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Remote Telephone Operator Jobs in Romeoville, IL

Spade Recruiting

CSR Entry-Level Work From Home

Joliet, IL · Remote

$15.50 - $21/hr

We are currently adding new members to our remote customer support team. This opportunity is designed for individuals who are ready to learn, enjoy communicating with people, and want to gain ...

New

srecruiting

Fully Remote Customer Service

Aurora, IL · Remote

$15.75 - $21.50/hr

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals. What We Offer ...

StaffedUp

Customer Service Accepting - Remote

Wheaton, IL · Remote

$15.50 - $21/hr

Customer Service - Part Time The Edge | 501 College Ave Join our dynamic team at The Edge, where we pride ourselves on delivering exceptional customer service in a fast-paced environment. As a ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals. What We Offer ...

Addison Group

Customer Service Representative

Chicago, IL · Remote

$21 - $21.50/hr

Remote Monday and Friday; onsite Tuesday, Wednesday, and Thursday. Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Addison Group is seeking an ...

New

Lessen

Customer Service Representative

Chicago, IL · Remote

$20 - $21.80/hr

Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person * Enter information into our database and ensure consistency and accuracy

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Romeoville, IL

Remote Telephone Operator information

See Romeoville, IL salary details

$9

$18

$25

How much do remote telephone operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote telephone operator in Romeoville, IL is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Romeoville, IL?

For Remote Telephone Operator jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Romeoville, IL look for?

The top searched job categories for Remote Telephone Operator jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Telephone Operator jobs?

Cities near Romeoville, IL with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

Remote- Customer Service Representative

Joliet, IL • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

$15.50 - $21/hr

Full-time

Medical, Dental, Life

Re-posted 27 days ago

Job description

AO Globe Life is Hiring: Customer Service Representative - Your Path to Unlimited Growth Starts Here!
At AO Globe Life, we believe in empowering our team to make a real impact every day by providing exceptional service and innovative insurance solutions that secure families' futures. We're seeking a customer-first representative to join our dynamic team in Illinois. If you have a passion for delighting customers and a drive to excel, this is the opportunity you've been waiting for!
What You'll Do:
  • Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care.
  • Consult on Customer Success: Advise customers on how to leverage our products and services based on their unique needs, ensuring they have the right solutions.
  • Maintain Product Expertise: Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategic.
  • Resolve Customer Pain Points: Address complaints and concerns with effective, positive solutions that enhance customer satisfaction.
  • Build Lasting Relationships: Foster enduring, trust-based relationships by consistently delivering above-and-beyond service.

Why AO Globe Life?
  • Flexible Work Arrangements: Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance.
  • Competitive Compensation & Incentives: Earn performance-based pay with enticing bonuses, weekly pay, and a comprehensive benefits package covering medical, dental, and prescription care. Plus, enjoy the perks of a unionized position with potential stock options.
  • World-Class Training & Mentorship: Access ongoing, high-quality training led by experienced mentors. We provide you with all the tools you need to succeed from day one.
  • Career Growth & Advancement: Start your journey as a customer service representative and, as you excel, unlock opportunities to transition into a management role where you can lead and inspire a team.
  • Supportive Environment: Join a team that values your contributions and is dedicated to both your professional and personal success.

What We're Looking For:
  • Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting.
  • Communication Skills: Excellent written and verbal communication abilities.
  • Problem Solver: A positive, proactive attitude with the capacity to address and resolve customer issues effectively.
  • Customer-Centric: A passion for delivering exceptional service and delighting customers at every interaction.
  • Organized: Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment.

Ready to Ignite Your Career?
Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us-where you can grow from a customer service representative into a future leader in management. All interviews are conducted via Zoom for your convenience and safety.
Apply Today and Transform Your Future with AO Globe Life!

Apply