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Remote Troubleshooting Jobs in Utah (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... manage complaints, troubleshoot significant customer service issues, and provide general ...

Zions Bancorporation

Systems Engineer --Remote

Midvale, UT · On-site +1

$146K - $170K/yr

Troubleshoots systems to increase quality of systems. * Identifies, investigates and proposes ... This position can be located 100% remote within the United States or located at the new Zions ...

New

Zions Bank

Systems Engineer --Remote

Midvale, UT · On-site +1

$146K - $170K/yr

Troubleshoots systems to increase quality of systems. * Identifies, investigates and proposes ... This position can be located 100% remote within the United States or located at the new Zions ...

New

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... manage complaints, troubleshoot significant customer service issues, and provide general ...

asburyauto

IT Helpdesk Support Specialist II

Draper, UT · Remote

Provide technical support over the phone and through remote assistance tools * Troubleshoot hardware, software, network, and application issues * Escalate complex issues to appropriate IT teams when ...

asburyauto

IT Helpdesk Support Specialist II

Draper, UT · Remote

Provide technical support over the phone and through remote assistance tools * Troubleshoot hardware, software, network, and application issues * Escalate complex issues to appropriate IT teams when ...

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Remote Troubleshooting information

See Utah salary details

$20.3K

$65.6K

$149.3K

How much do remote troubleshooting jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote troubleshooting in Utah is $65,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,089.00 and $85,260.00 per year, depending on experience, location, and employer.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Troubleshooting jobs in Utah? For Remote Troubleshooting jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Utah look for? The top searched job categories for Remote Troubleshooting jobs in Utah are:
What cities in Utah are hiring for Remote Troubleshooting jobs? Cities in Utah with the most Remote Troubleshooting job openings:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Utah as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $65,627 per year, or $31.6 per hour.

Field Service Power Generation Technician - Remote (Idaho, Wyoming)

Cummins

West Valley City, UT • On-site, Remote

Full-time

Medical, Dental, Life, Retirement

Re-posted 20 days ago

Cummins rating

7.9

Company rating: 7.9 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

159th of 536 rated manufacturers

Job description


Job Summary:
Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer's site.
We are looking for a talented Field Service Power Generation Technician/Mechanic (Remote - Idaho, Wyoming) to join our Distribution Business in (Remote - Idaho, Wyoming).
We offer sign on bonus to external candidates $5000, Relocation, Competitive pay and benefits!
In this role, you will make an impact in the following ways:
  • Completing repair activities on generators or components
  • Engaging with customers in a courteous and professional manner
  • Perform maintenance/repairs utilizing diagnostic tools
  • Maintain detailed records of service
  • Adhere to Cummins Health, Safety & Environmental policies
  • Ongoing development/certifications on new and existing Cummins products
  • Maintain own tools

Responsibilities
In order to be successful in this role you will need the following:
  • Broad mechanical and electrical repair and maintenance abilities.
  • High Voltage / Low Voltage experience.
  • Advanced experience with electrical repair and maintenance
  • Proficient Diesel Engine experience.
  • Advanced troubleshooting and repairs of generators, transfer switches, and auxiliary components.
  • Setup, troubleshoot and repair basic paralleling generator systems.
  • Understanding switchgear schematics.
  • Ability to train Entry/Intermediate Technicians/Mechanics.

Qualifications
DOT
Nice to Have:
- A CDL may be required to obtain upon hire
- Federal law requires a CDL holder to be 21 years of age or older
- A current valid license is required for this role
- This role requires a 5 year motor vehicle report, free from major violations
- This role requires applicant to pass a Department of Transportation (DOT) physical
- 3 years driving experience
- This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use
-Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age
Compensation and Benefits Base
Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

What Cummins employees say

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Hours and flexibility

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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919

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