ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Romeoville, IL

Kim Luxe Travel

Travel Customer Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Next Stop Travels

Travel Customer Representative

Chicago, IL · On-site +1

$16.50 - $22.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Lessen

Customer Escalations Representative IV

Chicago, IL · Remote

$20 - $21/hr

Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person; will be considered a point person for the handoff between shifts and/or other ...

Lessen

Customer Escalations Representative IV

Chicago, IL · On-site +1

$20 - $21/hr

Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person; will be considered a point person for the handoff between shifts and/or other ...

next page

Showing results 1-20

All JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Romeoville, IL

Remote Telephone Operator information

See Romeoville, IL salary details

$9

$18

$25

How much do remote telephone operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote telephone operator in Romeoville, IL is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Romeoville, IL? For Remote Telephone Operator jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Romeoville, IL look for? The top searched job categories for Remote Telephone Operator jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Telephone Operator jobs? Cities near Romeoville, IL with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Romeoville, IL as of June 2026, with employment types broken down into 1% As Needed, 51% Full Time, 40% Part Time, 1% Temporary, 5% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,876 per year, or $18.2 per hour.

Customer Service Rep and Dispatcher

Bluefrog Plumbing + Drain

Elmhurst, IL • On-site, Remote

$16/hr

Other

Posted 2 days ago

Job description

We are looking for a great team player and fun personality to fill our CSR and Dispatcher Role. Our Customer Service Reps are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales.
Dispatchers also work with our field crew with scheduling, so computer and organizational skills are a must. We are looking for great team members who are willing to push themselves to grow professionally, to earn money and recognition they deserve, and to have an amazing life-long career in a family friendly environment!
Benefits/Perks

  • Flexible Scheduling (remote 4 days a week)
  • Competitive Pay
Our Mission
We're changing how people view plumbers.
We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships.
We're local, essential, and fun. We're bluefrog®.
Our ValuesWe value transparency: We make things easy for customers, with clear options and clearer communications in every situation.
We value respect: We respect our work, our team, our customer, and ourselves. We're on time every time, with the right fix at the right time.
We value solving real problems: We never settle for bandaids, we fix the root-causes.
We value team culture: We're enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence.
Responsibilities
  • Phone Sales and Support
  • Handle all inbound inquiries (Phone, online, etc.)
  • Set and manage the schedules of the technicians
  • Empathetic to the Customer's Situations
Qualifications
  • Hard Working
  • Loves to be part of a team
  • Great Sales, Customer Service and Phone Skills
  • Problem solver and critical thinker
  • Strong Computer Skills
  • Multi-tasker
  • Organized
  • Experience with Service Titan a plus!!

Flexible work from home options available.
Compensation: $16.00 per hour
Be Part of the Fastest-Growing Plumbing Company in the U.S
At bluefrog Plumbing + Drain®, we always strive for next-level workmanship and innovation. If you're passionate about providing exceptional customer service and quality workmanship, you might be what we're looking for.
Being part of one of the biggest franchises in the industry, we do more than just plumbing and drain services. Our team of skilled technicians and talented professionals is dedicated to providing honest, dependable quality service to every home and business.
Working at bluefrog means confronting challenges with passion and integrity while delivering the highest level of professionalism. We are an inclusive plumbing company, respecting individual differences and creating a sense of community at work. We welcome everyone on the team and work closely together to make a positive impact in the community. More importantly, we strive for your growth and success.
Build your career at bluefrog and explore your interests with various training programs.
Our Mission
We're changing how people view plumbers.
We diagnose real problems, provide the right solution for the right price, and build long-term customer relationships.
We're local, essential, and fun.
We're bluefrog®.
Our Values
We value transparency
We make things easy for customers, with clear options and clearer communications in every situation.
We value respect
We respect our work, our team, our customer, and ourselves. We're on time every time, with the right fix at the right time.
We value solving real problems
We never settle for bandaids, we fix the root-causes.
We value team culture
We're enjoyable to work with, treat each other like family, and hold each other to a higher standard of excellence.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.

Apply