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Remote Text Chat Operator Jobs in Fairfield, CA (NOW HIRING)

Troveo AI Inc

Senior Back End Engineer

San Francisco, CA · On-site +1

$175K - $195K/yr

... text, and business workflows. Troveo indexes, enriches, and packages this high-quality data into ... Background in building or operating search-heavy systems * Experience with observability stacks ...

Bland

Enterprise Solutions Engineer

San Francisco, CA · On-site +1

San Francisco preferred (3-5 days in office); open to remote Title: Enterprise Solutions Engineer ... For large contact center operators, every additional percentage point of autonomous resolution can ...

Terabase Energy, Inc

Field Systems Engineer

Davis, CA · On-site +1

$120K - $140K/yr

The successful candidate will be responsible for configuring, maintaining, and operating our ... Structured Text * Object-oriented programming * Robotic control and vision systems (Fanuc)

Sumble Inc

Marketing Lead, Content

San Francisco, CA · On-site +1

... core operating model for the role. Our team We are a team of engineers, data scientists, and ... We're based in San Francisco and operate remote-friendly across US time zones. What you'll own ...

Sumble Inc

Marketing Lead, Content

San Francisco, CA · Remote

... core operating model for the role. Our team We are a team of engineers, data scientists, and ... We're based in San Francisco and operate remote-friendly across US time zones. What you'll ownBrand ...

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Remote Text Chat Operator information

See Fairfield, CA salary details

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How much do remote text chat operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote text chat operator in Fairfield, CA is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.22 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are popular job titles related to Remote Text Chat Operator jobs in Fairfield, CA? For Remote Text Chat Operator jobs in Fairfield, CA, the most frequently searched job titles are:
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Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Fairfield, CA as of August 2026, with employment types broken down into 76% Full Time, 15% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,055 per year, or $20.7 per hour.

Senior Back End Engineer

Troveo AI Inc

San Francisco, CA • On-site, Remote

$175K - $195K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

About Troveo
Troveo builds the data platform that AI labs and model builders need to train the next generation of models. We have created the world's largest licensed platform of scarce, proprietary data for AI, spanning video, audio, text, and business workflows.
Troveo indexes, enriches, and packages this high-quality data into formats ready for training, fine-tuning, evaluation, and agentic use cases. Backed by top investors, we're a small, high-impact team solving one of the biggest bottlenecks in AI development.
About the Role
We are hiring a Senior Backend Software Engineer with deep expertise in building scalable, reliable systems. You will design and operate backend services, with strong expertise in Elasticsearch, container orchestration, and systems architecture.This is a high-impact senior role where you will be building and evolving backend systems while driving best practices in distributed architecture and observability.
Key Responsibilities
  • Design, develop, and maintain scalable backend services and APIs using microservices architecture
  • Build and operate production workloads on Kubernetes (deployments, services, ingress, autoscaling, Helm, etc.)
  • Work extensively with Elasticsearch - indexing, querying, aggregations, performance tuning, and cluster management
  • Apply distributed systems concepts to design fault-tolerant, highly available, and scalable systems
  • Optimize application performance and reliability in distributed and containerized environments
  • Design and implement robust CI/CD pipelines with GitOps and Kubernetes-native deployments
  • Troubleshoot complex issues across services, ECS and EKS clusters, and Elasticsearch
  • Improve system observability, monitoring, and alerting in distributed environments
  • Participate in architectural decisions and mentor engineers on distributed systems and Kubernetes best practices
  • Collaborate with platform teams to evolve internal tooling and developer experience

Job Requirements
  • 10+ years of professional software engineering experience (strong backend focus)
  • Strong hands-on experience with Kubernetes (minimum 3+ years running production workloads)
  • Solid experience working with Elasticsearch (indexing strategies, query optimization, cluster scaling, etc.)
  • Strong understanding of distributed systems concepts (consistency models, partitioning, replication, consensus, failure handling, CAP theorem, etc.)
  • Proficiency in at least one backend language: Go, Python, or Java.
  • Experience with Docker and container orchestration
  • Experience with cloud-managed Kubernetes (EKS, GKE, or AKS)
  • Good understanding of microservices architecture and inter-service communication patterns
  • Experience with relational and/or NoSQL databases
  • Familiarity with infrastructure-as-code tools (Terraform preferred)

Preferred Requirements
  • Experience with GitOps tools (Argo CD / Flux)
  • Knowledge of service mesh (Istio, Linkerd)
  • Experience with workflow orchestration tools (Temporal, Airflow, etc.)
  • Background in building or operating search-heavy systems
  • Experience with observability stacks (Prometheus, Grafana, OpenTelemetry, ELK stack)
  • Contributions to open-source projects related to Kubernetes or distributed systems

Compensation
  • Base Salary: $175,000 - $195,000 (depending on experience and location)
  • Equity: Competitive equity package in a well-funded AI startup with significant upside

Compensation is location-adjusted for cost of living. We are open to candidates in California, New York, and select other states.
What We Offer
  • Comprehensive Health Benefits: Medical, dental, and vision coverage (100% employer-paid for employees)
  • Flexible PTO & Paid Holidays: Unlimited PTO with encouragement to actually use it
  • Remote First Policy: Work from anywhere in the US (with occasional team offsites)
  • Learning & Growth: Annual learning stipend, access to top conferences, and direct mentorship from experienced founders
  • Equity Ownership: Competitive equity package with clear growth potential as we scale
  • Modern Tech Stack & Tools: Budget for the best equipment and software
  • Strong Culture: High-trust, low-ego environment focused on impact, transparency, and work-life balance

We believe great work happens when people are supported, challenged, and given ownership.
Equal Opportunity Employer
Troveo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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