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Telecommunications Associate Jobs in Boston, MA (NOW HIRING)

Aquarius Professional Staffing

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Telecommunications Specialist

Boston, MA · On-site

What you will be doing as the Telecommunications Specialist: * Responsible for day to day ... Cisco Certification Networking Associate (CCNA) and/or Cisco Certification Voice Professional (CCVP)

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Granite Telecommunications

Sales Associate

Quincy, MA · On-site

$60K - $180K/yr

Business Development Sales Associate: As a Business Development Sales Associate, you will play a ... Develop a deep understanding of the telecommunications technology landscape and the competitive ...

COMTECH TELECOMMUNICATIONS

Engineer II

Stoughton, MA · On-site

$78K - $100K/yr

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and ... Associate or Bachelor's Degree in information technology, Computer Science, or related field -- or ...

COMTECH TELECOMMUNICATIONS

Engineer II

Stoughton, MA · On-site

$78K - $100K/yr

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and ... Associate or Bachelor's Degree in information technology, Computer Science, or related field -- or ...

Career Site

Sales Associate

Quincy, MA

$60K - $180K/yr

Business Development Sales Associate: As a Business Development Sales Associate, you will play a ... Develop a deep understanding of the telecommunications technology landscape and the competitive ...

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Telecommunications Associate information

See Boston, MA salary details

$29.3K

$153.4K

$337.3K

How much do telecommunications associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for telecommunications associate in Boston, MA is $153,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $230,900.00 per year, depending on experience, location, and employer.

What does a telecommunications associate do?

A Telecommunications Associate is responsible for installing, maintaining, and troubleshooting telecommunications systems, such as phone networks, internet connections, and data communication equipment. They support both hardware and software components, ensuring smooth and efficient communication within organizations. Their duties may also include configuring network devices, monitoring system performance, and assisting users with technical issues related to telecommunication services.

What are the key skills and qualifications needed to thrive as a telecommunications associate?

To thrive as a Telecommunications Associate, you need strong knowledge of networking concepts, telecommunications systems, and related technical troubleshooting skills, often supported by a relevant degree or certification. Familiarity with VoIP technologies, network management tools, and industry-standard systems like Cisco or Avaya is typically required. Excellent problem-solving, communication, and teamwork abilities set outstanding candidates apart in this role. These skills ensure reliable network operations, rapid issue resolution, and effective collaboration with technical teams and users.

What are some typical challenges telecommunications associates face when managing multiple projects simultaneously?

Telecommunications Associates often juggle several projects at once, such as system upgrades, troubleshooting network issues, and coordinating installations. This can be challenging due to shifting priorities, tight deadlines, and the need to collaborate with different teams like IT, vendors, and clients. Effective time management, clear communication, and adaptability are key to successfully managing these demands and ensuring projects stay on track. Many organizations provide project management tools and support to help Associates balance their workload and meet objectives.

What is the difference between Telecommunications Associate vs Network Technician?

AspectTelecommunications AssociateNetwork Technician
CredentialsAssociate degree or relevant certifications (e.g., CompTIA Network+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentTelecom companies, service providers, customer supportIT departments, telecom infrastructure, on-site installations
Job FocusSupporting telecom systems, customer service, troubleshootingInstalling, maintaining, and repairing network hardware and infrastructure

The Telecommunications Associate and Network Technician roles share similar certifications and work environments, often overlapping in customer support and technical troubleshooting. However, Telecommunications Associates typically focus more on supporting telecom services and customer interactions, while Network Technicians are more involved in hardware installation and network infrastructure maintenance.

What are the most commonly searched types of Telecommunications jobs in Boston, MA?

The most popular types of Telecommunications jobs in Boston, MA are:

What cities near Boston, MA are hiring for Telecommunications Associate jobs?

Cities near Boston, MA with the most Telecommunications Associate job openings:

Telecommunications Associate jobs near you

Telecommunications Analyst

Beth Israel Lahey Health

Boston, MA • On-site

$33.65 - $45.29/hr

Full-time

Posted 6 days ago

Beth Israel Lahey Health rating

7.0

Company rating: 7.0 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

415th of 887 rated healthcare providers

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Under the direction of the Manager of IT Infrastructure and within established hospital, clinic, and department policies and procedures, support Telecommunications activities in a multi-vendor, multi-platform environment. Responsible for the installation, maintenance, and tuning of Telecommunications software and hardware. Provides technical assistance to the Telecommunications Architect for the installation of new technologies as well as providing next level support to Telecommunications Associates. Consults with the Manager of Telecommunications Services on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.

Job Description:

Essential Duties & Responsibilities including but not limited to: 
1.    Routinely communicates with the Telecom System Manager and others as appropriate, regarding department functions and the status of various programs, services, and financial objectives.

2.    Work to maintain Telecom Department SLA timelines for call backs, installations, and problem resolutions. Responsible for accurate ticket reporting.

3.    Participates as a technical member of the Telecommunications work team, assisting with technical installations as required, as well as with planning and operational management. Also, monitors daily work requests in tracking systems and completes requests for system configurations.

4.    Primary responsibility is for the proper configuration of the phone system. Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus, and call recordings. Ability to program ACD agents and skills. Oversees and meets with end users to design solutions for their workflow requirements.

5.    Mentors entry level Telecom Associates. Manages telecom projects and supervises the work of Telecom Associates and Contractors working for the Telecommunications Department to ensure quality of craftsmanship or to verify and approve the installation of new services and equipment.

6.    Requests assistance from the Telecom Architect for difficult or complex work requests or projects. Will be required to manage small projects and must be able to work independently or collaboratively in multidisciplinary groups (construction projects, move projects, complex installations, etc).

7.    Facilitates the resolution of alarms/outages within the Telecommunications Systems by implementing advanced debugging processes, including consulting with vendors, initiating internal testing procedures, running reports as directed by management or coordinating the delivery of parts to specified locations either in person or by courier.

8.    Responsible for maintaining critical communications services in emergency situations and must be available off hours for major installations, upgrades, outages, and on-call rotation.

Minimum Qualifications: 
Education:    High School diploma or GED required. Associate's degree preferred.
Experience:    5-8 years related work experience required.
Skills, Knowledge & Abilities:    

Advanced technical computer skills as required for technical support specific to functional area and related systems
Preferred Qualifications & Skills:    Avaya Certifications
 

Pay Range:

$33.65 - $45.29

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

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