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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Wireless LAN (WLAN) Engineer is an established and productive professional contributor who performs day-to-day activities required to manage wireless services, including but not limited to implementation, management, and troubleshooting for the enterprise technical environment specifically for wireless services, to include access points, controllers, and management systems. This includes wireless surveys and comprehensive documentation for all deployed frameworks and ongoing evaluations of these networks.

What You Will Do

• Implement, configure, and manage enterprise wireless LAN (WLAN) infrastructure.
• Administer and troubleshoot wireless services, including access points, wireless controllers, and management systems.
• Conduct wireless site surveys to support deployments, expansions, and performance optimization.
• Create and maintain comprehensive documentation for wireless network architecture, configurations, and deployed solutions.
• Monitor, evaluate, and optimize wireless network performance, reliability, and availability.
• Identify and resolve wireless connectivity and performance issues using established troubleshooting methodologies.
• Support the ongoing maintenance and continuous improvement of enterprise wireless services.
• Collaborate with cross-functional IT teams to ensure wireless solutions align with business and technical requirements.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• Typically requires a bachelor’s degree or relevant experience and a minimum of 5 years relevant experience or an advanced degree in a related field and minimum 3 years’ relevant experience
• Experience working with current and upcoming wireless RF standards on Wi-Fi; 802.11; basic RF parameters and signal flows (frequency, power-level, modulation methods, channel widths, signal losses etc.)
• 1+ years of experience with TCP/IP, Wireless, DNS and DHCP protocols and services
• Experience using Wireless Analysis Tools - Ekahau, AirMagnet, MetaGeek Channelyzer Spectrum Analysis tools, Packet Analyzers, Cisco Catalyst Center, Aruba Central
• Wireless Site Survey experience - industry best practices and criteria for standard RF survey designs including Data, Voice, and Location Based Services

Qualifications We Prefer

• Strong analytic, problem-solving, and conceptual skills; and strong verbal and written communication skills
• Experience with Cisco Catalyst Center, Aruba Central, and Cisco ISE a plus.
• Certifications that are a plus: MCP, CCNA, CWNA, CCNP, CCNP-Wireless, CWNP
• Experience with both Aruba and Cisco solutions in deploying, troubleshooting and maintaining highly available wireless infrastructure solutions in a large-scale, multi-site, international environment including Wireless LAN Controllers & Guest wireless solutions

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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