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Remote Telecommunications Jobs in Boston, MA (NOW HIRING)

Cartesian

Management Consulting - Principal

Boston, MA · On-site +1

$150K - $175K/yr

USA - Remote Reporting To: Dale Reynolds Compensation: $150,000 - $175,000 / year Description About ... Serve as a trusted advisor to telecommunications clients, offering insights on industry trends and ...

Cartesian

Business Process Architect

Boston, MA · On-site +1

$100K - $140K/yr

USA - Remote Compensation: $100,000 - $140,000 / year Description About Cartesian Cartesian is a specialist consulting firm with over 35 years of experience serving the global telecommunications ...

Career Site

Field Technician

Quincy, MA · Remote

$29 - $35/hr

This position is for a telecommunications, structured cabling, and technology Field Service ... Technician will directly report to a remote supervisor. Duties and Responsibilities: * Communicate ...

Flock

Field Deployment Specialist

Boston, MA · Remote

$60K - $80K/yr

... telecommunications, surveillance technology, or physical infrastructure deployment. * Hands-on ... An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ...

New

VulnCheck

Director of Engineering - US

Boston, MA · Remote

MA / Austin TX / MD Team: Engineering Employment Type: Full-Time, Remote About VulnCheck ... grids, and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts.

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All JobsTelecommunications JobsRemote Telecommunications JobsRemote Telecommunications Jobs in Boston, MA

Remote Telecommunications information

See Boston, MA salary details

$28.9K

$101.9K

$187.9K

How much do remote telecommunications jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote telecommunications in Boston, MA is $101,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,637.00 and $147,194.00 per year, depending on experience, location, and employer.

What does a remote telecommunications do?

A typical day in a Remote Telecommunications role involves monitoring network performance, troubleshooting connection issues, and providing technical support to clients or internal teams, all from a remote setting. You may participate in virtual meetings to coordinate with IT staff, document and escalate complex technical challenges, and implement network updates or security protocols. Responsibilities can range from configuring VoIP systems to analyzing traffic data and ensuring minimal downtime. You'll usually collaborate closely with other technical professionals, making strong communication and teamwork skills important even when working independently. This structure provides a dynamic and flexible work environment, suited to those who enjoy fast-paced problem-solving and continual learning.

What is a remote telecommunications?

A Remote Telecommunications job involves managing communication systems, such as internet, phone, and video conferencing, from a remote location. Responsibilities may include network maintenance, troubleshooting connectivity issues, and supporting VoIP or wireless systems. These roles are common in industries like IT, customer service, and network engineering. Remote telecommunications professionals use digital tools to ensure seamless communication without needing to be onsite.

What are the key skills and qualifications needed to thrive in remote telecommunications, and why are they important?

To excel in a Remote Telecommunications role, you should have a solid understanding of networking principles, telecommunications systems, and troubleshooting techniques, often backed by a degree in telecommunications, IT, or a related field. Familiarity with VoIP platforms, network management tools, and certifications such as CCNA or CompTIA Network+ is highly valuable. Strong communication, problem-solving abilities, and self-motivation are essential soft skills for collaborating remotely and addressing issues promptly. These qualifications ensure efficient operation, effective teamwork, and reliable support for communication infrastructure in a virtual work environment.

What are the most commonly searched types of Telecommunications jobs in Boston, MA? The most popular types of Telecommunications jobs in Boston, MA are:
What are popular job titles related to Remote Telecommunications jobs in Boston, MA? For Remote Telecommunications jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Telecommunications jobs in Boston, MA look for? The top searched job categories for Remote Telecommunications jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Telecommunications jobs? Cities near Boston, MA with the most Remote Telecommunications job openings:
Remote Telecommunications jobs near you
Infographic showing various Remote Telecommunications job openings in Boston, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $101,887 per year, or $49 per hour.

Supervisor, Telecommunications Operations

East Boston Neighborhood Health Center

Boston, MA • On-site, Remote

Full-time

Posted 5 days ago

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Telecommunications
All Locations:
151 Orleans Street
Position Summary:
NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff. This role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment.
What You'll Do
The Telecommunications Operations Supervisor oversees the day-to-day work of the telecommunications team, helping keep everything running smoothly. They serve as the first point of support for the Contact Center, assist with phone systems, keep projects on track, and train staff on the tools they use. This role also participates in an on-call rotation to help address urgent issues when they arise. When the Telecommunications Manager is unavailable, the Supervisor helps assign tasks to ensure work continues without disruption.
The successful candidate will be able to perform the following responsibilities:
Essential Duties
  • Coordinate daily telecommunications work and help keep team priorities on track.
  • Support the Telecommunications Manager with assigning and monitoring work.
  • Serve as the main liaison with the Contact Center.
  • Provide backup support for the PBX and related systems.
  • Assist with system rollouts, upgrades, testing, and other special projects.
  • Troubleshoot telecommunications issues and help resolve problems quickly.
  • Work with vendors, internal departments, and staff to support reliable telecommunications service.
  • Maintain records, documentation, and equipment information as needed.
  • In the manager's absence, assign duties as needed to keep work moving.
  • Support additional staff as the department grows or changes.

Training Responsibilities
  • Provide training for Contact Center systems and related telecommunications tools.
  • Train incoming telecommunications staff on department procedures, systems, and support expectations.
  • Develop and update training materials, guides, and process documentation.
  • Provide follow-up help and refresher training when systems or procedures change.

On-Call Responsibility
Participates in an on-call rotation with department staff to respond to urgent issues, outages, and other critical needs outside of regular business hours, ensuring timely support and continuity of service. Escalates to Manager or CTO, if necessary.
Supervisory Scope
Provides day-to-day coordination and task oversight for the telecommunications team, including assigning work and following up on priorities as needed. This role supports team operations without full managerial authority, ensuring work progresses efficiently and service remains uninterrupted.
What You'll Bring
  • Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).
  • 7 to 10 years of progressive experience in telecommunications support, contact center operations, and enterprise phone systems, including increasing responsibility in coordination or leadership roles.
  • Minimum of 5 years' experience in healthcare or multi-site clinics required.
  • Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
  • Solid knowledge of PBX and VoIP systems, contact center platforms, call routing, telecom infrastructure, vendor coordination, and system implementation and support practices.
  • Exceptional problem-solving and conflict-resolution abilities.
  • Ability to handle sensitive and confidential matters with professionalism and discretion.
  • Proficiency in Microsoft Office Suite.
  • The ability to work in a fast-paced environment.

Work Environment & Physical Requirements
  • This position operates in a professional office and clinic environment.
  • Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
  • Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
  • Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
  • Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
  • May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
  • Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment

The pay range for this role is $99,840 - $153,920
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

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