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Remote Troubleshooting Jobs in Tennessee (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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All JobsTroubleshooting JobsRemote Troubleshooting JobsRemote Troubleshooting Jobs in Tennessee

Remote Troubleshooting information

See Tennessee salary details

$22.7K

$73.4K

$167K

How much do remote troubleshooting jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote troubleshooting in Tennessee is $73,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,374.00 and $95,383.00 per year, depending on experience, location, and employer.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What are popular job titles related to Remote Troubleshooting jobs in Tennessee?

For Remote Troubleshooting jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Troubleshooting jobs in Tennessee look for?

The top searched job categories for Remote Troubleshooting jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Troubleshooting jobs?

Cities in Tennessee with the most Remote Troubleshooting job openings:

Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Tennessee as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $73,419 per year, or $35.3 per hour.

Remote Network Engineer ll

Global Channel Management, Inc.

Chattanooga, TN • Remote

Full-time

Re-posted 5 days ago

Job description

Remote Network Engineer ll needs 9 to 12 years technical experience with server
Remote Network Engineer requires:
Palo Alto Firewall & Panorama Experience (troubleshooting, rule creation, etc), SASE deployment & support experience (NetSkope specifically a bonus), DDos BGP, WAN, DNS (Akamai specifically a bonus)

COVID mandate maybe

Nice to have skills:
SD-WAN support and firewall analyzer tools (Tufin, Algosec, etc).
Certification are a plus.
Remote Network Engineer duties:
Provide technical support and training in the productive use of networking resources.
On-call 24x7 for assigned responsibilities.
Develop and Maintain Technical Skills.
Maintain current expertise while acquiring experience with new or emerging systems
Be responsible for large-to-very large projects, ensuring timely planning and implementation.
Provide technical solutions to complex business problems

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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