ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Romeoville, IL

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Description Customer Service Representative (Remote) * Are you an experienced Customer Service Representative looking for a new challenge? * Do you value customer service and helping your community?

previous pagenext page

Showing results 21-40

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Romeoville, IL

Remote Telephone Operator information

See Romeoville, IL salary details

$9

$18

$25

How much do remote telephone operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote telephone operator in Romeoville, IL is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Romeoville, IL?

For Remote Telephone Operator jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Romeoville, IL look for?

The top searched job categories for Remote Telephone Operator jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Telephone Operator jobs?

Cities near Romeoville, IL with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

CashNetUSA Customer Service Representative (Remote)

Chicago, IL • On-site, Remote

Enova International
Finance and Insurance • 501 - 1,000 employees
Learn more about Enova Internationalexternal

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote #LI-Remote
About the role:
Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Customer Service Representative, you will participate in an in-depth 4-week training program to specialize in a specific brand. Following the completion of training, you will manage inbound calls from customers while delivering exceptional customer service
Responsibilities:
  • Respond to incoming customer calls, addressing their questions and providing service
  • Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
  • Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
  • Uphold exceptional customer service standards through articulate and effective verbal and written communication
  • Keep customer accounts meticulously updated with accurate information

Requirements:
  • Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
  • Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
  • Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
  • Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation:
The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.
Benefits & Perks:
  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day...Plus so much more!

About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

What Enova International employees say

Pay

Workplace

Get the full story on Breakroom

Apply