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Remote Video Chat Jobs in Chicago, IL (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Video Chat information

See Chicago, IL salary details

$63.4K

$130.8K

How much do remote video chat jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote video chat in Chicago, IL is $127,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,700.00 and $129,800.00 per year, depending on experience, location, and employer.

What is a remote video chat?

A remote video chat job involves communicating with clients, customers, or team members via video calls from a location outside of a traditional office, often from home. These roles can include customer service, tech support, tutoring, telemedicine, or even sales positions, all of which rely on video conferencing tools to interact in real time. The main requirement is a reliable internet connection, a computer or smart device with a camera, and sometimes specific software or platforms. Remote video chat jobs offer flexibility, allowing employees to work from virtually anywhere while maintaining face-to-face communication.

What are the key skills and qualifications needed to thrive as a remote video chat customer support representative?

To thrive as a Remote Video Chat Customer Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with video conferencing platforms (like Zoom or Microsoft Teams), customer service software, and basic troubleshooting is typically required. Patience, active listening, and professionalism are crucial for building rapport and resolving customer issues effectively in a virtual environment. These skills are important to ensure customer satisfaction and efficient support delivery in a remote setting.

What are some common challenges faced by professionals working in remote video chat support roles, and how can they be effectively managed?

Professionals in remote video chat support roles often encounter challenges such as technical connectivity issues, maintaining clear communication without in-person cues, and managing multiple conversations simultaneously. To effectively manage these, it's important to have a reliable internet connection, use high-quality audio/video equipment, and master the use of digital collaboration tools. Additionally, developing strong active listening skills and setting boundaries for availability can help ensure a positive experience for both the support agent and the clients.

What is the difference between Remote Video Chat vs Remote Customer Support Agent?

AspectRemote Video ChatRemote Customer Support Agent
CredentialsNone specific, communication skills preferredCustomer service certifications often preferred
Work EnvironmentVideo conferencing platforms, home or officeCustomer service software, phone, email, chat
Industry UsageHealthcare, education, consulting, salesRetail, tech, telecom, e-commerce
Search & Comparison IntentInteracting visually with clients or studentsHandling customer inquiries and issues remotely

Remote Video Chat involves real-time visual communication for consultations, tutoring, or sales, requiring strong communication skills. Remote Customer Support Agents focus on assisting customers via chat, email, or phone, often with customer service training. Both roles are remote, but they serve different purposes and industries, with Remote Video Chat emphasizing visual interaction and Remote Customer Support emphasizing problem-solving and communication skills.

What are the most commonly searched types of Video Chat jobs in Chicago, IL?

The most popular types of Video Chat jobs in Chicago, IL are:

What are popular job titles related to Remote Video Chat jobs in Chicago, IL?

For Remote Video Chat jobs in Chicago, IL, the most frequently searched job titles are:

Remote Licensed Clinical Mental Health Counselor

Naperville, IL โ€ข Remote

$90K - $100K/yr

Full-time

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Clinical Professional Counselor (LCPC) to join our dynamic team. This full-time remote position allows you to provide exceptional mental health services to clients from the comfort of your home. You will play a pivotal role in fostering mental wellness and facilitating meaningful transformations in your clients' lives.

About the Organization

Located in Naperville, Illinois, Chat and Change Mental Health is a progressive telehealth organization committed to delivering high-quality mental health care. We believe in therapeutic excellence, tailoring our services to meet the unique needs of our clients. Our team is dedicated to supporting each other in providing compassionate and effective therapy, ensuring our providers can concentrate on giving the best care.

Work Environment

This entirely remote position offers flexibility in both your work schedule and location. You can manage your hours throughout the week, working from anywhere that is conducive to your productivity. We pride ourselves on cultivating a supportive and collegial atmosphere, where our team members have the autonomy to flourish and design their approach to client care.

Key Responsibilities
  • Conducting one-on-one therapeutic sessions through video chat, ensuring an ethical and compassionate environment for clients.
  • Utilizing evidence-based, solution-focused treatment modalities to develop tailored care plans that promote client autonomy and growth.
  • Creating and implementing individualized treatment strategies that address the specific needs, goals, and preferences of each client.
  • Facilitating insightful discussions that help clients to explore their feelings, relationships, and life experiences, promoting self-awareness and understanding.
  • Assessing client progress throughout the duration of treatment plans and helping clients establish effective coping strategies to navigate their daily challenges.
Patient Population / Client Focus

Your clients will span a variety of ages, backgrounds, and presenting concerns, with particular emphasis on adults navigating anxiety, depression, and life transitions. By aligning your caseload with your specialties and preferences, you'll create powerful therapeutic alliances with those best suited to your practice style, helping them achieve their mental health goals.

Qualifications
  • A Masterโ€™s degree in Counseling or a related field.
  • Active and unrestricted licensure as a Clinical Professional Counselor (LCPC) in Illinois.
  • The ability to practice independently without supervision, demonstrating high levels of autonomy and professionalism in client interactions.
  • Exceptional interpersonal skills with a genuine empathetic approach to nurturing client relationships.
  • Proficiency with digital tools and telehealth platforms to effectively manage client interactions and document care.
Preferred Experience
  • Experience working in a teletherapy setting is highly desirable.
  • Familiarity with various therapeutic modalities, particularly those that are solution-focused, cognitive-behavioral, or trauma-informed.
  • A track record of successfully managing diverse caseloads while maintaining a high standard of client care.
Compensation and Benefits
  • Competitive salary range of $90,000 to $100,000 annually, contingent upon hours worked and experience.
  • Opportunity for substantial earnings while working from home with a flexible schedule.
  • A personalized caseload that aligns with your clinical strengths, ensuring fulfilling client interactions.
  • Access to an easy-to-use counselor portal for seamless scheduling, client booking, and therapeutic service delivery.
  • Weekly direct deposit for quick access to earnings.
  • Health benefits for full-time counselors, including a monthly healthcare stipend to support your well-being.
  • A sign-on bonus to welcome you to our team.
Career Growth Opportunities

At Chat and Change Mental Health, we value your professional development. We offer ongoing training and collaboration opportunities that promote skill enhancement, ensuring you stay at the forefront of mental health practices. As the field evolves, so will your role, with pathways available for advanced certifications, leadership roles, or specialized areas of practice.

Why Join Our Team

Joining Chat and Change Mental Health means becoming part of an organization that prioritizes clinical excellence and provider support. Here, you can enjoy a balance of autonomy and community, where your insights are valued, and your contributions have a direct impact on client wellbeing. If you are passionate about making a meaningful difference in the mental health sector, we want to hear from you!

Application Information

If you are ready to embark on a rewarding journey with us and support individuals seeking improvement in their mental health, we encourage you to apply. Please submit your resume along with a cover letter detailing your qualifications and experience, including your license number and the state in which you are licensed. Donโ€™t miss out on the opportunity to be part of something transformative. Apply now!