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Remote Telephone Operator Jobs in Pennsylvania (NOW HIRING)

The Pennsylvania State University

$15/hr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Strong customer service skills on the telephone * Data entry * The ability to use the provided ...

IT Solutions Consulting LLC

Systems Administrator

PA · On-site +1

Provide proactive IT support to clients, ensuring all physical and digital networks are operating ... Professional, proactive, and personable telephone etiquette * Ability to adapt and respond to ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Pennsylvania

Remote Telephone Operator information

See Pennsylvania salary details

$9

$17

$25

How much do remote telephone operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote telephone operator in Pennsylvania is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.52 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are the most commonly searched types of Telephone Operator jobs in Pennsylvania?

The most popular types of Telephone Operator jobs in Pennsylvania are:

What are popular job titles related to Remote Telephone Operator jobs in Pennsylvania?

For Remote Telephone Operator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Pennsylvania look for?

The top searched job categories for Remote Telephone Operator jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Telephone Operator jobs?

Cities in Pennsylvania with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,237 per year, or $17.9 per hour.

Principal, Data Engineering (Remote)

Jazz Pharmaceutical

Philadelphia, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

If you are a current Jazz employee please apply via the Internal Career site
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.
Job Description
The Principal will be responsible for supporting complex or leading singular projects related to data engineering requirements and initiatives across Jazz Research and Development. The Principal will support data projects from across the business including Clinical, Pre-Clinical, Non-Clinical, Chemistry, RWD and Omics.
Essential Functions
  • Support the design, development and maintenance of data pipelines for processing Research and Development data from diverse sources (Clinical Trials, Medical Devices, Pre-Clinical, Omics, Real World Data) utilizing the AWS technology platform.
  • Create and optimize ETL/ELT processes for structured and unstructured data using Python, R, SQL, AWS services and other tools.
  • Build and maintain data repositories using AWS S3 and FSx technologies. Establish data warehousing solutions using Amazon Redshift.
  • Build and maintain standard data models.
  • Develop data quality frameworks, validation processes and KPIs to ensure accuracy and consistency of data pipelines.
  • Implement data versioning and lineage tracking to support data traceability, regulatory compliance and audit requirements.
  • Create and maintain documentation for data processes, architectures, and workflows.
  • Implement modern software development best practices (e.g. Code Versioning, DevOps, CD/CI).
  • Support collaboration with RnD Researchers, Data scientists and Stakeholders to understand data requirements and deliver appropriate solutions in a global working model.
  • Maintain compliance with data privacy regulations such as HIPAA, GDPR
  • May be required to develop, deliver or support data literacy training across R&D.

Required Knowledge, Skills and Abilities
  • Strong knowledge of data engineering tools such as Python, R and SQL for data processing.
  • Strong proficiency with AWS services particularly S3, Redshift, FSx, Glue, Lambda.
  • Strong proficiency with relational databases.
  • Strong background in data modeling and database design.
  • Familiarity with unstructured database technologies (e.g. NoSQL) and other database types (e.g. Graph).
  • Familiarity with Containerization such as Docker and EKS/Kubernetes.
  • Familiarity with one or more RnD research process and associated regulatory requirements.
  • Exposure to healthcare data standards (CDISC, HL7, FHIR, SNOMED CT, OMOP, DICOM).
  • Exposure to big data technologies and handling.
  • Knowledge of machine learning operations (MLOps) and model deployment.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills for collaborating with stakeholders.
  • Experience working in an Agile development environment.

Required/Preferred Education
  • Bachelor's Degree in Computer Science, Statistics, Mathematics, Life Sciences, or other relevant scientific fields; Master's Degree preferred
  • 3-5 years of experience in data engineering, with at least 1.5 years focusing on healthcare, research or clinical related data

Description of Physical Demands
  • Occasional mobility within office environment
  • Routinely sitting for extended periods of time
  • Constantly operating a computer, printer, telephone and other similar office machinery

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits

Apply