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Remote Chatbot Jobs in Tennessee (NOW HIRING)

Pomeroy

AI Developer

Knoxville, TN · Remote

Flexible / Remote with global collaboration Role Overview We are looking for a hands-on AI ... Build and optimize chatbot/conversational AI capabilities to drive self-service and reduce contact ...

New

fogelman

Digital Marketing Coordinator

Atlanta, GA · On-site +1

$42K - $56K/yr

... Assist in QA for chatbot functionality and CX • Support reporting on marketing ROI and ... Memphis, TN or Remote (Southeast) • Travel: Up to 25% (typically less) to visit properties and ...

All JobsChatbot JobsRemote Chatbot JobsRemote Chatbot Jobs in Tennessee

Remote Chatbot information

See Tennessee salary details

$25

$50

$69

How much do remote chatbot jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote chatbot in Tennessee is $50.62, according to ZipRecruiter salary data. Most workers in this role earn between $42.31 and $57.60 per hour, depending on experience, location, and employer.

What is a remote chatbot?

A Remote Chatbot job involves managing, programming, or supporting AI-powered chatbots to assist customers, answer questions, or automate tasks. This role can include chatbot development, training AI models, writing responses, or monitoring chatbot interactions. It often requires skills in customer service, programming, or AI, depending on the position. Remote chatbot jobs allow professionals to work from anywhere while ensuring efficient and accurate chatbot performance.

What are the typical daily responsibilities of a remote chatbot?

As a Remote Chatbot developer, your daily tasks often include designing conversational flows, writing and testing scripts, and integrating chatbots with external APIs or databases for seamless user interactions. You’ll collaborate remotely with product managers, UX designers, and sometimes customer support teams to ensure the chatbot meets user needs and business goals. Regularly reviewing chatbot analytics and updating responses based on user feedback is also common. This role typically requires proactive communication and independent work, making strong organizational skills essential for success in a remote setting.

What are the key skills and qualifications needed to thrive in the remote chatbot position?

To thrive as a Remote Chatbot, you must have expertise in natural language processing, conversational AI design, and relevant programming languages such as Python, as well as a degree in computer science or a related field. Familiarity with chatbot development platforms (like Dialogflow or Microsoft Bot Framework), API integrations, and cloud-based deployment tools is often required. Strong communication, problem-solving abilities, and attention to detail help distinguish top candidates in this field. These skills enable the creation of effective, user-friendly chatbots that meet business objectives and enhance customer experience in remote work environments.

What are popular job titles related to Remote Chatbot jobs in Tennessee?

For Remote Chatbot jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Chatbot jobs in Tennessee look for?

The top searched job categories for Remote Chatbot jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Chatbot jobs?

Cities in Tennessee with the most Remote Chatbot job openings:

Remote Chatbot jobs near you
Infographic showing various Remote Chatbot job openings in Tennessee as of August 2026, with employment types broken down into 63% Full Time, 15% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $105,286 per year, or $50.6 per hour.

AI Developer

Pomeroy

Knoxville, TN • Remote

Full-time

Posted 2 days ago

New

Job description

Role: Professional, AI & Automation
Engagement Type:External Consultant / Contract
Reporting To:Director, Global IT Service Desk & Quality & Performance Management
Location:Flexible / Remote with global collaboration
Role Overview
We are looking for a hands-on AI developer to support the transformation of our Global IT Service Desk through practical, scalable, and measurable AI solutions.
This role will primarily focus on delivering AI-enabled capabilities that improve users experience, increase self-service adoption, reduce manual efforts, and support faster resolution of IT requests and incidents. The ideal candidate will have strong experience designing and developing AI-driven solutions, with exposure to platforms such as ServiceNow, Power Automate, conversational AI, workflow automation, and data-driven service improvement.
Although the role supports Service Desk transformation, the main focus is not traditional service desk operations. The priority is to build and deliver AI and automation solutions that create measurable business value.
Key Responsibilities
Strategy & Assessment
  • Assess current Service Desk processes, workflows, and ticket volumes (incidents, requests, self-service).
  • Identify high-impact automation and AI use cases aligned to business outcomes (cost reduction, AHT, deflection, CSAT).
  • Support AI & automation roadmap, including quick wins and mid/long-term opportunities.
Solution Design & Implementation
  • Design and implement AI solutions using ServiceNow (Flow Designer, Virtual Agent, Integration Hub) and automations using Power Automate.
  • Build and optimize chatbot/conversational AI capabilities to drive self-service and reduce contact volume.
  • Develop automations for common Service Desk tasks (e.g., password resets, access provisioning, incident routing, knowledge surfacing).

Process Optimization
  • Standardization and streamline workflows across global Service Desk operations.
  • Introduce intelligent routing, triage, and knowledge recommendations leveraging AI.
  • Partner with IT teams (Infrastructure, Security, Workplace, Apps) to embed automation into end-to-end processes.
Data & Performance Management
  • Support KPIs and success metrics (deflection rate, automation rate, AHT reduction, resolution time, cost per ticket).
  • Build dashboards and reporting to track automation impact and ROI.
  • Use analytics to continuously refine and expand automation opportunities.
Governance & Enablement
  • Establish automation governance (intake, prioritization, design standards).
  • Create reusable frameworks and best practices for scaling automation globally.
  • Upskill internal teams on AI/automation tools, processes, and adoption.
Key Deliverables
  • AI & Automation opportunity assessment and prioritized backlog.
  • 6-12 month roadmap with measurable targets (e.g., 10-20% ticket reduction).
  • Implemented automations and chatbot use cases (with documented results).
  • KPI dashboard and reporting framework.
  • Governance model and operating playbook.
Qualifications
Required Experience
  • 5+ years in ITSM, Service Desk, IT Operations optimization and AI.
  • Proven experience implementing automation within ServiceNow (or comparable ITSM platforms).
  • Hands-on experience with conversational AI / chatbot tools (e.g. ServiceNow Virtual Agent).
  • Demonstrated success delivering measurable efficiency gains (cost reduction, ticket. deflection, AHT improvement).

Technical Skills
  • ServiceNow (Flow Designer, Virtual Agent, scripting preferred).
  • API integrations and workflow automation.
  • Data analysis and reporting (Power BI, ServiceNow Performance Analytics, or similar).
  • Understanding of AI/ML use cases in IT operations.
Core Competencies
  • Strong stakeholder management across global IT teams
  • Ability to translate business needs into scalable technical solutions
  • Comfortable operating in a complex, cross-functional environment
Success Criteria
  • Deliver baseline assessment and automation roadmap
  • Launch 3-5 high-impact automation use cases (quick wins)
  • Establish KPI tracking and demonstrate early value (e.g., deflection or AHT reduction)
  • Align cross-functional stakeholders on governance and execution model
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