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Remote Triage Jobs in Rochester, NY (NOW HIRING)

Remote Triage information

See Rochester, NY salary details

$13

$31

$50

How much do remote triage jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote triage in Rochester, NY is $31.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.18 and $35.58 per hour, depending on experience, location, and employer.

What is a remote triage?

A Remote Triage job involves assessing and prioritizing incoming inquiries, such as medical cases or IT issues, to determine the urgency and appropriate next steps. Professionals in this role analyze symptoms, reports, or requests and direct them to the correct department or provide immediate guidance. These roles are common in healthcare, tech support, and emergency services, helping to streamline response times and improve efficiency. Strong communication, critical thinking, and problem-solving skills are essential for success in remote triage positions.

What does a remote triage do?

A typical day for a Remote Triage professional involves reviewing patient information, conducting virtual assessments via phone or video, and prioritizing cases according to urgency. You will interact with patients to gather symptoms, offer medical advice, and route them to the appropriate level of care or specialist as needed. Collaboration with healthcare providers and administrative teams is common to ensure seamless care coordination. The remote setting often allows for flexible scheduling, but it also demands strong organizational skills and the ability to manage multiple cases efficiently.

What are the key skills and qualifications needed to thrive in remote triage?

To thrive as a Remote Triage professional, you need a solid understanding of medical terminology, clinical assessment protocols, and strong decision-making abilities, usually supported by a healthcare-related degree or certification. Experience with telehealth platforms, electronic health records (EHR), and secure communication systems is commonly required. Excellent communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure accurate patient assessment, effective remote coordination, and high-quality care delivery from a distance.

What job categories do people searching Remote Triage jobs in Rochester, NY look for?

The top searched job categories for Remote Triage jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Triage jobs?

Cities near Rochester, NY with the most Remote Triage job openings:

Infographic showing various Remote Triage job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 7% Part Time, and 15% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,857 per year, or $31.2 per hour.

Full-Time Licensed Mental Health Therapist (LCSW/LMHC/LMFT) - Remote

Conscious Growths

Rochester, NY • Remote

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New


Key responsibilities

  • Conduct comprehensive psychosocial assessments for individuals, families, and groups to evaluate mental health needs and triage care effectively.

  • Develop individualized treatment plans based on assessment outcomes, employing a variety of therapeutic modalities, including Cognitive Behavioral Therapy (CBT) and other evidence-based practices.

  • Document assessments, treatment plans, and progress notes with precision, ensuring compliance with departmental policies and ethical standards.


Job description

Position Overview

We are actively seeking a committed and compassionate Full-Time Licensed Mental Health Therapist (LCSW, LMHC, or LMFT) to join our dedicated team at Conscious Growths. This role presents a unique opportunity to provide vital mental health services in a remote setting, enhancing the lives of individuals in need of support and guidance.

About the Organization

Conscious Growths is a prominent mental health practice located in Rochester, New York, focused on providing high-quality, patient-centered care. Our mission is to empower individuals facing mental health challenges by offering tailored therapy services. We pride ourselves on our holistic approach and our commitment to the diverse needs of our community.

Work Environment

This position is entirely remote, allowing for a flexible work-life balance. Our organization embraces a culture of collaboration, engagement, and professional development. Our clinic operates Monday through Saturday, providing opportunities for our therapists to create their own schedules and manage caseloads in a way that suits their lifestyle. We utilize a robust telehealth platform that streamlines client interactions and documentation.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments for individuals, families, and groups to evaluate mental health needs and triage care effectively.
  • Develop individualized treatment plans based on assessment outcomes, employing a variety of therapeutic modalities, including Cognitive Behavioral Therapy (CBT) and other evidence-based practices.
  • Document assessments, treatment plans, and progress notes with precision, ensuring compliance with departmental policies and ethical standards.
  • Engage in collaborative discussions with a multidisciplinary team, including regular patient rounds and case consultations, to strategize and optimize patient care.
  • Provide case management services to patients, coordinating with community resources and healthcare professionals to facilitate comprehensive care pathways.
  • Maintain ethical and timely completion of documentation as per the organization's regulatory expectations, ensuring clarity in communication across care teams.
  • Support the therapeutic process by providing in-depth counseling and interventions tailored to meet the unique needs of each client.
Patient Population / Client Focus

As a Mental Health Therapist, you will work with a diverse client population, including children, adolescents, adults, and families, each presenting with a range of mental health concerns. Our clients often seek treatment for anxiety, depression, trauma, and relational issues, requiring a compassionate and skillful approach to therapy.

Qualifications
  • Must possess a valid and active license as an LMFT, LMHC, or LCSW in the State of New York.
  • A Bachelor’s Degree in social work, counseling, psychology, or a related field is required; a Master’s Degree is preferred.
Preferred Experience
  • A minimum of 2 years of post-graduate clinical experience in a mental health setting.
  • Proficiency in evidence-based therapeutic modalities, particularly Cognitive Behavioral Therapy (CBT).
  • Demonstrated ability to work effectively in remote settings, utilizing technology for patient assessments and therapy sessions.
Compensation and Benefits

The salary for this position ranges from USD 70,000 to 100,000 annually, based on your experience and credentials. In addition to competitive pay, our comprehensive benefits package includes:

  • Health insurance coverage, including medical, dental, and vision plans to ensure your well-being.
  • Professional liability insurance for peace of mind and protection.
  • Generous paid time off (PTO) and holiday leave to support your work-life balance.
  • Opportunities for continuous professional development and education, allowing you to expand your skills.
  • A supportive team environment with regular supervision and peer collaboration.
Career Growth Opportunities

At Conscious Growths, we are committed to fostering the growth of our team members. We encourage and support ongoing education, allowing you to obtain additional certifications and training. You will have opportunities to take on leadership roles and engage in specialized programs to enhance your therapeutic practice.

Why Join Our Team

By joining Conscious Growths, you become part of a mission-driven organization that values integrity, compassion, and excellence in mental health care. You will have the chance to make a profound difference in the lives of our clients while working in a supportive and dynamic team environment. We believe in empowering our employees to thrive both professionally and personally, contributing to a rewarding career.

Application Information

If you are ready to take the next step in your career and become part of a committed team of mental health professionals, we invite you to apply. Please submit your resume and cover letter detailing your qualifications and experience. We look forward to hearing from you soon!