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Remote Voip Jobs in Tennessee (NOW HIRING)

Remote Voip information

What is a Remote VoIP?

A Remote VoIP job involves managing, configuring, and troubleshooting Voice over Internet Protocol (VoIP) systems from a remote location. Responsibilities may include setting up VoIP networks, ensuring call quality, maintaining security, and providing technical support. Common roles in this field include VoIP engineers, support specialists, and network administrators. These jobs require knowledge of VoIP protocols, networking, and communication technologies.

What are the key skills and qualifications needed to thrive in the Remote VoIP position, and why are they important?

To thrive as a Remote VoIP specialist, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and experience with configuring and managing VoIP systems. Familiarity with tools like Asterisk, Cisco Unified Communications, or 3CX, and certifications such as CCNA Voice or CompTIA Network+ are often preferred. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with both technical and non-technical stakeholders are key soft skills. These qualifications are essential for ensuring reliable communication systems and efficiently resolving technical issues in a remote work environment.

What does a typical workday look like for someone in a Remote VoIP position?

A typical workday for a Remote VoIP professional often involves monitoring system performance, troubleshooting connectivity or quality issues, and deploying updates or new configurations to maintain optimal communication functionality. You may collaborate with IT teams, network engineers, or end users to address support tickets, perform diagnostics, and assist with onboarding new devices or users. Regular documentation and reporting on system health are also common, along with proactive efforts to identify and prevent potential disruptions. While most work is performed independently, effective communication with remote teams is essential for coordinating solutions and maintaining service reliability.

What are the most commonly searched types of Voip jobs in Tennessee? The most popular types of Voip jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Voip jobs? Cities in Tennessee with the most Remote Voip job openings:
Infographic showing various Remote Voip job openings in Tennessee as of August 2026, with employment types broken down into 80% Full Time, 3% Part Time, 3% Temporary, and 14% Contract. Highlights an 100% Remote job distribution.

Sr. VoIP Engineer

Edgewater Federal Solutions, Inc.

Oak Ridge, TN • On-site, Remote

Full-time

Re-posted 11 days ago


Job description

Overview

Edgewater is seeking a highly experienced Senior VOIP Engineer to lead VoIP initiatives and drive innovation within our customer's organization. As a Senior VOIP Engineer, you will be responsible for overseeing all aspects of VoIP, including the development of resilient telephony environments, implementation of VoIP Zero Trust Architecture, and integration of advanced voice and video telephony solutions. You will play a critical role in right-sizing staff, prioritizing tasks, and ensuring operational excellence across our VoIP infrastructure. This is a leadership position that offers the opportunity to make a significant impact on our organization's communication capabilities. We seek a dedicated professional for a role that involves frequent travel to job locations within a 25-mile radius of UCOR's main office in Oak Ridge, TN.

Responsibilities
  • Lead the development of resilient and robust telephony environments for remote work and advanced technologies.
  • Evaluate the effectiveness of VoIP business processes, software/applications, and infrastructure.
  • Develop and implement VoIP Zero Trust Architecture and IPv6 Architecture.
  • Oversee the replacement, upgrade, design, and integration of Voice and Video telephony solutions.
  • Configure and deploy IP Voice and Video conference room capabilities.
  • Collaborate with SIP providers for number allocation, SIP trunking, and security assessment.
  • Ensure 24/7 operational functionality and system security through routine Operation and Maintenance tasks.
  • Provide leadership and mentorship to junior and mid-level engineers.
  • Act as a subject matter expert on VoIP technologies and best practices.
  • May require working extended, irregular, or non-standard hours to support mission-critical duties.
Qualifications

Education, Training, Experience

  • Bachelor's degree in computer science, information technology, or equivalent, relevant experience.
  • 7+ years of experience in VoIP engineering or related role, with at least 2 years in a leadership position.
  • Relevant certifications such as CCNA Voice, CCNP Voice, or equivalent preferred.

Knowledge, Skills, Abilities

  • Expert-level knowledge of telephony environments, routing, and dial plans.
  • Strong understanding of network protocols, security principles, and VoIP architectures.
  • Proven track record of successfully implementing VoIP solutions in enterprise environments.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to prioritize tasks, delegate responsibilities, and drive projects to completion.
  • The ideal candidate will have reliable transportation. Responsibilities include visiting client sites, conducting on-site assessments, and ensuring service delivery.
  • Demonstrated excellent customer service.
  • Ability to work effectively in a team environment and foster collaborations among colleagues.
  • Self-directed, results-oriented, and flexible; works well under pressure and adheres to deadlines.
  • Ability to build strong working relationships across all levels of an organization.

 

Ability to provide proof of US Citizenship on your first day of employment to obtain a DOE HSPD-12 Badge in accordance with the terms of the contract. 

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

About Us: 

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LISW

Employment Type: FULL_TIME