ZipRecruiter

Log In

2

Remote Testing Center Supervisor Jobs in Georgia

Orkin LLC

Remote OCCC Sales Supervisor

Atlanta, GA · On-site +1

We are seeking a talented Sales Supervisor for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ...

Orkin

Remote OCCC Sales Supervisor

Atlanta, GA · Remote

We are seeking a talented Sales Supervisor for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ...

travelinc

Contact Center Manager

Duluth, GA · Remote

... supervisory role responsible for associate coaching and development. * Expertise in travel ... This is a remote position which will be located at the associate's permanent residence. Candidates ...

CSAA

$42 - $57.75/hr

... testing support. Under limited supervision, this role formulates and defines systems scope and ... Partner with data experts in center of excellence to validate feasibility of proposals. * With ...

Switch, Inc.

Mission Control Supervisor

Atlanta, GA · On-site +1

Familiarity with data center infrastructure and operational workflows preferred Why Switch? * A ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...

next page

Showing results 1-20

All JobsTesting Center Supervisor JobsRemote Testing Center Supervisor JobsRemote Testing Center Supervisor Jobs in Georgia

Remote Testing Center Supervisor information

What is a remote testing center supervisor?

A Remote Testing Center Supervisor is responsible for overseeing the administration of exams in a remote or virtual setting. Their duties include ensuring that testing protocols and security measures are followed, supporting test-takers with technical or procedural issues, and reporting any incidents of misconduct. They play a key role in maintaining the integrity and smooth operation of remote testing environments, often coordinating with both candidates and test providers.

What are the key skills and qualifications needed to thrive as a remote testing center supervisor?

To thrive as a Remote Testing Center Supervisor, you need expertise in test administration, familiarity with academic integrity protocols, and often a bachelor's degree or equivalent experience. Experience with remote proctoring platforms, Learning Management Systems (LMS), and certification in test security or administration is valuable. Strong organizational skills, attention to detail, and the ability to communicate clearly and manage remote teams are essential soft skills. These capabilities ensure secure, fair testing environments and smooth operations for candidates and staff in a virtual setting.

What are some common challenges faced by a remote testing center supervisor, and how can they be effectively managed?

As a Remote Testing Center Supervisor, one of the main challenges is ensuring the integrity and security of online exams while managing a distributed team of proctors. Technical issues, such as connectivity disruptions or software malfunctions, can arise unexpectedly and require prompt resolution. Additionally, maintaining clear communication and consistent procedures across different time zones is essential. Supervisors can address these challenges by implementing standardized protocols, providing thorough training to proctors, and utilizing robust monitoring tools to quickly identify and address any issues that may compromise exam integrity.

What is the difference between Remote Testing Center Supervisor vs Remote Testing Coordinator?

AspectRemote Testing Center SupervisorRemote Testing Coordinator
Required CredentialsHigh school diploma or equivalent; certifications in testing proceduresHigh school diploma or equivalent; certifications in testing protocols
Work EnvironmentOversees testing centers, manages staff, ensures complianceCoordinates testing schedules, communicates with test-takers and staff
Employer & Industry UsageUsed in educational, certification, and professional testing industriesCommon in educational institutions, certification bodies, and testing agencies

The main difference is that the Remote Testing Center Supervisor manages testing operations and staff, ensuring compliance and quality, while the Remote Testing Coordinator focuses on scheduling, communication, and logistical support. Both roles require similar credentials and are integral to testing environments, but their responsibilities differ in scope and focus.

What cities in Georgia are hiring for Remote Testing Center Supervisor jobs?

Cities in Georgia with the most Remote Testing Center Supervisor job openings:

Remote Testing Center Supervisor jobs near you

Remote OCCC Sales Supervisor

Orkin LLC

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Orkin rating

6.9

Company rating: 6.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

17th of 35 rated pest control companies

Job description

Overview
Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!
We are seeking a talented Sales Supervisor for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.
  • Must be available to attend training Mon - Fri from 9am - 6pm EST
  • Must reside in the continental US

You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That's backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros
It's a role that combines your competitive drive and your desire to be part of a talented team. You'll have the ability to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. Not to mention, you'll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With our training program, you'll receive all the tools you need to succeed. Plus, if there's one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!
Responsibilities
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.
Our Sales Supervisor are key to supporting our agents, field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.
You will... Finish
  • Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries
  • Conduct regular team meetings to improve skills, share best practices and deliver key communications.
  • Conduct side by side coaching and call monitoring to ensure compliance with company selling techniques and strategies.
  • Work directly with other supervisors to ensure reliability and teamwork for the department.
  • Exercise consistent independent judgment and discretion in matters of significance.
  • Achieve call center human resource objectives by interviewing, hiring, training, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions.
  • Support the continued growth of the Sales department through continuous process improvement initiatives
  • Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan
  • Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals

We Offer...
  • A Competitive Compensation package with bonus potential
  • Comprehensive benefits package including medical, dental, vision & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick time
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Inclusive training programs as the industry leader

Why Orkin?
  • Founded in 1901, Orkin Pest Control is a global residential and business service provider
  • Consecutive years of improved earnings with over 2 million customers
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
  • Orkin's National Contact Center is a high energy, fun and collaborative work environment with strong management

Are you ready to be an Orkin Pro?
Qualifications
What's required
  • High School/GED
  • 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment
  • 2-4 years of experience leading a remote team
  • We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law

Work from home requirements
  • Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
  • A workspace with adequate furnishings (e.g., a desk and chair) and lighting
  • Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via www.speedtest.net)

What you'll need
  • Excellent interpersonal and communication skills
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Proficient in Microsoft Office
  • Comfortable working in a high-volume role
  • Basic computer skills in various software and web-based applications
  • We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

What Orkin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Orkin logo

About Orkin

Sourced by ZipRecruiter

Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management Industry is growing - and is a recession resistant line of business.

Industry

Personal services and civil engineering construction

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

View All Orkin Jobs

Apply