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Remote Verizon Customer Jobs (NOW HIRING)

Ecco Group

Verizon FIOS Sales Agent

Shelby, NC · Remote

Are you interested in a remote work from home position with a reputable company? In this role, you will contact customers who are eligible for Verizon FiOS Home services and establish new customer ...

First Source LLC

Customer Service Representative

$15/hr

As a Customer Service Support Agent, providing remote support to paramedics and healthcare ... No Wi-Fi or wireless extenders, no satellite, Starlink, Verizon or T-Mobile 4g/5g. Company will ...

Firstsource

Customer Service Representative

$15/hr

As a Customer Service Support Agent, providing remote support to paramedics and healthcare ... No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will ...

Firstsource

Customer Service Representative

$15/hr

As a Customer Service Support Agent, providing remote support to paramedics and healthcare ... No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will ...

Name Pros

Remote Appointment Specialist

$45K/yr

... ; CRM experience is valuable and Microsoft Dynamics is a plus * Are organized and self-directed enough to own your day in a fully remote role Backgrounds That Fit Well: Verizon / AT&T / T-Mobile · ...

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How much do remote verizon customer jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote verizon customer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Verizon Customer and Remote Verizon Customer Service Representative?

AspectRemote Verizon CustomerRemote Verizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hoursHome-based, flexible hours
Employer & Industry UsageTelecommunications, customer support rolesTelecommunications, customer support roles
Common Search IntentGeneral remote customer roles at VerizonCustomer support and service roles at Verizon

Both roles involve remote work within Verizon's telecommunications industry. The main difference is that 'Remote Verizon Customer' is a broader term that can include various customer-related positions, while 'Remote Verizon Customer Service Representative' specifically refers to roles focused on direct customer support and service. Candidates interested in a customer support career at Verizon should consider the specific job descriptions to find the best fit.

What are the key skills and qualifications needed to thrive as a Remote Verizon Customer Service Representative, and why are they important?

To thrive as a Remote Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills. These qualities ensure efficient issue resolution, high customer satisfaction, and effective remote teamwork.

What are Remote Verizon Customer Service Representatives?

Remote Verizon Customer Service Representatives are employees who work from home or another offsite location to assist Verizon customers with their inquiries, technical issues, billing questions, and service requests. They use phone, chat, or email to communicate with customers, aiming to resolve issues efficiently and provide a positive customer experience. These representatives typically have strong communication skills, are comfortable with technology, and receive training from Verizon to handle a variety of customer situations. Working remotely allows them to offer support without being physically present in a Verizon office.

What are some common challenges faced by Remote Verizon Customer Service Representatives, and how can new hires prepare for them?

Remote Verizon Customer Service Representatives often face challenges such as managing high call volumes, maintaining strong communication without in-person support, and staying motivated while working independently. To prepare, new hires should develop strong time management skills, familiarize themselves with Verizon's products and support systems, and proactively engage in virtual team meetings and training sessions. Building a dedicated workspace and leveraging available company resources can also help create a productive and supportive remote work environment.
More about Remote Verizon Customer jobs
What cities are hiring for Remote Verizon Customer jobs? Cities with the most Remote Verizon Customer job openings:
What states have the most Remote Verizon Customer jobs? States with the most job openings for Remote Verizon Customer jobs include:
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Remote Verizon Customer jobs near you
Infographic showing various Remote Verizon Customer job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Verizon FIOS Sales Agent

Ecco Group

Shelby, NC • Remote

Full-time

Posted 25 days ago

Job description

Salary: 11

ECCO Group USA is hiring for their Verizon FIOS Home Services Program.



Are you interested in a remote work from home position with a reputable company?


In this role, you will contact customers who are eligible for Verizon FiOS Home services and establish new customer accounts for TV and Internet services. ECCO Group offers Work from Home schedules, if you qualify, with paid comprehensive 5-dayremote training. ECCO Group USA offers hourly pay plus commission paid out weekly.



Full Time Schedule:


  • 38+ hours per week
  • Orientation will be held on 5/11/26 from 1pm-2pm (paid)
  • Training will be 5/12-5/18 from 12pm-6pm; no Saturday or Sunday training
  • Schedule is Monday-Saturday | Off on Sunday and either Tues or Thurs | Hours: 10am-6:30pm | Unpaid 45 min lunch break | Two paid 15 min breaks
  • Hourly pay is $11/hr. plus commission and bonuses based on sales performance.
  • Must be cleared by IT and install our required programming on your PC during our system setup session prior to start date.



Required Qualifications:


  • 1 year of sales experience-mandatory (Call center preferred)
  • Computer proficiency in Windows-based applications
  • Comfortable relating to customers and offering solutions with ability to problem solve in a
    positive, productive manner
  • Self-directed with analytical skills
  • Strong oral, interpersonal and communication skills


Preferred Qualifications

  • Home services experience sales
  • Strong sales skills, including courteous telephone etiquette and professionalism
  • Ability to navigate multiple web interfaces/browsers/systems competently
  • Call Center Sales experience or Outside Sales experience a plus!


Required Prerequisites:


  • Must pass 7-year background check
  • Must have secured designated workspace separate free from distractions and noise
  • Must be hardwired for internet service with ethernet cord NO WIFI (or Hot Spot)-or must purchase an approved adapter from our list.
  • Must have USB headset with microphone mute and noise cancelling function
  • Must have a Windows 11 or better computer (No Mac books or Chrome books)
  • $11/HR PLUS COMMISSIONS


Ecco Group is an Equal Employment Opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status, or any other status protected under local, state or federal laws.