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Remote Triage Jobs in Reston, VA (NOW HIRING)

TEEMA

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Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio

Ashburn, VA · Remote

$48K - $51K/yr

Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or ... In this role, you will provide critical 24x7x365 support, triage technology incidents, and ensure ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... In this role, you will work collaboratively in a 24/7 operational team to efficiently triage ...

TEEMA

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Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio

Ashburn, VA · Remote

$48K - $51K/yr

Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or ... In this role, you will provide critical 24x7x365 support, triage technology incidents, and ensure ...

TEEMA

Be Seen First

Help Desk Specialist I - Remote near Ashburn, Orlando or San Antonio

Ashburn, VA · Remote

$48K - $51K/yr

Primarily remote, but must be within commuting distance, 50 miles of Ashburn, VA / Orlando, FL / or ... In this role, you will provide critical 24x7x365 support, triage technology incidents, and ensure ...

ManTech International

Remote Support Technician Lead

Mclean, VA · On-site +1

$44.50K - $57.60K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician Lead to ... In this role, you will work collaboratively in a 24/7 operational team to efficiently triage ...

A.C. Coy

DevSecOps Architect (Remote)

Falls Church, VA · Remote

Develop AI-driven orchestration (SOAR) to automate the triage and remediation of security findings, reducing manual overhead for engineering teams. * Policy as Code (PaC): Implement enterprise-wide ...

A.C. Coy

DevSecOps Architect (Remote)

Falls Church, VA · On-site +1

$69.25 - $89.50/hr

Develop AI-driven orchestration (SOAR) to automate the triage and remediation of security findings, reducing manual overhead for engineering teams. * Policy as Code (PaC): Implement enterprise-wide ...

A.C. Coy

DevSecOps Architect (Remote)

Falls Church, VA · Remote

$69.25 - $89.50/hr

Develop AI-driven orchestration (SOAR) to automate the triage and remediation of security findings, reducing manual overhead for engineering teams. * Policy as Code (PaC): Implement enterprise-wide ...

Valiant Solutions, LLC

SOC Manager

Washington, DC · On-site +1

... to triage alerts. The SOC Manager owns the SOC documentation, including Standard Operating ... Remote work requires a high level of trust in our employees, and we strictly adhere to the details ...

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Remote Triage information

See Reston, VA salary details

$13

$32

$53

How much do remote triage jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote triage in Reston, VA is $32.88, according to ZipRecruiter salary data. Most workers in this role earn between $25.53 and $37.50 per hour, depending on experience, location, and employer.

What is a Remote Triage job?

A Remote Triage job involves assessing and prioritizing incoming inquiries, such as medical cases or IT issues, to determine the urgency and appropriate next steps. Professionals in this role analyze symptoms, reports, or requests and direct them to the correct department or provide immediate guidance. These roles are common in healthcare, tech support, and emergency services, helping to streamline response times and improve efficiency. Strong communication, critical thinking, and problem-solving skills are essential for success in remote triage positions.

What are the key skills and qualifications needed to thrive in the Remote Triage position, and why are they important?

To thrive as a Remote Triage professional, you need a solid understanding of medical terminology, clinical assessment protocols, and strong decision-making abilities, usually supported by a healthcare-related degree or certification. Experience with telehealth platforms, electronic health records (EHR), and secure communication systems is commonly required. Excellent communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure accurate patient assessment, effective remote coordination, and high-quality care delivery from a distance.

What does a typical day look like for someone in a Remote Triage role?

A typical day for a Remote Triage professional involves reviewing patient information, conducting virtual assessments via phone or video, and prioritizing cases according to urgency. You will interact with patients to gather symptoms, offer medical advice, and route them to the appropriate level of care or specialist as needed. Collaboration with healthcare providers and administrative teams is common to ensure seamless care coordination. The remote setting often allows for flexible scheduling, but it also demands strong organizational skills and the ability to manage multiple cases efficiently.
More about Remote Triage jobs
What are popular job titles related to Remote Triage jobs in Reston, VA? For Remote Triage jobs in Reston, VA, the most frequently searched job titles are:
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What cities near Reston, VA are hiring for Remote Triage jobs? Cities near Reston, VA with the most Remote Triage job openings:
Remote Triage jobs near you
Infographic showing various Remote Triage job openings in Reston, VA as of May 2026, with employment types broken down into 77% Full Time, 15% Contract, and 8% Nights. Highlights an 46% In-person, and 54% Remote job distribution, with an average salary of $68,386 per year, or $32.9 per hour.

Help Desk Technician - REMOTE

Capitol Recruiters Inc.

Washington, DC • Remote

$50K - $80K/yr

Full-time

Posted 21 days ago

Job description

Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part of the IT Help Desk professionals delivering gold standard technology experience. The Help Desk Technician provides end user technical assistance and support related to computer systems, hardware, software, and remote access, leading the responsive handling/triage of issues coordinating with cross functional IT staff. Available shifts: Wednesday - Sunday 3:30 pm - 12 am Saturday - Monday 11:30pm - 1pm Saturday - Wednesday 7am - 3:30pm Duties: Technical assistance/support for inquiries related to firm computer systems, hardware, software, and remote access. Respond to support requests over the phone or via email in a professional manner.

Thoroughly document support requests using Help Desk ticketing system. Facilitate issue handling/escalation with cross-functional support staff. Monitor help desk issues working with Help Desk/End User Support management to evaluate potential issues as part of the ITIL/ITSM discipline.

Follow up with customers, provide feedback, and see issues through to resolution. Write tips, frequently asked questions, and knowledge articles for the knowledge base. Remain up to date on Firm technology and systems, policies and procedures through self-guided learning and review of training materials.

Conduct independent research on systems to solve intricate or complex technical problems. Position Requirements: College degree is strongly preferred. Appropriate technical certification(s) preferred. A minimum of one full year or more of relevant experience in a large law firm is required.

Knowledgeable of applications/technologies common to a law firm. Knowledge of best practices for designing/implementing a global, tiered IT support desk model. Working knowledge of ITIL process design for IT Service Management.

Knowledge of leading service desk performance indicators/service level standards. Knowledge of leading service desk technology solutions for IT and non-IT users (e.g., ServiceNow). Excellent attention to detail/organizational skills.

Strong service orientation. Highly motivated and analytical. Excellent attention to detail and debugging skills.

Ability to work independently as well as part of a team. Flexibility to work before and after business hours OT. The salary range is $50k - 80k+ depending on location and experience.

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