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Remote Verizon Customer Service Jobs (NOW HIRING)

FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative. As a Customer Service Support Agent, providing remote support to paramedics and

FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative. As a Customer Service Support Agent, providing remote support to paramedics and

Job Overview FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative. As a Customer Service Support Agent, providing remote support to

Job Overview FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative. As a Customer Service Support Agent, providing remote support to

$14.75 - $20.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer

Job Overview FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative. As a Customer Service Support Agent, providing remote support to

$14.75 - $20.25/hr

Customer Service Representative- Remote Houston, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to

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Remote Verizon Customer Service information

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$9

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$26

How much do remote verizon customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote verizon customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Verizon Customer Service vs Remote Verizon Technical Support?

AspectRemote Verizon Customer ServiceRemote Verizon Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, home offices, customer interactionCall centers, home offices, technical troubleshooting
Employer & Industry UsageTelecommunications, customer service departmentsTelecommunications, technical support teams
Common Search & ComparisonCustomer service roles at VerizonTechnical support roles at Verizon

Remote Verizon Customer Service focuses on assisting customers with billing, account inquiries, and general questions, requiring strong communication skills. Remote Verizon Technical Support involves troubleshooting technical issues, often requiring technical knowledge or certifications. Both roles are remote, serve Verizon customers, and are common in the telecommunications industry, but they differ mainly in technical complexity and skill requirements.

What are remote Verizon customer service jobs?

Remote Verizon customer service jobs are positions where employees assist Verizon customers with their inquiries, technical issues, billing questions, and service requests from a location outside of a traditional office, such as from home. These roles typically require strong communication skills, a reliable internet connection, and the ability to troubleshoot and resolve customer concerns efficiently. Employees interact with customers via phone, chat, or email, providing support for Verizon's wireless, internet, and other services. The remote nature of these jobs offers flexibility and the opportunity to work from various locations while still delivering high-quality customer support.

How does working remotely as a Verizon Customer Service representative affect team collaboration and communication?

As a remote Verizon Customer Service representative, you’ll collaborate with your team primarily through digital channels such as chat platforms, video calls, and email. Regular virtual meetings and check-ins are scheduled to ensure everyone stays updated on policy changes, new products, and customer feedback. While working remotely offers flexibility, it also requires strong self-motivation and clear communication skills to maintain effective teamwork and deliver consistent customer support. Many teams use shared knowledge bases and support tools to streamline problem-solving and ensure a unified approach to customer inquiries.

What are the key skills and qualifications needed to thrive as a Remote Verizon Customer Service Representative, and why are they important?

To thrive as a Remote Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in navigating multiple digital platforms are typically required. Patience, active listening, and a customer-first attitude help you stand out in resolving customer issues and creating positive experiences. These skills and qualities ensure efficient issue resolution, customer satisfaction, and uphold Verizon’s service standards in a remote work environment.
What are the most commonly searched types of Verizon Customer Service jobs? The most popular types of Verizon Customer Service jobs are:
What states have the most Remote Verizon Customer Service jobs? States with the most job openings for Remote Verizon Customer Service jobs include:
Infographic showing various Remote Verizon Customer Service job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Firstsource

Remote

$15/hr

Full-time

Re-posted 3 days ago


Firstsource rating

7.0

Company rating: 7.0 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

20th of 72 rated call and contact centers


Job description

FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative.
As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.
Key Responsibilities
  • Answer inbound calls from patients, providers, and internal staff.
  • Provide non-clinical support to paramedics and emergency response teams.
  • Document interactions accurately in electronic systems.
  • Route calls to appropriate departments or escalate urgent issues.
  • Maintain confidentiality and adhere to HIPAA and FS policies.
  • Support scheduling and coordination of patient services when needed.

Required Qualifications
  • High School Diploma or GED.
  • Minimum 1 year of experience in a call center or customer service role.
  • Minimum 6 months of Medical Exp.
  • Typing speed of at least 25-30 WPM.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using multiple software systems simultaneously.
  • Internet speeds: 20mbps down / 20mbps up

Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to have a UL surge protector to protect equipment.
Additional Remote Work Requirements.
  • Must have a private, quiet and dedicated workstation. *No children or babysitting
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to attend Training is 8am-4:30pm PST - Pacific time Monday thru Friday for up to 6-8 weeks. *Training schedule is not work schedule
  • Ability to work any shifts 7 AM to 7 PM, Monday to Friday, and on Saturdays from 8 AM to 12 PM, closed Sunday

Starting wage: $15 (wage non-negotiable, *Additional earning potential for perfect attendance during each pay period.)
Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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