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Remote Texting Jobs in Texas (NOW HIRING)

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Remote Texting information

What is the difference between Remote Texting vs Remote Customer Service Representative?

AspectRemote TextingRemote Customer Service Representative
Primary RoleCommunicating via text messages with customers or clientsHandling customer inquiries and support through various channels, including phone, email, and chat
Required SkillsExcellent written communication, quick typing, basic tech skillsStrong communication, problem-solving, multitasking
Work EnvironmentHome or remote, using messaging platformsHome or remote, using CRM and communication tools
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications (e.g., CPR, CSR training) may be preferred

Remote Texting focuses on communicating primarily through text messages, often for marketing or support. Remote Customer Service Representatives handle a broader range of customer interactions across multiple channels. Both roles require strong communication skills and are commonly performed remotely, but they differ in scope and tools used.

What is remote texting as a job?

Remote texting is a job where individuals communicate with clients or customers through text messages from a remote location, usually from home. This role often involves answering questions, providing customer support, conducting sales conversations, or moderating online communities. Remote texting jobs are popular because they offer flexible working hours and do not require phone calls. Requirements typically include strong written communication skills, good typing speed, and access to a reliable internet connection.

What are some common challenges faced by remote texting specialists and how can they be managed?

Remote texting specialists often face challenges such as managing high volumes of messages, maintaining consistent response quality, and staying engaged while working independently. To manage these, it's important to develop strong organizational skills, utilize templates or scripts provided by the employer, and take regular breaks to avoid burnout. Collaborating with team members through regular virtual meetings and using internal communication tools can also help maintain a sense of connection and support.

What are the key skills and qualifications needed to thrive as a Remote Texting Customer Support Representative, and why are they important?

To thrive as a Remote Texting Customer Support Representative, you need strong written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer support platforms, chat tools, and CRM systems is typically required. Exceptional problem-solving, patience, and the ability to multitask help you stand out in this role. These skills ensure timely, clear, and helpful responses to customers, maintaining satisfaction and efficiency in a remote environment.
What are popular job titles related to Remote Texting jobs in Texas? For Remote Texting jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Texting jobs in Texas look for? The top searched job categories for Remote Texting jobs in Texas are:
What cities in Texas are hiring for Remote Texting jobs? Cities in Texas with the most Remote Texting job openings:
Remote Texting jobs near you
Infographic showing various Remote Texting job openings in Texas as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, 2% Contract, and 1% Nights. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution.
Dealer Relationship Manager

Dealer Relationship Manager

National Credit Center

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

NCC is a leader in providing award-winning software, credit and compliance solutions, and cutting-edge data to the automotive industry for over 30 years. Our solutions help dealerships streamline operations, enhance their finance and insurance (F&I) processes, and drive profitability. We are looking for individuals who thrive in a high-growth environment.
The Dealer Relationship Manager understands each customer and their active services with NCC and determines the best approach to complement their existing workflow with additional NCC products. The Relationship Manager must ensure that each existing customer utilizes all products within the National Credit Center product offering and, if not, determine why and the resolution(s) needed to retain the client.
What You Will Do:
  • Maintain a detailed understanding of products and services, assist customers with questions, and suggest the best product offering.
  • Maximize performance with all NCC products, promote the value of the current active product(s), and upsell additional services and offerings.
  • Assess attrition reports to identify potential defecting accounts and execute a game plan to retain the business.
  • Review customer account activity to identify accounts that may not be using NCC services to their volume potential and identify proactive solutions to drive results.
  • Provide first line of contact and support to all clients and seek to improve all aspects of the customer experience with NCC.
  • Proactively perform ongoing retention activities, including monthly calls and emails, and monitor usage reports to manage increases or declines.
  • Assist customers as needed with setting up and navigating programs or software associated with a product during the first 90 days. Promotion of such usage may include, but not be limited to, regular contact with each user to confirm usage is taking place and proactively assist with identification and/or resolution of all items that may contribute to minimal or no usage of NCC services.
  • Leverage account segmentation to consistently exceed monthly revenue goals, achieving KPIs and maintaining an active pipeline

What You Will Bring:
  • Three years of experience in an Automotive Retail BDC or B2B Account Management role.
  • Knowledge of F&I required.
  • 2+ years of proven KPI-driven cross-sell/upsell experience and ability to identify opportunities required.
  • Excellent written, verbal, and telephone communications skills
  • Excellent presentation skills

What We Offer:
  • Base plus uncapped commission - 96K OTE (60K base with 36k commission)
  • 4-month ramp
  • Commission paid monthly
  • Short sales lifecycle
  • Unlimited PTO
  • Medical/Dental/Vision

Interview Process:
  1. Recruiter Screen
  2. Video Interview w/Hiring Manager
  3. Video Interview w/Senior Leadership
  4. Offer

About NCC
For over 20 years, National Credit Center has been a leading provider of comprehensive data, software, and marketing solutions to dealerships nationwide to increase sales, drive user engagement, and improve operational efficiencies. Learn more about us on our website: www.nccdirect.com
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Texting Privacy Policy and Information:
You may receive text messages regarding your application and potentially regarding interview scheduling.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
Message frequency will vary depending on the application process.
Msg & data rates may apply.
OPT out at any time by texting "Stop".

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