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Remote Tier 2 Support Jobs in Calgary, AB (NOW HIRING)

Environmental Scientist

Calgary, AB ยท On-site +1

CA$80K - CA$107K/yr

You work with and provide support to other members of the RPM Team in sharing health and safety ... You work in the field in remote location during two field programs (winter and summer). During ...

Environmental Scientist

Calgary, AB ยท On-site +1

CA$80K - CA$107K/yr

You work with and provide support to other members of the RPM Team in sharing health and safety ... You work in the field in remote location during two field programs (winter and summer). During ...

Senior Platform Engineer

Calgary, AB ยท Remote

CA$157K - CA$212K/yr

Design, build, and maintain the AWS infrastructure supporting Clio's production environments ... This posting is for an existing vacancy. #LI-Remote What you will find here: Compensation is one of ...

Support reviews ofOT network segmentation, secure remote access patterns, asset inventories, system ... 2.0andISA/IEC 62443(e.g., organizing findings into control matrices and prioritized remediation ...

Senior Developer, Enterprise AI

Calgary, AB ยท Remote

CA$157K - CA$212K/yr

... long-term support. What you'll work on: * Design, build, and maintain AI-enabled workflows ... This is a new position. #LI-Remote What you will find here: Compensation is one of the main ...

Senior Backend Engineer

Calgary, AB ยท Remote

CA$145K - CA$155K/yr

It's also why the majority of our roles are remote-first, meaning you can work from anywhere you ... Experience supporting production systems and responding to incidents. * Experience with automated ...

Consultant, Aquatic Biologist

Calgary, AB ยท On-site +1

CA$73K - CA$94K/yr

Support environmental permitting, baseline assessments, impact evaluations, and longterm monitoring ... BSc in Aquatic Biology or a related discipline. * 2+ years of experience planning, managing, and ...

Senior Backend Engineer

Calgary, AB ยท Remote

CA$145K - CA$155K/yr

It's also why the majority of our roles are remote-first, meaning you can work from anywhere you ... Experience supporting production systems and responding to incidents. * Experience with automated ...

Consultant, Aquatic Biologist

Calgary, AB ยท On-site +1

CA$73K - CA$94K/yr

Support environmental permitting, baseline assessments, impact evaluations, and longterm monitoring ... BSc in Aquatic Biology or a related discipline. * 2+ years of experience planning, managing, and ...

We support clients in their hiring needs in all departments with a big focus in tech. We work with ... This is a remote role. You're someone who understands business needs and can see how it translates ...

We support clients in their hiring needs in all departments with a big focus in tech. We work with ... This is a remote role. You're someone who understands business needs and can see how it translates ...

Showing results 41-60

Remote Tier 2 Support information

What is remote tier 2 support?

Remote Tier 2 Support roles involve providing advanced technical assistance to customers or users who are experiencing issues that cannot be resolved by Tier 1 support teams. These professionals typically work from a remote location, using tools such as email, chat, or remote desktop software to diagnose and troubleshoot complex problems. Tier 2 support staff often escalate critical issues to higher-level teams if needed, and may also document solutions, contribute to knowledge bases, and assist in training lower-tier support agents. Strong troubleshooting skills, technical knowledge, and effective communication are important for success in this role.

How do remote tier 2 support professionals collaborate with tier 1 and tier 3 teams to resolve complex technical issues?

Remote Tier 2 Support professionals often act as a bridge between Tier 1 (frontline) and Tier 3 (advanced) support teams. They routinely communicate with Tier 1 to gather detailed information about reported issues and may provide guidance or documentation to help resolve recurring problems at the initial stage. For more complex cases, Tier 2 escalates issues to Tier 3 while ensuring all relevant troubleshooting steps and findings are thoroughly documented. Regular virtual meetings, ticketing systems, and chat platforms are commonly used to maintain efficient collaboration and knowledge sharing across support levels.

What are the key skills and qualifications needed to thrive as a remote tier 2 support specialist, and why are they important?

To thrive as a Remote Tier 2 Support specialist, you need a solid understanding of troubleshooting, networking, and operating system concepts, typically backed by experience in IT support and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and diagnostic utilities is essential for resolving complex technical issues. Strong communication, patience, and problem-solving abilities help you effectively assist users and collaborate with both customers and team members. These competencies ensure efficient resolution of escalated issues and maintain high levels of user satisfaction in a remote work environment.

What are the most commonly searched types of Tier 2 Support jobs in Calgary, AB?

The most popular types of Tier 2 Support jobs in Calgary, AB are:

What are popular job titles related to Remote Tier 2 Support jobs in Calgary, AB?

For Remote Tier 2 Support jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Remote Tier 2 Support jobs in Calgary, AB look for?

The top searched job categories for Remote Tier 2 Support jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Remote Tier 2 Support jobs?

Cities near Calgary, AB with the most Remote Tier 2 Support job openings:

Infographic showing various Remote Tier 2 Support job openings in Calgary, AB as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% Remote job distribution.

Housekeeping Lead- Mt-Milligan (78900001)

Sodexo Canada Ltd

Calgary, AB โ€ข Remote

Contractor, Other

Posted 3 days ago

New


Job description

Company Description

                                           HOUSEKEEPING LEAD
                                          Mt-Milligan Mine 

Make Remote Living Remarkable – Where Purpose Meets Adventure 
 
Working in remote environments isn’t just a job - it’s a lifestyle. At Sodexo, we bring the comforts of everyday life to the most extraordinary locations. From nourishing meals and wellness spaces to a strong sense of community, we create places where people feel valued, connected, and proud to be. If you’re adaptable, resilient, and ready to make a difference, this is your opportunity to thrive in a role that’s as rewarding as it is unique. 

Our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

Job Description

The Details:

Where: Mt-Milligan Mine (McLeod Lake)
What: Contract positions
Rotation: 2 weeks contract: September 23rd to October 2nd. 
Shift: 10 hours per day – (may change upon the occupation of the site)
Hourly wage: $22.00/hour

Fly in/fly out: Flights are covered. 

Qualifications

What You'll Do 

This isn’t your average job. You’ll be part of a team that keeps remote sites running smoothly. Whether you're preparing meals, maintaining facilities, or supporting daily operations, your work makes a real impact. You’ll help create a safe, comfortable, and energizing environment for workers living far from home. 

As a Housekeeper Attendant you will:   

  • The Housekeeping Lead is responsible for overseeing housekeeping operations ensuring cleanliness standards, quality control, and team performance are consistently maintained. This role coordinates housekeeping staff, provides training and support, monitors schedules and compliance, conducts virtual audits, and addresses operational issues to ensure an exceptional guest or client experience. The Housekeeping Lead serves as the primary point of contact for housekeeping teams, promotes safety and efficiency, and drives continuous improvement in service delivery.

Additional Information

What You Bring 

  • A sense of adventure and readiness to live and work in a remote setting 

  • One year of experience preferred

  • A team-first attitude and strong communication skills 

  • Physical ability to meet job demands (e.g., lifting, standing for long periods) 

  • Commitment to safety, respect, and inclusion 

  • Ability to use tools and equipment and to perform the physical aspects of the job
  • Demonstrated exceptional customer service skills, willing to go beyond the basics
  • Ability to work under supervision and follow standard procedures, and compliance with all health and safety standards

Why Sodexo? 

Because we bring the best of everyday to remote living. That means: 
 

  • Memorable food that fuels body and spirit 

  • Comfortable spaces that feel like home 

  • A culture of safety, respect, and belonging 

  • Opportunities to grow, learn, and thrive 

  • A chance to be part of something bigger, supporting essential industries and communities 

  • An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here 

  • And so much more!      

Ready to Join Us? 

If you're looking for more than just a job, if you're ready for purpose, challenge, and connection - then remote work with Sodexo might be your next great move. Apply today and help us make a difference, every day. 

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.   

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.   

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment. 

Thank you for your interest in Sodexo. 

Please note that only those candidates under consideration will be contacted.  

Curious to learn more? Discover why Sodexo is more than just a job - follow us on social! 

Instagram: @SodexoCanada 

LinkedIn: Sodexo Canada Careers 

Facebook: Sodexo Canada 
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