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Remote Verizon Customer Jobs (NOW HIRING)

Software Licensing Specialist

Smoketown, PA · On-site +1

$28.25 - $30.50/hr

Remote Work Qualifications * Access to a reliable and secure high-speed internet connection. Cable ... Customer service-oriented attitude with a demonstrated desire to exceed expectations Company ...

... Verizon to name a few. About the Team The Revenue Operations team is a strategic partner to ... We work closely with Sales Leadership, Marketing, Customer Success, Finance, Business Intelligence ...

... consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta ... Work hand-in-hand with our Renewal Management and Customer Success Teams to deliver an outstanding ...

... customer experience, and ensure compliance with program standards. Responsibilities * Direct ... Experience using Verizon Max Agent or NICE CXone platforms. * Ability to analyze problems ...

... Verizon to name a few. About the Team The PR Manager will join the Outreach Marketing team, a team ... The marketing team is remote-first, with teammates spread across the world. We work hard, hold a ...

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Remote Verizon Customer information

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How much do remote verizon customer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote verizon customer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote Verizon customer service representative?

Remote Verizon Customer Service Representatives are employees who work from home or another offsite location to assist Verizon customers with their inquiries, technical issues, billing questions, and service requests. They use phone, chat, or email to communicate with customers, aiming to resolve issues efficiently and provide a positive customer experience. These representatives typically have strong communication skills, are comfortable with technology, and receive training from Verizon to handle a variety of customer situations. Working remotely allows them to offer support without being physically present in a Verizon office.

What are the key skills and qualifications needed to thrive as a remote Verizon customer service representative?

To thrive as a Remote Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills. These qualities ensure efficient issue resolution, high customer satisfaction, and effective remote teamwork.

What are some common challenges faced by remote Verizon customer service representatives, and how can new hires prepare for them?

Remote Verizon Customer Service Representatives often face challenges such as managing high call volumes, maintaining strong communication without in-person support, and staying motivated while working independently. To prepare, new hires should develop strong time management skills, familiarize themselves with Verizon's products and support systems, and proactively engage in virtual team meetings and training sessions. Building a dedicated workspace and leveraging available company resources can also help create a productive and supportive remote work environment.

What is the difference between Remote Verizon Customer and Remote Verizon Customer Service Representative?

AspectRemote Verizon CustomerRemote Verizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hoursHome-based, flexible hours
Employer & Industry UsageTelecommunications, customer support rolesTelecommunications, customer support roles
Common Search IntentGeneral remote customer roles at VerizonCustomer support and service roles at Verizon

Both roles involve remote work within Verizon's telecommunications industry. The main difference is that 'Remote Verizon Customer' is a broader term that can include various customer-related positions, while 'Remote Verizon Customer Service Representative' specifically refers to roles focused on direct customer support and service. Candidates interested in a customer support career at Verizon should consider the specific job descriptions to find the best fit.

More about Remote Verizon Customer jobs

What cities are hiring for Remote Verizon Customer jobs?

Cities with the most Remote Verizon Customer job openings:

What states have the most Remote Verizon Customer jobs?

States with the most job openings for Remote Verizon Customer jobs include:

Infographic showing various Remote Verizon Customer job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Director of Business Development - National Mission Critical Real Estate Accounts

Tower Engineering Professionals

Remote

$125K - $155K/yr

Full-time

Re-posted 5 days ago


Job description

Title: Director of Business Development – National Mission Critical Real Estate Accounts
FLA Status: Non-Exempt
Shift: N/A
Reports To: Chief Revenue Officer
Department: Admin
Employment Status: Full-Time
Supervisory Responsibilities: No
Location: Remote – USA
Industry: Engineering, Procurement, and Construction (EPC) / Utility Infrastructure
Sector focus: Mission Critical Real Estate
Executive Summary
The Director of Business Development – National Accounts is a high-impact leadership role responsible for driving revenue growth and market expansion with new and existing customers. At a company focused on large-scale core infrastructure, this individual identifies emerging market trends, cultivates C-suite and senior executive relationships within the Mission Critical Real Estate markets and leads the strategic pursuit of multi-million dollar master service agreements (MSAs), Scopes of Work (SOWs), and other new revenue contracting vehicles.
Core Responsibilities
  • Strategic Growth: Develop and execute a comprehensive business development roadmap to capture market share in Mission Critical Real Estate markets within the assigned geographic area.
  • Pipeline Management: Identify, qualify, and close high-value opportunities while maintaining updated in the company Customer Relationship Management (CRM) system. Manage the full sales lifecycle from initial market intelligence to contract execution.
  • Relationship Management: Act as the primary liaison between the company and key customer stakeholders (e.g., AT amp;T, Verizon, NextEra, Duke Energy). Maintain a "trusted advisor" status with client executives.
  • Cross-Functional Collaboration: Partner with the Estimating, Engineering, and Operations teams to ensure bids are commercially viable, technically sound, and aligned with the company’s risk profile.
  • Market Intelligence: Monitor federal and state infrastructure spending (e.g., IIJA, BEAD funding) and competitor activity to pivot strategies in real-time.
  • Proposal Leadership: Oversee the development of complex RFPs/RFQs, ensuring the value proposition is clearly articulated and the pricing strategy is competitive yet profitable.
Strategic Business Impact
The performance of the Director of Business Development – National Accounts directly correlates to the company’s long-term value. Their impact is felt across four key pillars:
  1. Revenue Stability (The Backlog): By securing long-term Master Service Agreements (MSAs), this role ensures "sticky" revenue. While individual projects end, an MSA provides a 3–5-year horizon of predictable work.
  2. Market Diversification: Infrastructure is cyclical. A successful Director mitigates risk by expanding the company’s portfolio ensuring the company remains profitable.
  3. Operational Efficiency: By winning "clustered" work (projects geographically close to each other), the Director enables the Operations team to reduce mobilization costs and maximize equipment and crew utilization.
  4. Brand Equity: In the Mission Critical Real Estate world, reputation is currency. This role acts as the "face of the firm," ensuring the company is invited to the table for high-stakes, "nation-building" projects that define the company’s legacy.
Required Qualifications
  • Experience: 10+ years of progressive experience in business development or sales leadership within the Mission Critical Real Estate sectors.
  • Network: An established "rolodex" of contacts within major Commercial, Mixed Use, Data Center, Master-Planned Community, and Government real estate targets.
  • Contractual Fluency: Deep understanding of MSA structures, Unit Price contracts, and Lump Sum Turnkey (LSTK) models.
  • Education: Bachelor’s degree in Engineering, Construction Management, or Business.
  • Travel: Ability to travel up to 50% to meet with regional clients and visit project sites.
Technical amp; Behavioral Competencies
Competency
Description
Financial Acumen
Ability to analyze project margins, internal rates of return (IRR), and P amp;L impacts.
Strategic Vision
Identifying not just the next project, but the next decade of infrastructure shifts.
Negotiation
Expert-level skill in navigating complex legal and commercial terms during the closing phase.
Influence
Ability to lead via influence across a matrixed organization without direct reporting authority over operations.
Compensation:
Your financial success is limited only by your drive. This role offers a competitive base salary to ensure your financial stability, complemented by a variable commission structure designed to reward high performers. Your On-Target Earnings (OTE) represent a realistic expectation of your total annual income when meeting sales goals; however, our top earners consistently exceed these figures by leveraging their expertise and expanding our market presence. We believe in transparency and rewarding impact, as you grow our revenue, your earning potential scales right along with it.
Why This Role Matters
In the current landscape of rapid infrastructure transition and digital connectivity, the Director of Business Development isn't just selling "labor and equipment." You are selling the capacity to build the future. Whether it is hardening the electrical grid against climate change or bridging the digital divide through fiber expansion, this role sits at the intersection of national priority and corporate profit.