About the job Remote Call Center Supervisor The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that ...
About the job Remote Call Center Supervisor The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that ...
About the job Remote Call Center Supervisor The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that ...
About the job Remote Call Center Supervisor The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that ...
The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of ...
Quick apply
The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of ...
The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of ...
The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of ...
Remote Contact Center Supervisor
Fort Lauderdale, FL · On-site +1
The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of ...
Remote Contact Center Supervisor
Fort Lauderdale, FL · On-site +1
The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of ...
Remote Seasonal Call Center Supervisor $23/hr *Mississippi*
Phoenix, AZ · On-site +1
$23/hr
Join our team as a Seasonal Call Center Supervisor and play a key role in elevating customer ... Lead, coach, and support remote call center agents to ensure high-quality service delivery. * Act ...
Remote Seasonal Call Center Supervisor $23/hr *Mississippi*
Phoenix, AZ · On-site +1
$23/hr
Join our team as a Seasonal Call Center Supervisor and play a key role in elevating customer ... Lead, coach, and support remote call center agents to ensure high-quality service delivery. * Act ...
Contact Center Supervisor (REMOTE)
Manhattan, NY · Remote
$65K - $75K/yr
The Supervisor in our Contact Center will support a team of Member Care Specialists and will ... Scope This is a remote position and must be able to work with minimal supervision exercising ...
Contact Center Supervisor (REMOTE)
Manhattan, NY · Remote
$65K - $75K/yr
The Supervisor in our Contact Center will support a team of Member Care Specialists and will ... Scope This is a remote position and must be able to work with minimal supervision exercising ...
Contact Center Supervisor (REMOTE)
Manhattan, NY · Remote
$65K - $75K/yr
The Supervisor in our Contact Center will support a team of Member Care Specialists and will ... Scope This is a remote position and must be able to work with minimal supervision exercising ...
Contact Center Supervisor (REMOTE)
Manhattan, NY · Remote
$65K - $75K/yr
The Supervisor in our Contact Center will support a team of Member Care Specialists and will ... Scope This is a remote position and must be able to work with minimal supervision exercising ...
Call Center Supervisor
Wichita, KS · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Quick apply
Call Center Supervisor
Wichita, KS · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Call Center Supervisor
Wichita, KS · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Call Center Supervisor
Wichita, KS · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Call Center Supervisor
Las Cruces, NM · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Quick apply
Call Center Supervisor
Las Cruces, NM · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Call Center Supervisor
Las Cruces, NM · Remote
... center environment. The Customer Service Supervisor I position is responsible for ensuring call ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...
Call Center Supervisor
Las Cruces, NM · Remote
... center environment. The Customer Service Supervisor I position is responsible for ensuring call ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...
Call Center Supervisor
Las Cruces, NM · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Call Center Supervisor
Las Cruces, NM · Remote
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... center environment. The Customer Service Supervisor I position is responsible for ensuring call ...
Call Center Supervisor
Wichita, KS · Remote
... center environment. The Customer Service Supervisor I position is responsible for ensuring call ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...
Call Center Supervisor
Wichita, KS · Remote
... center environment. The Customer Service Supervisor I position is responsible for ensuring call ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...
General information Job Posting Title Limited-Service Call Center Supervisor Date Tuesday, August ... This is a remote opportunity. Essential Duties and Responsibilities: - Supervise the work of call ...
General information Job Posting Title Limited-Service Call Center Supervisor Date Tuesday, August ... This is a remote opportunity. Essential Duties and Responsibilities: - Supervise the work of call ...
The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance ...
The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance ...
The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance ...
The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance ...
Bilingual Spanish Call Center Supervisor We are seeking an experienced and motivated Bilingual ... Experience managing remote, hybrid, or geographically dispersed teams. * Experience developing call ...
Quick apply
Bilingual Spanish Call Center Supervisor We are seeking an experienced and motivated Bilingual ... Experience managing remote, hybrid, or geographically dispersed teams. * Experience developing call ...
General information Job Posting Title Limited-Service Spanish-Bilingual Call Center Supervisor Date ... This is a remote opportunity. Essential Duties and Responsibilities: - Supervise the work of ...
General information Job Posting Title Limited-Service Spanish-Bilingual Call Center Supervisor Date ... This is a remote opportunity. Essential Duties and Responsibilities: - Supervise the work of ...
About the Role The Call Center Supervisor is responsible for leading and managing a team of Phone ... Remote Work Requirements * Ability to remain seated for extended periods while working at a ...
About the Role The Call Center Supervisor is responsible for leading and managing a team of Phone ... Remote Work Requirements * Ability to remain seated for extended periods while working at a ...
Remote Testing Center Supervisor information
See salary details
$10.82 - $12.76
8% of jobs
$12.76 - $14.71
13% of jobs
$15.14 is the 25th percentile. Wages below this are outliers.
$14.71 - $16.65
18% of jobs
The median wage is $17.62 / hr.
$16.65 - $18.60
22% of jobs
$18.60 - $20.54
7% of jobs
$20.54 - $22.49
6% of jobs
$22.53 is the 75th percentile. Wages above this are outliers.
$22.49 - $24.43
12% of jobs
$24.43 - $26.38
6% of jobs
$26.38 - $28.32
5% of jobs
$28.32 - $30.27
1% of jobs
$30.27 - $32.21
1% of jobs
$10
$19
$32
How much do remote testing center supervisor jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for remote testing center supervisor in the United States is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.08 per hour, depending on experience, location, and employer.
What is a remote testing center supervisor?
A Remote Testing Center Supervisor is responsible for overseeing the administration of exams in a remote or virtual setting. Their duties include ensuring that testing protocols and security measures are followed, supporting test-takers with technical or procedural issues, and reporting any incidents of misconduct. They play a key role in maintaining the integrity and smooth operation of remote testing environments, often coordinating with both candidates and test providers.
What are the key skills and qualifications needed to thrive as a remote testing center supervisor?
To thrive as a Remote Testing Center Supervisor, you need expertise in test administration, familiarity with academic integrity protocols, and often a bachelor's degree or equivalent experience. Experience with remote proctoring platforms, Learning Management Systems (LMS), and certification in test security or administration is valuable. Strong organizational skills, attention to detail, and the ability to communicate clearly and manage remote teams are essential soft skills. These capabilities ensure secure, fair testing environments and smooth operations for candidates and staff in a virtual setting.
What are some common challenges faced by a remote testing center supervisor, and how can they be effectively managed?
As a Remote Testing Center Supervisor, one of the main challenges is ensuring the integrity and security of online exams while managing a distributed team of proctors. Technical issues, such as connectivity disruptions or software malfunctions, can arise unexpectedly and require prompt resolution. Additionally, maintaining clear communication and consistent procedures across different time zones is essential. Supervisors can address these challenges by implementing standardized protocols, providing thorough training to proctors, and utilizing robust monitoring tools to quickly identify and address any issues that may compromise exam integrity.
What is the difference between Remote Testing Center Supervisor vs Remote Testing Coordinator?
| Aspect | Remote Testing Center Supervisor | Remote Testing Coordinator |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications in testing procedures | High school diploma or equivalent; certifications in testing protocols |
| Work Environment | Oversees testing centers, manages staff, ensures compliance | Coordinates testing schedules, communicates with test-takers and staff |
| Employer & Industry Usage | Used in educational, certification, and professional testing industries | Common in educational institutions, certification bodies, and testing agencies |
The main difference is that the Remote Testing Center Supervisor manages testing operations and staff, ensuring compliance and quality, while the Remote Testing Coordinator focuses on scheduling, communication, and logistical support. Both roles require similar credentials and are integral to testing environments, but their responsibilities differ in scope and focus.
What cities are hiring for Remote Testing Center Supervisor jobs?
Cities with the most Remote Testing Center Supervisor job openings:
What are the most commonly searched types of Testing Center Supervisor jobs?
The most popular types of Testing Center Supervisor jobs are:
What states have the most Remote Testing Center Supervisor jobs?
States with the most job openings for Remote Testing Center Supervisor jobs include:
Full-time
Medical, Dental, Vision, Life, Retirement
This job post has expired today. Applications are no longer accepted.
Job description
About the job Remote Call Center Supervisor The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals, while fostering a culture that strives for operational and compliance excellence. As a member of the Business Unit Management Team, the Call Center Supervisor is also accountable for deliveriasng the service in a fiscally responsible mannerThis is your opportunity to join us and represent a top biotechnology company.
Whats in it for you? Competitive compensation Excellent Benefits accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions Competitive environment with company wide recognition, contests and coveted awards Exceptional company culture Recognized as a Top Workplace USA 2021 What will you be doing? Supervise call center staff, including active performance management Provide day-to-day supervision of the medical information specialists/customer service representatives.
Assign individuals to work schedules designed to meet client business needs; ensure staff adherence to assigned work schedules. Implement and communicate performance standards o Coach team members for success and support individual development of direct reports Conduct performance evaluations for designated staff members Conduct new hire interviewing and training Address performance issues, including disciplinary actions and terminations in a timely manner and according to our policies.
Monitor staffing levels Coordinate and deliver program trainings as required by program Create and implement initiatives designed to encourage teamwork and increase employee engagement.
Supervise call floor operations Delivers service that meets or exceeds client expectations Maintains all service levels Ensure that all client needs are met with a high degree of quality and compliance to applicable Policies and Standard Operating Procedures Manage call center operations in a fiscally responsible manner Strategize and collaborate with internal teams to foster a culture and service of continuous quality improvement, offering creative solutions to client Monitor inbound/outbound customer service calls to ensure script adherence, call integrity, adverse events compliance, HIPAA compliance and proper phone technique.
Develop a contingency plan to maintain adequate coverage levels, in the event of staff shortages. This will include serving as backup, handling inbound/outbound calls, when needed. Analyze daily, weekly and monthly call metric and productivity reports, ; share analysis with Business Unit Leadership Team and offer recommendations based on analysis. Oversee the handling of alternate channel requests as appropriate, including email, voice mail and white mail, and ensuring the timely completion of all.
As needed, assist with the implementation of program modifications and the scheduling of special call programs. Assist Client Account Manager in the development and implementation of new client programs. Assist in the development of quality improvement programs as a means to increase productivity and improve service levels. Develop contact center policies and procedures.
Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA). What do you need for this position? Associates degree Or equivalent work related experience 1-2 years previous supervisory experience preferably within a Call Center, in a Team Lead or Supervisor role; or equivalent experience. Understanding of call management systems such as CentreVu Supervisor.
Adept at all applicable computer software, i.e., Word, Excel, Power Point and Outlook. Outstanding customer service, communication, and interpersonal skills. Must possess the ability to train and motivate staff members.