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Remote Text Chat Agent Jobs in Minnesota (NOW HIRING)

micro1 AI

Accountant - Remote

Minneapolis, MN · Remote

$20 - $30/hr

... the statute text and written independently of the AI's output. * Assign severity to each ... Enrolled Agent designation, or federal tax experience relevant to the scenario-review track.

micro1 AI

Accountant - Remote

Saint Paul, MN · Remote

$20 - $30/hr

... the statute text and written independently of the AI's output. * Assign severity to each ... Enrolled Agent designation, or federal tax experience relevant to the scenario-review track.

micro1 AI

Accountant - Remote

Rochester, MN · Remote

$20 - $30/hr

... the statute text and written independently of the AI's output. * Assign severity to each ... Enrolled Agent designation, or federal tax experience relevant to the scenario-review track.

Cargill

Sales Manager (Open to Remote)

Wayzata, MN · Remote

$97K - $120K/yr

Job Purpose and Impact The Sales Manager (Open to Remote), will help build and maintain strong ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

micro1 AI

CPA - Tax Consultant - Remote

Rochester, MN · Remote

$65 - $70/hr

... the statute text and written independently of the AI's output. * Assign severity to each ... Enrolled Agent designation, or federal tax experience relevant to the scenario-review track.

micro1 AI

CPA - Tax Consultant - Remote

Saint Paul, MN · Remote

$65 - $70/hr

... the statute text and written independently of the AI's output. * Assign severity to each ... Enrolled Agent designation, or federal tax experience relevant to the scenario-review track.

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All JobsText Chat Agent JobsRemote Text Chat Agent JobsRemote Text Chat Agent Jobs in Minnesota

Remote Text Chat Agent information

What is a remote text chat agent?

Remote Text Chat Agents are customer service professionals who assist clients and customers through online chat platforms, rather than over the phone or in person. They typically work from home or another remote location, using specialized software to respond to inquiries, provide support, and resolve issues in real-time via text. This role is popular in industries such as e-commerce, technology, and telecommunications, where timely and efficient online communication is essential. Remote Text Chat Agents must have strong written communication skills, fast typing abilities, and the capacity to multitask. They often handle multiple conversations at once and are expected to maintain a friendly and professional tone throughout each interaction.

What are the key skills and qualifications needed to thrive as a remote text chat agent?

To thrive as a Remote Text Chat Agent, you need excellent written communication, fast and accurate typing, and basic computer literacy, usually with a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is commonly required. Strong problem-solving abilities, patience, and professionalism help agents provide outstanding service and handle challenging conversations. These skills are crucial for delivering timely, effective support and ensuring positive customer experiences in a virtual environment.

What are some common challenges faced by remote text chat agents, and how can they be managed effectively?

Remote text chat agents often encounter challenges such as managing multiple chats simultaneously, maintaining a high level of accuracy, and ensuring timely responses. Balancing these tasks while working independently requires strong organizational skills and effective time management. Regular training, clear communication guidelines, and access to a supportive team or supervisor can help agents overcome these challenges and provide excellent customer service.

What is the difference between Remote Text Chat Agent vs Customer Service Representative?

AspectRemote Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or remote
Industry UsageTech, e-commerce, service industriesRetail, telecom, banking
Search & Comparison IntentFocus on online chat support rolesBroader customer service roles including phone and in-person

Remote Text Chat Agents primarily handle customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives may work across multiple channels, including phone and in-person, with broader customer service responsibilities. Both roles are common in various industries, but Remote Text Chat Agents focus on digital communication, making them ideal for remote, online support positions.

What are popular job titles related to Remote Text Chat Agent jobs in Minnesota?

For Remote Text Chat Agent jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat Agent jobs in Minnesota look for?

The top searched job categories for Remote Text Chat Agent jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Text Chat Agent jobs?

Cities in Minnesota with the most Remote Text Chat Agent job openings:

Remote Text Chat Agent jobs near you

Accountant - Remote

micro1 AI

Minneapolis, MN • Remote

$20 - $30/hr

Part-time

Posted 11 days ago

Job description

Job Title: Accountant (CPA/CA)


Job Type: Contract


Location: Remote


Job Summary: You'll use your tax expertise to help train next-generation AI systems. The core work is reading US sales and use tax statutes and defining exactly what an AI's formal translation of the law must capture to be correct. Work spans multiple state jurisdictions, with some federal provisions as well. No prior AI experience needed. Your ability to read a statute and break it into precise, testable requirements is what matters.


Key Responsibilities:

  1. Read and interpret sales and use tax statutes and regulations across US state jurisdictions, and occasionally federal tax provisions, at the level of individual subsections.
  2. Author rubrics: break a section of law into a checklist of discrete requirements the AI's translation must satisfy, grounded strictly in the statute text and written independently of the AI's output.
  3. Assign severity to each requirement (critical vs. secondary vs. minor) based on genuine statutory weight, not defaulting everything to critical.
  4. Review the AI's formal translation of a statute and score it pass/fail against your rubric, checking that conditions, thresholds, AND/OR logic, and exceptions are captured accurately.
  5. Write clear, self-contained test scenarios (including edge cases) for failed criteria, with explicit facts, dates, amounts, and expected outcomes.
  6. Identify and flag discrepancies, statutory exceptions, and genuine ambiguities in the law.
  7. Work within a digital review platform, submitting structured written evaluations.


Required Skills and Qualifications:

  1. Active CPA license, Chartered Accountant designation, or experience as a US tax attorney.
  2. Sales and use tax or broader state and local tax statutory experience strongly preferred.
  3. Proven ability to read and interpret tax statutes and regulations, not just prepare returns.
  4. Comfort working with legal logic: conditions, thresholds, AND/OR structures, exceptions, and defined terms.
  5. Strong written communication with a focus on precision. Another reviewer should reach the same conclusion from your criteria.
  6. High attention to detail, especially around "except for" clauses and edge cases.
  7. Comfort providing structured feedback through a digital review interface.


Preferred Qualifications:

  1. Experience across multiple state tax jurisdictions.
  2. Enrolled Agent designation, or federal tax experience relevant to the scenario-review track.
  3. Direct experience reviewing or validating AI or technology-driven tax content.
  4. Background in training teams or giving written feedback on legal/tax language.
  5. Interest in the intersection of technology and tax compliance.

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