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Remote Video Chat Jobs (NOW HIRING)

Liveops

Remote Customer Service Representative

Deland, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Newnan, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Tulsa, OK · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Lufkin, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Dalton, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Video Chat information

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$61.5K

$127K

How much do remote video chat jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote video chat in the United States is $123,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Video Chat Customer Support Representative, and why are they important?

To thrive as a Remote Video Chat Customer Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with video conferencing platforms (like Zoom or Microsoft Teams), customer service software, and basic troubleshooting is typically required. Patience, active listening, and professionalism are crucial for building rapport and resolving customer issues effectively in a virtual environment. These skills are important to ensure customer satisfaction and efficient support delivery in a remote setting.

What are some common challenges faced by professionals working in remote video chat support roles, and how can they be effectively managed?

Professionals in remote video chat support roles often encounter challenges such as technical connectivity issues, maintaining clear communication without in-person cues, and managing multiple conversations simultaneously. To effectively manage these, it's important to have a reliable internet connection, use high-quality audio/video equipment, and master the use of digital collaboration tools. Additionally, developing strong active listening skills and setting boundaries for availability can help ensure a positive experience for both the support agent and the clients.

What is a remote video chat job?

A remote video chat job involves communicating with clients, customers, or team members via video calls from a location outside of a traditional office, often from home. These roles can include customer service, tech support, tutoring, telemedicine, or even sales positions, all of which rely on video conferencing tools to interact in real time. The main requirement is a reliable internet connection, a computer or smart device with a camera, and sometimes specific software or platforms. Remote video chat jobs offer flexibility, allowing employees to work from virtually anywhere while maintaining face-to-face communication.

What is the difference between Remote Video Chat vs Remote Customer Support Agent?

AspectRemote Video ChatRemote Customer Support Agent
CredentialsNone specific, communication skills preferredCustomer service certifications often preferred
Work EnvironmentVideo conferencing platforms, home or officeCustomer service software, phone, email, chat
Industry UsageHealthcare, education, consulting, salesRetail, tech, telecom, e-commerce
Search & Comparison IntentInteracting visually with clients or studentsHandling customer inquiries and issues remotely

Remote Video Chat involves real-time visual communication for consultations, tutoring, or sales, requiring strong communication skills. Remote Customer Support Agents focus on assisting customers via chat, email, or phone, often with customer service training. Both roles are remote, but they serve different purposes and industries, with Remote Video Chat emphasizing visual interaction and Remote Customer Support emphasizing problem-solving and communication skills.

More about Remote Video Chat jobs
What cities are hiring for Remote Video Chat jobs? Cities with the most Remote Video Chat job openings:
What are the most commonly searched types of Video Chat jobs? The most popular types of Video Chat jobs are:
What states have the most Remote Video Chat jobs? States with the most job openings for Remote Video Chat jobs include:
What job categories do people searching Remote Video Chat jobs look for? The top searched job categories for Remote Video Chat jobs are:
Remote Video Chat jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Silver Spring, MD • Remote

$20/hr

Contractor

Posted 18 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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