Remote Ticket Support Jobs in Ohio (NOW HIRING)

This position is and onsite role and is available to be filled at any Huntington Corporate office location

• Columbus, OH
• Birmingham, AL
• Tupelo, MS
• Atlanta, GA
• Detroit, MI
• Minnetonka, MN
• Houston/Dallas Tx

Summary:
The Network Engineer 3's primary duty involves design work, specifically designing a tailored solution in order to meet a specific client request. This position frequently anticipates problems and analyzes ways to mitigate the risk, as well as articulate the business value and impact of advanced technical and non-technical information and understands when to escalate issues.

Duties and Responsibilities:

• Provide Level 3/4 engineering support for the corporate enterprise network.
• Verify hardware/software requirements, design and configure Local Area Network/Wide Area Network, Data Center Network and/or Voice Network Technologies.
• Perform network equipment provisioning, equipment configuration, installation, monitoring and troubleshooting.
• Supports network technologies and provides a high level of user support.
• Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue.
• Documents small-to medium-scale projects and delivers presentations with minimal supervision.
• Dissects complex situations and refocuses on critical technology tasks.
• Must have a high degree of technical expertise/professional mastery to recommend process improvements.
• Is often consulted by peers and seen as the informal leader on tactical problems.
• Maintains current professional and technical skills.
• Keeps abreast of current and emerging technologies, how they integrate and drive value for Huntington.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree or 4+ additional years of equivalents experience.
• 7+ years of related experience in Network Engineering and/or Solutions Engineering
  

Preferred Qualifications:

• Technical certifications as required, CCNP preferred.
• Hands-on experience with technologies like Cisco and/or Arista (routing, switching, firewalls, etc)
• Professional working experience with automation tools (Ansible, Python)
• Professional experience with incident response and cross functional partnership with other lines of business.
• Advanced understanding of business technology drivers and their impact on architecture design
• Advanced understanding of performance and monitoring
• Proficient in more than one specific infrastructure technology
• Advanced understanding of best practices and HNB policies
• Advanced troubleshooting skills
• Excellent communications skills (written and verbal) and ability to work both independently and in a group.
• Ability to effectively multi-task and prioritize. Self-directed and accountable
  

Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.