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Remote Triage Jobs in Washington (NOW HIRING)

System One

HR Technology Support Analyst

Vienna, VA · Remote

... remote Position type: Multiyear contract This is an Application Support/Production Support role for HR systems, centered on ticket triage, incident resolution, ServiceNow operations, Oracle HCM ...

System One

HR Technology Support Analyst

Vienna, VA · Remote

... remote Position type: Multiyear contract This is an Application Support/Production Support role for HR systems, centered on ticket triage, incident resolution, ServiceNow operations, Oracle HCM ...

System One

HR Technology Support Analyst

Vienna, VA · Remote

... remote Position type: Multiyear contract This is an Application Support/Production Support role for HR systems, centered on ticket triage, incident resolution, ServiceNow operations, Oracle HCM ...

kgs

Jr Endpoint Protection Analyst

Washington, DC · Remote

Primary work will be performed at the client site in Washington, DC and approved remote/telework ... Support the analysis and triage of endpoint vulnerability scan results, assisting senior engineers ...

kgs

Jr Endpoint Protection Analyst

Washington, DC · Remote

Primary work will be performed at the client site in Washington, DC and approved remote/telework ... Support the analysis and triage of endpoint vulnerability scan results, assisting senior engineers ...

Orbis Operations, LLC

Integration Engineer

Mclean, VA · Remote

$105K - $141K/yr

... triage. Software-layer issues are escalated to the platform product team. This is a hands-on ... THIS IS A REMOTE POSITION WITH INTERNATIONAL TRAVEL REQURIED KEY RESPONSIBILITIES Execute ...

TEEMA

Help Desk Specialist I - Tier 1 Support

Ashburn, VA · Remote

$48K - $50K/yr

Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced ... Responsibilities include incident intake, problem triage, documentation, escalation management, and ...

kgs

Monitoring/SRE Engineer (REMOTE)

Washington, DC · Remote

$64.50 - $85.75/hr

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... and triage issues. * Respond to system alerts, perform initial troubleshooting, and escalate ...

kgs

Monitoring/SRE Engineer (REMOTE)

Washington, DC · Remote

$64.50 - $85.75/hr

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... and triage issues. * Respond to system alerts, perform initial troubleshooting, and escalate ...

Zantech

Senior Functional Analyst

Arlington, VA · On-site +1

... for a Remote role based out of Arlington, VA. The Senior Functional Analyst will play a crucial ... Help triage and prioritize the existing ticket backlog and drive measurable reduction in open ...

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All JobsTriage JobsRemote Triage JobsRemote Triage Jobs in Washington

Remote Triage information

See Washington salary details

$14

$35

$58

How much do remote triage jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote triage in Washington is $35.79, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $40.82 per hour, depending on experience, location, and employer.

What is a remote triage?

A Remote Triage job involves assessing and prioritizing incoming inquiries, such as medical cases or IT issues, to determine the urgency and appropriate next steps. Professionals in this role analyze symptoms, reports, or requests and direct them to the correct department or provide immediate guidance. These roles are common in healthcare, tech support, and emergency services, helping to streamline response times and improve efficiency. Strong communication, critical thinking, and problem-solving skills are essential for success in remote triage positions.

What does a remote triage do?

A typical day for a Remote Triage professional involves reviewing patient information, conducting virtual assessments via phone or video, and prioritizing cases according to urgency. You will interact with patients to gather symptoms, offer medical advice, and route them to the appropriate level of care or specialist as needed. Collaboration with healthcare providers and administrative teams is common to ensure seamless care coordination. The remote setting often allows for flexible scheduling, but it also demands strong organizational skills and the ability to manage multiple cases efficiently.

What are the key skills and qualifications needed to thrive in remote triage?

To thrive as a Remote Triage professional, you need a solid understanding of medical terminology, clinical assessment protocols, and strong decision-making abilities, usually supported by a healthcare-related degree or certification. Experience with telehealth platforms, electronic health records (EHR), and secure communication systems is commonly required. Excellent communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure accurate patient assessment, effective remote coordination, and high-quality care delivery from a distance.

What are the most commonly searched types of Triage jobs in Washington?

The most popular types of Triage jobs in Washington are:

What are popular job titles related to Remote Triage jobs in Washington?

For Remote Triage jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Triage jobs in Washington look for?

The top searched job categories for Remote Triage jobs in Washington are:

What cities in Washington are hiring for Remote Triage jobs?

Cities in Washington with the most Remote Triage job openings:

Remote Triage jobs near you
Infographic showing various Remote Triage job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 12% Part Time, and 17% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $74,449 per year, or $35.8 per hour.

HR Technology Support Analyst

System One

Vienna, VA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Job Title: HR Application/Production Support Analyst Location: Vienna, VA Pay rate: open to both W2 and established 1099 (no c2c) Work Model: hybrid is ideal (onsite 3 days), will consider remote Position type: Multiyear contract This is an Application Support/Production Support role for HR systems, centered on ticket triage, incident resolution, ServiceNow operations, Oracle HCM support, and maintaining system stability through repeatable support processes. This role requires 3-5 years of professional experience and hands on Oracle HCM support experience. This role is a Technology Support Analyst position responsible for providing frontline production support for HR systems and enterprise applications. The person acts as the first point of contact for incidents and service requests, performs ticket triage and issue resolution, monitors support queues, validates system changes, coordinates releases, maintains documentation, and identifies opportunities to improve support processes and reduce recurring issues. The position is focused on operational support and system stability rather than system implementation or development.

Responsibilities

  • Serve as the first point of contact for technology-related support requests and incidents
  • Manage intake of requests and perform initial triage, categorization and prioritization of tickets and ensure complete and accurate documentation
  • Monitor support queues and intake channels to ensure timely response
  • Resolve low-risk, standard, repeatable issues using established procedures and knowledge base articles
  • Coordinate routine system updates and maintain an up-to-date calendar of releases and maintenance activities
  • Perform basic system validations, data checks, and post-release verification activities
  • Identify recurring issues and recommend improvements to reduce manual effort and repeat incidents
  • Perform basic reporting on intake and progress metrics to identify trends and insights for improvement opportunities
  • Maintain and update reference materials and support documentation
Requirements
  • 3-5 years of hands-on operational support experience in a production support environment
  • Experience with Oracle HCM and/or Service Now is preferred
  • Familiarity with Incident and Request Management concepts
  • Basic understanding of ticketing systems (ie. ServiceNow, Azure DevOps, etc.)
  • Strong organizational and prioritization skills
  • Excellent communication and customer service skills
  • Ability to follow defined processes and work independently within established guidelines

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI- Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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