Sr. VoIP Engineer
Oak Ridge, TN · On-site +1
Lead the development of resilient and robust telephony environments for remote work and advanced technologies. * Evaluate the effectiveness of VoIP business processes, software/applications, and ...
Oak Ridge, TN · On-site +1
Lead the development of resilient and robust telephony environments for remote work and advanced technologies. * Evaluate the effectiveness of VoIP business processes, software/applications, and ...
Oak Ridge, TN · On-site +1
Lead the development of resilient and robust telephony environments for remote work and advanced technologies. * Evaluate the effectiveness of VoIP business processes, software/applications, and ...
Knoxville, TN · On-site +1
$20.50 - $28.25/hr
Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role. What really ...
Knoxville, TN · On-site +1
$20.50 - $28.25/hr
Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role. What really ...
A Remote VoIP job involves managing, configuring, and troubleshooting Voice over Internet Protocol (VoIP) systems from a remote location. Responsibilities may include setting up VoIP networks, ensuring call quality, maintaining security, and providing technical support. Common roles in this field include VoIP engineers, support specialists, and network administrators. These jobs require knowledge of VoIP protocols, networking, and communication technologies.
To thrive as a Remote VoIP specialist, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and experience with configuring and managing VoIP systems. Familiarity with tools like Asterisk, Cisco Unified Communications, or 3CX, and certifications such as CCNA Voice or CompTIA Network+ are often preferred. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with both technical and non-technical stakeholders are key soft skills. These qualifications are essential for ensuring reliable communication systems and efficiently resolving technical issues in a remote work environment.
A typical workday for a Remote VoIP professional often involves monitoring system performance, troubleshooting connectivity or quality issues, and deploying updates or new configurations to maintain optimal communication functionality. You may collaborate with IT teams, network engineers, or end users to address support tickets, perform diagnostics, and assist with onboarding new devices or users. Regular documentation and reporting on system health are also common, along with proactive efforts to identify and prevent potential disruptions. While most work is performed independently, effective communication with remote teams is essential for coordinating solutions and maintaining service reliability.

Full-time
Re-posted 11 days ago
Edgewater is seeking a highly experienced Senior VOIP Engineer to lead VoIP initiatives and drive innovation within our customer's organization. As a Senior VOIP Engineer, you will be responsible for overseeing all aspects of VoIP, including the development of resilient telephony environments, implementation of VoIP Zero Trust Architecture, and integration of advanced voice and video telephony solutions. You will play a critical role in right-sizing staff, prioritizing tasks, and ensuring operational excellence across our VoIP infrastructure. This is a leadership position that offers the opportunity to make a significant impact on our organization's communication capabilities. We seek a dedicated professional for a role that involves frequent travel to job locations within a 25-mile radius of UCOR's main office in Oak Ridge, TN.
ResponsibilitiesEducation, Training, Experience
Knowledge, Skills, Abilities
Ability to provide proof of US Citizenship on your first day of employment to obtain a DOE HSPD-12 Badge in accordance with the terms of the contract.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LISW
Employment Type: FULL_TIMESourced by ZipRecruiter
11 - 50 Employees
Ijamsville, MD, US
2002