Service Support Manager Fully Remote Role Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production ...
Service Support Manager Fully Remote Role Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production ...
Service Support Manager Fully Remote Role Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production ...
Service Support Manager Fully Remote Role Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production ...
Technical Video Data Specialist - Remote
Oklahoma City, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Oklahoma City, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Edmond, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Edmond, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Norman, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Norman, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Tulsa, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Tulsa, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Broken Arrow, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Technical Video Data Specialist - Remote
Broken Arrow, OK · Remote
$13 - $15/hr
Remote - based in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi ...
Field Application Engineer '27
Oklahoma City, OK · On-site +1
$53K - $80K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...
Field Application Engineer '27
Oklahoma City, OK · On-site +1
$53K - $80K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...
Remote or Oklahoma City, OK * Status: Full-Time / Contingent Upon Contract Award Who You Are You are a master of absolute clarity. You have the unique ability to take dense, technical, and complex ...
Remote or Oklahoma City, OK * Status: Full-Time / Contingent Upon Contract Award Who You Are You are a master of absolute clarity. You have the unique ability to take dense, technical, and complex ...
Technical Project Manager
Tulsa, OK · On-site +1
... Remote, LLC, Tulsa Innovation Labs, LLC, inTulsa Initiative, LLC, Build In Tulsa, LLC, Atlas School ... We are seeking a Technical Project Manager to join the Integrated Strategies team, supporting ...
Technical Project Manager
Tulsa, OK · On-site +1
... Remote, LLC, Tulsa Innovation Labs, LLC, inTulsa Initiative, LLC, Build In Tulsa, LLC, Atlas School ... We are seeking a Technical Project Manager to join the Integrated Strategies team, supporting ...
Technical Service Account Manager
Pryor, OK · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Technical Service Account Manager
Pryor, OK · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Sr. Technical Project Manager with AI Focus
Saint Louis, OK · Remote
$94K - $129K/yr
Remote Travel Expectations: None Job Classification: Temporary (W2T) Contractor (1099) Join Centric Consulting - A Culture You'll Love At Centric Consulting, we've cultivated a unique approach to ...
Sr. Technical Project Manager with AI Focus
Saint Louis, OK · Remote
$94K - $129K/yr
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Remote Customer Service
Norman, OK · Remote
$16/hr
Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Educate and provide technical assistance to customers regarding program details. * Document ...
Quick apply
Remote Customer Service
Norman, OK · Remote
$16/hr
Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Educate and provide technical assistance to customers regarding program details. * Document ...
Remote Customer Service
Norman, OK · Remote
$16/hr
Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Educate and provide technical assistance to customers regarding program details. * Document ...
Quick apply
Remote Customer Service
Norman, OK · Remote
$16/hr
Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Educate and provide technical assistance to customers regarding program details. * Document ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation
Remote Customer Service Representative | Self-Scheduled
Oklahoma City, OK · On-site +1
$12 - $15/hr
Applicants Only Looking for a remote career where your technical setup and customer service skills make a difference? ANU Virtual Solution is hiring experienced Customer Service Representatives to ...
Remote Customer Service Representative | Self-Scheduled
Oklahoma City, OK · On-site +1
$12 - $15/hr
Applicants Only Looking for a remote career where your technical setup and customer service skills make a difference? ANU Virtual Solution is hiring experienced Customer Service Representatives to ...
Location: United States (Remote) with up to 25% travel Duties and Responsibilities: Technical Implementation Ownership * Lead the technical implementation workstream for enterprise customer ...
Location: United States (Remote) with up to 25% travel Duties and Responsibilities: Technical Implementation Ownership * Lead the technical implementation workstream for enterprise customer ...
Change Manager I - Remote
Kansas, OK · Remote
Working closely with IT project teams, technical leaders, and business partners, the Change Manager ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Change Manager I - Remote
Kansas, OK · Remote
Working closely with IT project teams, technical leaders, and business partners, the Change Manager ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Remote Technical information
See Oklahoma salary details
$27.7K - $42.5K
5% of jobs
$42.5K - $57.2K
1% of jobs
$57.2K - $72K
2% of jobs
$72K - $86.8K
4% of jobs
$86.8K - $101.6K
9% of jobs
$106.4K is the 25th percentile. Wages below this are outliers.
$101.6K - $116.3K
11% of jobs
$116.3K - $131.1K
11% of jobs
The median wage is $144.8K / yr.
$131.1K - $145.9K
8% of jobs
$145.9K - $160.7K
4% of jobs
$160.7K - $175.4K
2% of jobs
$181.6K is the 75th percentile. Wages above this are outliers.
$175.4K - $190.2K
43% of jobs
$27.7K
$144.4K
$190.2K
How much do remote technical jobs pay per year?
What is the difference between Remote Technical vs Remote Software Developer?
| Aspect | Remote Technical | Remote Software Developer |
|---|---|---|
| Required Credentials | Technical certifications, IT-related degrees | Computer science degree, coding certifications |
| Work Environment | Remote, often in IT support or technical roles | Remote, focused on coding and software development |
| Employer & Industry Usage | IT services, tech companies, support teams | Software companies, tech startups, app development |
| Common Search & Comparison | Often compared for technical skills and remote work | Focuses on coding skills and software projects |
Remote Technical roles typically involve providing technical support, troubleshooting, or IT services remotely, requiring certifications and technical knowledge. Remote Software Developers focus on coding, building applications, and software solutions, often with programming certifications. Both roles are remote and tech-focused but differ in daily tasks and skill sets.
What are remote technical jobs?
Remote technical jobs are found in both technical support and IT as well as programming and software development. Common titles include remote computer programmer, software developer, and IT support engineer. As a virtual computer programmer, your responsibilities include writing programs using various computer languages, testing and debugging programs, using code libraries, and expanding and updating an existing program. As a software developer, your duties are to produce efficient and clean code, troubleshoot, upgrade, and debug existing software, and create technical documentation for reporting and reference. As an IT support engineer, you find solutions for hardware and software problems, track computer system problems, help customers to understand any issues they experience, and properly log all cases.
What are some common challenges faced by remote technical professionals, and how can they be effectively managed?
What are remote technical jobs?

Pregis rating
6.7
Based on 28 frontline employees who took The Breakroom Quiz
84th of 119 rated packaging manufacturers
Job description
Job Title: Technical Support Specialist - 2pm-10pm
Reports To: Service Support Manager
Fully Remote Role
Summary of Job
The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required.
Essential Functions and Responsibilities
- Technical Intake & Triage
- Serve as the first technical point of contact for inbound customer support requests.
- Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact.
- Prioritize tickets based on uptime risk, SLA requirements, and customer impact.
- Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions.
- Remote Technical Recovery
- Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customerprovided observations.
- Guide customers through safe corrective actions to restore operation whenever possible.
- Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards.
- Escalate complex or unresolved issues with complete technical context and documented findings.
- Field Service Coordination
- Initiate Work Orders and support field service scheduling when onsite response is required.
- Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians.
- Support travel time optimization and technician utilization through clean, complete case data.
- Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives.
- Ticket Documentation & Data Quality
- Document all tickets accurately and consistently in C4C and Field Service Management systems.
- Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators.
- Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics.
- Identify recurring issues and communicate trends to Operations, Engineering, and Product teams.
Key Performance Indicators
- Technical Support Average Response Time
- First Contact Fix Rate
- Truck Roll Avoidance
- Missed Calls and After Hours Call Handling
Education and Experience
Required:
- 3+ years of experience in technical support, field service support, or equipment troubleshooting.
- Handson experience supporting electromechanical or automated equipment.
- Ability to troubleshoot systems using logical, structured diagnostic approaches.
Preferred:
- Experience supporting capital equipment, automation, or packaging machinery.
- Remote technical support background.
- Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks.
Job Requirements
#SYS1
Required
- Strong technical troubleshooting and customer communication skills.
- Ability to perform calmly and effectively in highpressure downtime situations.
- High attention to detail in documentation and system updates.
- Proficiency with Field Service Management platforms and digital workflows.
Preferred
- Experience with telemetry, remote monitoring, or automated reporting tools.
- Understanding of service KPIs such as FCFR, MTTR, and SLA compliance.
- Crossfunctional collaboration experience with Field Service, Engineering, and Operations teams.
- Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce
Competency
- Customer Focus
- Operational Discipline
- Data Accuracy
- CrossFunctional Collaboration
- Communication Clarity
- Problem Solving
- Ownership & Accountability
About Pregis
Sourced by ZipRecruiter
Industry
Plastics packaging film and sheet (including laminated) manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Deerfield, IL, US
Year founded
2005