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Remote Technical Jobs in Tulsa, OK (NOW HIRING)

System One

Technical Business Analyst

Tulsa, OK · Remote

$135K - $150K/yr

Remote - offsite Hours: 40.0 Security Clearance: Not specified Overview System One has a permanent opportunity with the US based division of a growing technical services organization seeking an ...

Iff

Technical Service Account Manager

Pryor, OK · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...

System One

Technical Program Manager

Tulsa, OK · Remote

$130K - $150K/yr

Hybrid - onsite and remote Hours: 40.0 Security Clearance: Not specified Overview We are seeking an experienced Technical Program Manager (TPM) to support and lead strategic initiatives across our ...

System One

Technical Program Manager

Tulsa, OK · Remote

$130K - $150K/yr

Hybrid - onsite and remote Hours: 40.0 Security Clearance: Not specified Overview We are seeking an experienced Technical Program Manager (TPM) to support and lead strategic initiatives across our ...

System One

Technical Support Analyst II

Tulsa, OK · Remote

Technical Support * Provide second-level support for hardware, software, and network issues ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... Provide technical support for Epic Hyperspace client environments * Troubleshoot system ...

ABB

Senior Technical Business Developer - Grid Automation

OK · Remote

$106K - $139K/yr

This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ... Technical engagement - Act as a gridautomation SME, lead presales technical activities, and support ...

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an ...

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Remote Technical information

See Tulsa, OK salary details

$27.4K

$142.8K

$188.2K

How much do remote technical jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote technical in Tulsa, OK is $142,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,000.00 and $187,200.00 per year, depending on experience, location, and employer.

What are remote technical jobs?

Remote technical jobs are found in both technical support and IT as well as programming and software development. Common titles include remote computer programmer, software developer, and IT support engineer. As a virtual computer programmer, your responsibilities include writing programs using various computer languages, testing and debugging programs, using code libraries, and expanding and updating an existing program. As a software developer, your duties are to produce efficient and clean code, troubleshoot, upgrade, and debug existing software, and create technical documentation for reporting and reference. As an IT support engineer, you find solutions for hardware and software problems, track computer system problems, help customers to understand any issues they experience, and properly log all cases.

What are remote technical jobs?

Remote Technical jobs refer to positions in the technology sector that can be performed from any location outside of a traditional office setting, often from home. These roles commonly include software development, IT support, system administration, and technical consulting. Employees interact with teams and clients via digital communication tools and are expected to manage their tasks independently while maintaining high technical standards. Remote Technical jobs offer flexibility and can help companies access a broader talent pool.

What are some common challenges faced by remote technical professionals, and how can they be effectively managed?

Remote Technical professionals often encounter challenges such as maintaining clear communication with team members across different time zones, staying updated with rapidly evolving technologies, and managing work-life boundaries while working from home. To address these, it's important to leverage collaboration tools (like Slack or Zoom), establish regular check-ins with the team, and set a structured daily routine. Additionally, dedicating time for professional development and ensuring a dedicated workspace can help improve productivity and work satisfaction.

What is the difference between Remote Technical vs Remote Software Developer?

AspectRemote TechnicalRemote Software Developer
Required CredentialsTechnical certifications, IT-related degreesComputer science degree, coding certifications
Work EnvironmentRemote, often in IT support or technical rolesRemote, focused on coding and software development
Employer & Industry UsageIT services, tech companies, support teamsSoftware companies, tech startups, app development
Common Search & ComparisonOften compared for technical skills and remote workFocuses on coding skills and software projects

Remote Technical roles typically involve providing technical support, troubleshooting, or IT services remotely, requiring certifications and technical knowledge. Remote Software Developers focus on coding, building applications, and software solutions, often with programming certifications. Both roles are remote and tech-focused but differ in daily tasks and skill sets.

More about Remote Technical jobs

What are the most commonly searched types of Technical jobs in Tulsa, OK?

The most popular types of Technical jobs in Tulsa, OK are:

What are popular job titles related to Remote Technical jobs in Tulsa, OK?

For Remote Technical jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Remote Technical jobs in Tulsa, OK look for?

The top searched job categories for Remote Technical jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Remote Technical jobs?

Cities near Tulsa, OK with the most Remote Technical job openings:

Remote Technical jobs near you
Infographic showing various Remote Technical job openings in Tulsa, OK as of August 2026, with employment types broken down into 76% Full Time, 13% Part Time, 2% Temporary, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $142,804 per year, or $68.7 per hour.

Technical Support Specialist (Machinery) - 3rd Shift

Tulsa, OK • Remote

pregis
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 501 - 1,000 employees

6.9

Company rating: 6.9 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

75th of 122 rated packaging manufacturers

Paid breaks

Uninterrupted breaks

Learn more about pregisexternal

Full-time

Posted 23 days ago

Job description

Job Title: Technical Support Specialist - 10pm-6am         

Reports To: Service Support Manager 

Fully Remote Role

Summary of Job 

The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required. 

Essential Functions and Responsibilities  

  • Technical Intake & Triage 
  • Serve as the first technical point of contact for inbound customer support requests. 
  • Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact. 
  • Prioritize tickets based on uptime risk, SLA requirements, and customer impact. 
  • Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions. 
  • Remote Technical Recovery 
  • Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customerprovided observations. 
  • Guide customers through safe corrective actions to restore operation whenever possible. 
  • Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards. 
  • Escalate complex or unresolved issues with complete technical context and documented findings. 
  • Field Service Coordination 
  • Initiate Work Orders and support field service scheduling when onsite response is required. 
  • Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians. 
  • Support travel time optimization and technician utilization through clean, complete case data. 
  • Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives. 
  • Ticket Documentation & Data Quality 
  • Document all tickets accurately and consistently in C4C and Field Service Management systems. 
  • Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators. 
  • Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics. 
  • Identify recurring issues and communicate trends to Operations, Engineering, and Product teams. 

Key Performance Indicators 

  • Technical Support Average Response Time 
  • First Contact Fix Rate 
  • Truck Roll Avoidance  
  • Missed Calls and After Hours Call Handling 

Education and Experience 

Required: 

  • 3+ years of experience in technical support, field service support, or equipment troubleshooting. 
  • Handson experience supporting electromechanical or automated equipment. 
  • Ability to troubleshoot systems using logical, structured diagnostic approaches. 

Preferred: 

  • Experience supporting capital equipment, automation, or packaging machinery. 
  • Remote technical support background. 
  • Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks. 

Job Requirements 

Required 

  • Strong technical troubleshooting and customer communication skills. 
  • Ability to perform calmly and effectively in highpressure downtime situations. 
  • High attention to detail in documentation and system updates. 
  • Proficiency with Field Service Management platforms and digital workflows. 

Preferred 

  • Experience with telemetry, remote monitoring, or automated reporting tools. 
  • Understanding of service KPIs such as FCFR, MTTR, and SLA compliance. 
  • Crossfunctional collaboration experience with Field Service, Engineering, and Operations teams. 
  • Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce 

 
Competency 

  • Customer Focus 
  • Operational Discipline 
  • Data Accuracy 
  • CrossFunctional Collaboration 
  • Communication Clarity 
  • Problem Solving 
  • Ownership & Accountability

#SYS1

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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

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Benefits

Hours and flexibility

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