ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Romeoville, IL

next page

Showing results 1-20

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Romeoville, IL

Remote Telephone Operator information

See Romeoville, IL salary details

$9

$18

$25

How much do remote telephone operator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote telephone operator in Romeoville, IL is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Romeoville, IL? For Remote Telephone Operator jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Romeoville, IL look for? The top searched job categories for Remote Telephone Operator jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Remote Telephone Operator jobs? Cities near Romeoville, IL with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Online WFH Entry Level CS Rep

Online WFH Entry Level CS Rep

American Income Life Insurance Company

Chicago, IL • On-site, Remote

$90K - $120K/yr

Full-time

Posted 22 days ago

Job description

Looking for a career where you control your earning potential, schedule, and growth? This opportunity is for you.
We work with driven individuals who want more than just a paycheck-they want a path to leadership and personal success. In this role, you'll be responsible for supporting different associations, explaining benefits, and helping families with their unique needs.
You'll collaborate remotely with a dedicated team to ensure every member is supported. Success here requires strong dedication, discipline, and the ability to manage your time effectively.
Working from home isn't for everyone-it's for those who know how to focus, grow, and succeed in a flexible environment. Whether you're just starting out or looking for a fresh start, we have a place for you. Apply now to hear more about our compensation structure, suggested schedule, and path to partnership!What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and documentation
  • Deliver a professional, client-first experience
  • Participate in training, mentorship, and development sessions
Why Career Changers Apply
  • 100% remote - no commute, more flexibility
  • Flexible scheduling that fits your lifestyle
  • Clients have already requested to be contacted
  • Opportunity to use your existing experience in a new career path
  • Structured training and ongoing mentorship
  • Clear path into leadership and advancement roles
  • Long-term growth with performance-based progression
What You'll Need
  • Must be authorized to work in the United States
  • Experience working with people (customer service, sales, leadership, etc.)
  • Strong communication and organizational skills
  • Comfortable working independently in a remote environment
  • Laptop or computer with camera + reliable internet
  • Motivated and ready for a career transition
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Apply