)
Monmouth Cards is a fast-growing sports trading card company with both in-store and online operations. We serve customers across our retail stores, e-commerce website, live selling platforms, and marketplace channels. We're looking for a Customer Support Lead to help oversee our customer service function, manage escalated customer issues, support our current customer service team, and ensure customers receive timely, accurate, and professional support.
Key Details:
- Type: Part-time (potential for transition to full-time)
- Location: Remote / Hybrid (NJ, NY, CT, or MA required)
- Hours: Starting at 25 hours/week, with potential to grow to 40 hours
What You'll Do
Customer Support & Communication
- Handle inbound customer phone calls via RingCentral
- Respond to customer inquiries across email, Zendesk, SMS, Meta, Walmart Customer Messaging, and other messaging channels
- De-escalate frustrated customers and provide clear, professional resolutions
- Follow up with customers on delayed, unresolved, or sensitive issues
- Maintain strong communication across all customer-facing channels
- Ensure customers receive accurate updates regarding orders, shipping, refunds, returns, and product concerns
Team Oversight & Escalations
- Oversee the current customer service team's daily support flow
- Review escalated cases and help determine the proper resolution
- Approve or deny refunds, replacements, credits, or exceptions based on company policy
- Ensure the customer service team is following internal policies and procedures
- Identify mistakes, inconsistencies, or gaps in customer communication
- Guide the team on how to handle difficult or unusual cases
- Help keep ticket queues clean, organized, and up to date
Chargebacks, Fraud & Shipping Investigations
- Investigate customer chargebacks and gather supporting evidence
- Review fraud indicators before high-risk orders are shipped
- Help confirm customer identity or order legitimacy when needed
- Monitor suspicious orders or potential false information
- Assist with UPS, USPS, and carrier investigations when packages are missing, misdelivered, or delayed
- Help document findings and next steps for disputes, claims, or internal review
Reviews & Customer Experience
- Assist with Google Review responses and customer follow-up
- Help encourage satisfied customers to share positive experiences
- Ensure public-facing responses are professional, accurate, and aligned with the company's tone
- Protect the customer experience while also protecting the company from unnecessary losses or policy exceptions
Tools & Systems You'll Use
- RingCentral
- Zendesk
- Klaviyo SMS
- Meta messaging platforms
- Walmart Customer Messaging
- Google Reviews
- Shopify
- Carrier tracking and claims tools
- Internal communication tools
Qualifications and Skills:
- Strong written and verbal communication skills
- Comfortably handle phone, email, and messaging support simultaneously
- Highly organized and detail-oriented
- Able to take ownership and follow through without reminders
- Comfortable switching between multiple tools and platforms
- Reliable and consistent with response times
Preferred Experience:
- Customer support, customer success, or customer operations experience
- Experience with Zendesk, RingCentral, Shopify, Klaviyo, or similar tools
- E-commerce or retail experience
- Experience handling chargebacks, fraud review, shipping claims, or order investigations
- Familiarity with sports cards, collectibles, or hobby retail is a plus but not required
If you're looking for a hands-on role in a growing and exciting business, apply today and become part of the Monmouth Cards team!
This is a remote position.
Compensation: $18.00 - $25.00 per hour
Monmouth Cards is one of the fastest-growing names in trading cards and collectibles. We sell across multiple retail locations in NJ, CT, and MA, online through our own store and major marketplaces, and live every week through streaming - meeting collectors wherever they are in the hobby, from first packs to high-end slabs.
What sets us apart is how we operate. We move fast, sweat the details, and treat product knowledge and customer experience as the whole job, not an afterthought. Our team is made up of people who actually care about the hobby and bring real energy to every break, sale, and store visit.
We're at a stage where the work is varied, the pace is quick, and the people who lean in get to grow with us. If you want to be part of building something real in the card space - not just clock in - you'll fit right in here.