ZipRecruiter

Log In

2

Remote Ticket Support Jobs in Georgia (NOW HIRING)

Flix

Area Manager

Atlanta, GA · Remote

$80K - $95K/yr

Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient ... Tuition Support - Up to $5,250 per year reimbursed for your continued education and development ...

Switch, Inc.

Mission Control Supervisor

Atlanta, GA · On-site +1

... ticket handling * Provide coaching, feedback, and shift-level training to team members * Support ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...

Switch

Mission Control Supervisor

Atlanta, GA · On-site +1

... ticket handling * Provide coaching, feedback, and shift-level training to team members * Support ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

Southern Company

Digital Experience Analyst

Atlanta, GA · On-site +1

$94K - $112K/yr

  • Medical

  • Retirement

... ticket deflection, and user sentiment * Understanding of automation and remote action governance ... Respond to support needs in a timely fashion with excellent customer service * Works well with ...

Southern Company

Digital Experience Analyst

Atlanta, GA · On-site +1

$94K - $112K/yr

  • Medical

  • Retirement

... ticket deflection, and user sentiment * Understanding of automation and remote action governance ... Respond to support needs in a timely fashion with excellent customer service * Works well with ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Remote/Hybrid - USA Reports to: Key Account Manager Department Name: Account Management Job Type ... ticket status. * Determine problems that demand immediate promotion to direct supervisor. * Support ...

Huntington

Network Engineer 3

Atlanta, GA · On-site +1

$70K - $140K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Network Engineer 3

Atlanta, GA · On-site +1

$70K - $140K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Network Engineer 3

Atlanta, GA · On-site +1

$70K - $140K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provides effective production support including accurate problem identification, ticket ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Openwork

Technology Partner

Atlanta, GA · Remote

While this role is remote, candidates must live within the Atlanta, GA * Austin, TX * Charlotte, NC ... ticket status and renewal timelines. * Support system implementations by contributing to ...

previous pagenext page

Showing results 21-40

All JobsTicket Support JobsRemote Ticket Support JobsRemote Ticket Support Jobs in Georgia

Remote Ticket Support information

What are the main challenges faced by remote ticket support professionals, and how can they be managed effectively?

Remote Ticket Support professionals often face challenges such as managing high ticket volumes, resolving issues without direct physical access, and communicating clearly across digital channels. To handle these effectively, it's essential to prioritize tickets based on urgency, maintain thorough documentation, and leverage remote troubleshooting tools. Proactively collaborating with other departments and regularly updating customers on ticket status can also help ensure smooth resolution and a positive support experience.

What is a remote ticket support?

A Remote Ticket Support job involves assisting customers or clients with their inquiries, issues, or technical problems through a ticketing system, all while working from a remote location. Employees in this role typically receive requests via email, web forms, or specialized customer service platforms, and respond to these tickets in a timely and professional manner. They may troubleshoot problems, escalate issues to other departments, and ensure that each ticket is resolved to the customer's satisfaction. This position requires strong communication skills, technical proficiency, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote ticket support specialist, and why are they important?

To thrive as a Remote Ticket Support specialist, strong problem-solving abilities, technical troubleshooting skills, and familiarity with customer service principles are essential, typically supported by experience in help desk or IT support roles. Proficiency in ticketing systems like Zendesk, Freshdesk, or Jira Service Desk, as well as basic networking and software knowledge, is typically required. Exceptional communication, patience, and time management are standout soft skills for efficiently handling diverse customer inquiries remotely. These competencies ensure timely resolution of issues, high customer satisfaction, and effective remote collaboration within support teams.

What is the difference between Remote Ticket Support vs Remote Help Desk Technician?

AspectRemote Ticket SupportRemote Help Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often including CompTIA A+ or Network+
Work EnvironmentPrimarily online ticketing systems, remote communication toolsRemote or on-site, handling tickets and direct user support
Industry UsageIT support, customer service, tech companiesIT support, tech services, corporate help desks
Common Search/ComparisonYesYes

Remote Ticket Support and Remote Help Desk Technician roles both involve providing technical assistance remotely. While they share similar credentials and work environments, Remote Ticket Support focuses mainly on managing support tickets through online systems, whereas Remote Help Desk Technicians often handle direct user issues and may work in broader IT support roles. Both are essential in tech industries and frequently compared by job seekers.

What are popular job titles related to Remote Ticket Support jobs in Georgia?

For Remote Ticket Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Ticket Support jobs in Georgia look for?

The top searched job categories for Remote Ticket Support jobs in Georgia are:

What cities in Georgia are hiring for Remote Ticket Support jobs?

Cities in Georgia with the most Remote Ticket Support job openings:

Remote Ticket Support jobs near you
Infographic showing various Remote Ticket Support job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Vendor BD | Equipment Finance | SE

Altius Search Group

Atlanta, GA • On-site, Remote

$70K - $150K/yr

Full-time

Re-posted 5 days ago

Job description

Vendor Business Development | Equipment Finance | Southeast
Altius Search Group is recruiting for a Vendor Business Development position for one of our clients in the Equipment Finance Industry. Our Client is an equipment finance lessor that partners with dealers, distributors, and manufacturers to help provide financing solutions for their customers. This is a remote position targeting customers in a Southeast territory.Knowledge/Skills Required
  • Origination of small- to mid-ticket vendor financing programs.
  • Develop and maintain vendor leasing programs from qualified equipment manufacturers, distributors, dealers, and/or resellers.
  • Work with vendors and their customers to structure and present financing products for a variety of equipment.
  • Account management from application through funding.
  • Origination of new relationships while managing and growing existing accounts.
  • Negotiation of lease terms & pricing.
  • Facilitate the gathering of credit information for underwriting.
  • Provide front-line sales and support for financial products to manufacturers and equipment resellers.

Essential Job Functions
  • Market the equipment finance services to potential customers through outbound calls and marketing materials to cultivate relationships. These customers primarily consist of regional equipment resellers (dealers) in established markets.
  • Support existing manufacturer programs by following up and managing ongoing transactions.
  • Expedite ongoing transactions.
  • Facilitate prompt payment of invoices and monitor customer service levels to vendors and lessees.

  • Requires 5 years minimum prior relevant experience
  • Excellent understanding of the equipment financing marketplace
  • A firm grasp of the advantages of financing for the lessee and our targeted vendor
  • Highly competent, executive-level sales negotiating and closing skills
  • Strong track record of meeting or exceeding financial goals
  • Ability to work independently and achieve set objectives

Apply