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Interwell Health

Renal Care Coordinator (Remote)

$19.75 - $26.50/hr

Interwell Health is a kidney care management company that partners with physicians on its mission ... This is a full time, remote position. What You'll Do: * Assesses patients' knowledge of late-stage ...

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How much do remote united healthcare jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote united healthcare in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does a Remote United Healthcare employee do?

As a Remote United Healthcare employee, your daily tasks may include managing patient or member inquiries, processing insurance claims, updating health records, and coordinating care with providers—all from a home office setting. You will use secure digital platforms to communicate with team members, patients, or clients, and ensure that sensitive information is handled confidentially. The remote environment requires strong time management and the ability to adapt to evolving processes and technologies. Collaboration is typically virtual, with regular team meetings and training sessions to keep everyone connected and informed.

What is a Remote United Healthcare?

A Remote United Healthcare job allows employees to work from home or another location outside of a traditional office while supporting healthcare services. These roles can include customer service, claims processing, nursing, IT, and other healthcare-related positions. Remote employees use digital tools to assist members, providers, and internal teams while ensuring compliance with healthcare regulations. United Healthcare offers flexible work options to improve work-life balance while maintaining high standards of patient care and service.

What are the key skills and qualifications needed for a Remote United Healthcare position?

To thrive in a Remote United Healthcare position, you typically need a background in healthcare administration, insurance processes, or clinical support, often with a relevant degree or certification. Familiarity with electronic health records (EHR) systems, claims management software, and secure telehealth platforms is essential. Exceptional communication, problem-solving abilities, and self-motivation enable candidates to excel when working independently or as part of a remote team. These skills ensure effective patient service, seamless collaboration, and compliance with healthcare industry standards from a remote setting.

More about Remote United Healthcare jobs
What cities are hiring for Remote United Healthcare jobs? Cities with the most Remote United Healthcare job openings:
What are the most commonly searched types of United Healthcare jobs? The most popular types of United Healthcare jobs are:
What states have the most Remote United Healthcare jobs? States with the most job openings for Remote United Healthcare jobs include:
What job categories do people searching Remote United Healthcare jobs look for? The top searched job categories for Remote United Healthcare jobs are:
Remote United Healthcare jobs near you
Infographic showing various Remote United Healthcare job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.

Healthcare Software Support Representative (Remote - United States)

Nextech

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Why join Nextech?
We are a leader in specialty healthcare technology solutions.
We're committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].
This position is open within all states in the United States except for California.
Job Summary
The Product Support Representative is responsible for the support of Nextech software applications, ensuring timely response to and resolution of customer questions and issues in order to maintain customer satisfaction. This representative will provide frontline support for incoming calls, emails, and error reports. The Product Support Representative resolves software issues and questions with known solutions and escalates advanced issues through appropriate channels.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
Essential Functions
  • Develop proficiency in Nextech software functionality and learn how it is leveraged in an medical office setting
  • Answer incoming calls from the support queue
  • Reply to support emails in a timely fashion
  • Fully document and resolve incomplete incidents in a timely manner following Nextech guidelines
  • Schedule and perform upgrades of the Nextech software
  • Investigate software exceptions and error reports following Nextech support guidelines
  • Provide exceptional customer service
  • Maintain detailed notes and documentation for each support incident in ticketing system

Minimum Requirements
  • 1 year of experience in a software troubleshooting role with customers
  • Excellent technical skills, including basic computer skills
  • Strong interpersonal, written, and verbal communication skills
  • Demonstrated ability to constructively work within a team environment
  • Proficient skills in using the Microsoft© Office Suite (Access, Excel, Outlook, PowerPoint, and Word)
  • Excellent customer service skills
  • Ability to type at a rate of 30 WPM, with 90% accuracy

Preferred Qualifications
  • Bachelor's degree
  • Salesforce experience
  • Experience using Zoom Contact Center (or similar) in a call center environment.
  • Ability to type at a rate of 50 WPM, with 95% accuracy

Working Environment/Physical Demands
  • Working Environment:
  • Long-distance or air travel as needed - not to exceed 10% travel.
  • Physical Demands:
  • Activities require a significant amount of work in front of a computer monitor

Overview of the end-to-end interview process:
  • One-Way Video Interview: When a candidate profile is selected to proceed forward, candidates will receive an invitation with a link to complete a brief one-way video interview. This interview includes 5-6 questions and should take less than 15 minutes to complete.
  • Assessment: Skill-based assessment through our vendor Criteria. This assessment will take approximately 20 minutes to complete.
  • Hiring Manager Interview: When a candidate is selected to proceed forward after the Video Screen, they will receive an invitation to be scheduled for a 45-60-minute Hiring Manager Interview.
  • Team Interview: When a candidate is selected to proceed forward, they will receive an invitation to be scheduled for a 60-minute team interview.
  • Final Selection: When a candidate has completed the Team Interview our team will make our determination on hiring.

Total Rewards
Generous annual bonus opportunity
401(k) with Employer Match
Paid Time Off & Holidays: 40 hours of paid personal time beginning January 1st of each year; 15 days of accrued PTO (increasing with years of service) and 11 paid holidays.
Volunteer Time Off
Insurance: Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave (After 6 months with the company)
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
Nextech Luminary Peer Recognition Program
Wellness Programs
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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