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Remote Telephonic Rn Jobs in Boston, MA (NOW HIRING)

RN Field Case Manager

Boston, MA ยท Remote

$84.70K - $107.60K/yr

... remote work environment that allows face to face interaction with injured workers and medical ... AND LICENSING RN licensure preferred; or bachelor's degree in health or human services field ...

RN Field Case Manager

Boston, MA ยท Remote

$84.70K - $107.60K/yr

... remote work environment that allows face to face interaction with injured workers and medical ... AND LICENSING RN licensure preferred; or bachelor's degree in health or human services field ...

Nurse Practitioner

Boston, MA ยท Remote

$130K - $150K/yr

... registered nurses, health guides, and other cross-functional colleagues. This is a great ... Work independently in a remote setting from a private, HIPAA-compliant home office. * Be timely ...

Psychologist

Boston, MA ยท Remote

$50 - $60/hr

... Registered Nurses Therapists Physical Therapists Occupational Therapists Speech-Language ... REMOTE position You'll be able to choose which projects you want to work on You can work on your ...

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Showing results 1-20

Remote Telephonic Rn information

See Boston, MA salary details

$18

$39

$65

How much do remote telephonic rn jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote telephonic rn in Boston, MA is $39.64, according to ZipRecruiter salary data. Most workers in this role earn between $32.12 and $41.78 per hour, depending on experience, location, and employer.

What Does a Remote Telephonic RN Do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a Remote Telephonic RN, and why are they important?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

How does a Remote Telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is a Remote Telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

What are the most commonly searched types of Telephonic Rn jobs in Boston, MA? The most popular types of Telephonic Rn jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Telephonic Rn jobs? Cities near Boston, MA with the most Remote Telephonic Rn job openings:
Infographic showing various Remote Telephonic Rn job openings in Boston, MA as of May 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $82,448 per year, or $39.6 per hour.
Sr. Utilization Management Nurse - Field RN

Sr. Utilization Management Nurse - Field RN

Optum

Boston, MA โ€ข Remote

Full-time

Retirement

Posted 9 days ago


Job description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

We serve the Commonwealth of Massachusetts in partnering with onsite audits and projects. We have collaborative team scheduling and there is an occasional opportunity for remote work based on business needs.

As a Sr Utilization Management Nurse in the Boston MA Regional Area, the role centers on ensuring the accuracy of medical record coding, supporting proper payment to nursing facilities, and promoting quality patient care. Responsibilities include collaborating with peers and providers to discuss care details, reviewing clinical information for appropriateness, and communicating findings and rationale to medical professionals and the broader community. Additionally, the nurse educates stakeholders about audit results and corrective plans, ensures compliance with HIPAA guidelines, and leverages clinical expertise to guide decisions and optimize patient outcomes.

Qualified candidates must live in the Boston MA Regional Area to perform the daily travel responsibilities. ย For this role, there will be no weekends, no holidays, and no on-call work.

Primary Responsibilities:

  • Audit entire medical record for accuracy of the coding on the MDS to support payment to the nursing facility
  • Auditing anti-psychotic therapy for quality review
  • Discuss Patient Care specifics with peers or providers in overall patient care and benefits
  • Communicate clinical findings and present rationale for decisions to medical professionals and members at the appropriate level for understanding
  • Review the entire medical record for accuracy, and appropriate clinical treatment
  • Communicate findings of audits to client, and community as needed
  • Education of findings with community, identifying plans for correction
  • Comply with HIPAA guidelines related to Personal Health Information (PHI) when communicating with others
  • Leverage experience and understanding of disease pathology to review chart/clinical information, ask appropriate questions, and identify appropriate course of care in a given situation
  • Perform medical chart review that includes a review of current and prior patient conditions, documents, and evaluations, and relevant social and economic situations to identify patients' needs
  • Research and identify information needed to review assessment for accuracy, respond to questions, or make recommendations
  • Apply knowledge of pharmacology and clinical treatment protocol to determine appropriateness of care
  • Work collaboratively with peers/team members and other levels or segments within Optum, UHC, or UBH (e.g. Case Managers, Field Care Advocates) to identify appropriate course of action (e.g. Appropriate care, follow up course of action, make referral)
  • Required to travel within geographic territory (state of Massachusetts) at least 90% of the time (some weeks will require 100% travel as business needs dictate) and assist when needed throughout the state of Massachusetts for audits. (Audits will be conducted onsite)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.ย 

Required Qualifications:

  • Must be a Registered Nurse (RN) with a current, active, unrestricted RN License in Massachusetts
  • Must currently have OR be able to obtain an RAC/CT MDS certification (must have completed certification prior to start date)
  • 4+ years of nursing experience, specifically in long-term care and/or medical record review with knowledge of Medicare and Medicaid
  • Recent long-term care MMQ, MDS, staff development or management experience (in long-term care)
  • Experience working within medical insurance and/or healthcare industries
  • Experience analyzing inventory, researching, identifying, and resolving issues
  • Experience with defining and managing processes within a team
  • Experience trouble shooting issues for users within teams, IT, and/or business partners
  • Proven knowledge of healthcare insurance industry (Medicaid, Medicare, CMS)
  • Demonstrated knowledge of process flow of UM, including prior authorization, concurrent authorization, and/or clinical appeal and guidance reviews
  • Must live in the Boston MA Regional Area to conduct daily travel requirements
  • Ability to travel within geographic territory (state of Massachusetts) at least 90% of the time (some weeks will require 100% travel as business needs dictate) and assist when needed throughout the state of Massachusetts for audits. (Audits will be conducted onsite)
  • Must have reliable transportation and be able to provide proof of a valid, unrestricted Driver's License and current Auto Insurance

Preferred Qualifications:

  • Proven knowledge of Medicaid and Medicare benefit products including applicable state regulations
  • Demonstrated knowledge of applicable area of specialization
  • Demonstrated knowledge of Massachusetts DPH guidelines
  • Demonstrated knowledge of computer functionality, navigation, and software applications
  • Proficiency with Microsoft Office Suite
  • Proficient written and verbal skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

#OptumInsightPJ

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.