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Remote Virtual Assistant Jobs in Springfield, MA

InsCipher

Tax Associate

Springfield, MA · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Reconcile filings with InsCipher Connect platform and state transaction reports * Assist in ...

Axelon

Customer Service Rep -FMLA

Bloomfield, CT · Remote

$20/hr

Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. * Reviewing and adjudicating leave and ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

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Remote Virtual Assistant information

See Springfield, MA salary details

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How much do remote virtual assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote virtual assistant in Springfield, MA is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.26 per hour, depending on experience, location, and employer.

What Does a Remote Virtual Assistant Do?

A remote virtual assistant has many of the same duties as one in an administrative role in an office. As a remote virtual assistant, your responsibilities include handling correspondence, arranging travel, and managing the calendar and appointments for a client while you work from home. You assist your employer with a variety of tasks, depending on the industry and scope of the work. You may write and edit documents, handle bookkeeping, or run the workplace remotely. Some virtual assistants are freelancers whereas others work with organizations or agencies to provide these administrative services.

What are the key skills and qualifications needed to thrive as a Remote Virtual Assistant, and why are they important?

To thrive as a Remote Virtual Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by prior office experience or relevant training. Familiarity with office software suites (like Microsoft Office or Google Workspace), project management tools (such as Trello or Asana), and communication platforms (like Slack or Zoom) is typically required. Excellent time management, self-motivation, and clear written and verbal communication are vital soft skills for working independently and supporting multiple clients. These skills ensure efficient remote support, seamless workflow, and effective collaboration in a virtual work environment.

How do Remote Virtual Assistants typically manage communication and collaboration with clients and team members across different time zones?

Remote Virtual Assistants often work with clients and teams located in various time zones, which requires strong communication skills and the ability to coordinate schedules effectively. Most VAs use digital tools like email, messaging platforms, shared calendars, and project management software to stay connected and keep tasks on track. Being proactive about clarifying expectations, setting regular check-ins, and remaining flexible with working hours can help smooth over time zone differences. This approach ensures tasks are completed efficiently and clients feel supported, even when working asynchronously.

What are remote virtual assistants?

Remote virtual assistants are professionals who provide administrative, technical, or creative support to clients from a remote location. They handle tasks such as managing emails, scheduling appointments, data entry, social media management, and customer service. By working remotely, virtual assistants offer flexibility and can serve clients from anywhere in the world, helping businesses and entrepreneurs save time and focus on core activities.

What is the difference between Remote Virtual Assistant vs Remote Executive Assistant?

AspectRemote Virtual AssistantRemote Executive Assistant
CredentialsBasic administrative skills, sometimes certifications in office softwareAdvanced organizational skills, often with executive support experience
Work EnvironmentRemote, flexible, supporting multiple clients or businessesRemote, supporting high-level executives or teams
Employer & Industry UsageSmall businesses, entrepreneurs, startupsCorporations, executives, senior management
Common Search & ComparisonOften searched for as general administrative supportCompared for high-level, specialized support roles

The main difference between a Remote Virtual Assistant and a Remote Executive Assistant lies in their scope and level of support. Virtual Assistants typically handle a variety of administrative tasks for multiple clients, while Executive Assistants focus on high-level support for specific executives. Both roles are remote and require strong organizational skills, but Executive Assistants usually have more specialized experience and work in more corporate environments.

More about Remote Virtual Assistant jobs
What are popular job titles related to Remote Virtual Assistant jobs in Springfield, MA? For Remote Virtual Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Assistant jobs in Springfield, MA look for? The top searched job categories for Remote Virtual Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Virtual Assistant jobs? Cities near Springfield, MA with the most Remote Virtual Assistant job openings:
Remote Virtual Assistant jobs near you
Tax Associate

Tax Associate

InsCipher

Springfield, MA • Remote

$21 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

At InsCipher, our commitment to our customers is what drives us. 

Ours is a culture of innovation and progress. We are a creative team of doers constantly striving to develop value-driven products and services for our customers.  

Our ultimate goal is to become the trusted authority and leading partner for state departments of insurance, surplus lines associations, and brokers nationwide. We’re achieving that goal by enhancing every facet of our customers reporting and tax filings through education and innovative, streamlined compliance solutions. 

We’re growing fast and want you to be a part of it! 

We’re looking for a talented, detail-oriented Tax Associate - Remote to join our team. Under the direction of the Filing Services Team Lead this role will be responsible for completing filings, reports, and reconciliations of surplus lines taxes in all states. 

Key Responsibilities 

  • Timely and accurately complete state regulatory surplus lines tax filings 
  • Ensure proper documents are received and reviewed from client submission 
  • Conduct compliance and quality review on documents, state legislation, codes and procedures associated with surplus lines tax filing 
  • Maintain working knowledge of surplus lines tax regulations 
  • Reconcile filings with InsCipher Connect platform and state transaction reports 
  • Assist in directing other team members as needed to maintain compliance with all surplus lines tax filings 
  • Manage multiple priorities in a high-volume position, deliver timely and accurate work products with a focus on customer service, and respond with a sense of urgency as required 
  • Assist with any surplus lines audits, verifying transactions, documents, and filings 
  • Assist with surplus lines calls and accurately and efficiently respond to emails, outlook tasks, and voicemails 
  • Provide technical assistance to InsCipher Connect clients 
  • Coordinate multiple projects, ensuring timely and accurate deliverables and effectively resolve any issues that occur 
  • Effectively build professional, positive working relationships with both clients and all levels of the organization 
  • Independently investigate, research, and resolve issues that may arise during the filing, reconciliation, or payment processes 
  • Properly document all correspondence with the state and client in their applicable location 
  • Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed 
  • Adapt to and provide feedback on any internal workflow and process changes 
  • Escalate customer, state, or internal issues through proper channels when needed 
  • Required to perform other duties as requested, directed, or assigned 

Requirements and Qualifications 

  • Associate or Bachelor's degree in Accounting, Finance, or related field preferred 
  • 2+ years of accounting, compliance, or insurance related experience 
  • Intermediate skills in Excel or other spreadsheet software 
  • Self-directed and detail-oriented with strong organizational, decision-making, and time management skills 
  • Effectively works independently and as part of a team 
  • Demonstrated willingness to take initiative and act decisively 

Perks 

  • Health, dental, and vision plans 
  • Amazing work-life balance with 4 weeks of Paid Time Off 
  • 10 Paid Company Holidays with 2 floating holidays 
  • 401K Programs with employer match 
  • Personal assistant programs for support in a healthy personal and work life 

Why InsCipher? 

At InsCipher, you'll join a team of disruptors, innovators, and forward-thinkers. We're not just changing the game; we're creating a new one. We offer a dynamic, inclusive work environment where your ideas are valued, and your contributions lead to real change. With us, you'll have the opportunity to: 

  • Work on cutting-edge projects that are reshaping an industry 
  • Collaborate with a team of passionate, like-minded professionals 
  • Enjoy a culture that values flexibility, innovation, and personal growth 

Compensation Range: $21/hr - $26/hr 

We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.  

If you need accommodation, please let us know during the interview process.

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