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Remote Technical Writing Jobs in Chicago, IL (NOW HIRING)

This remote role is ideally based in the United States, with overlap with US business hours (ET-PT ... Direct experience writing about BigQuery, or other cloud data warehouse and lakehouse platforms

Experience a remote-first culture that empowers you to work with purpose and accountability in a ... To succeed in this role, you must have a solid foundation in UX and technical writing practices and ...

Experience a remote-first culture that empowers you to work with purpose and accountability in a ... To succeed in this role, you must have a solid foundation in UX and technical writing practices and ...

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Biostatistician

Winnetka, IL · Remote

$87K - $111K/yr

Excellent verbal communication, technical writing skills and problem solving ability. * Excellent ... Additional Criteria * 100% Remote Position * Minimal Travel Required * Salary: $87,000 - $111,000

Copywriter

Chicago, IL · Remote

$30 - $35/hr

Remote Start Date: ASAP Duration: Contract, 6 months (approximately 20 hours per week, flexible ... technical writing * Ability to write across channels including email, web, flyers, and events

Write detailed user stories, acceptance criteria, and technical documentation. * Collaborate with ... Full remote work flexibility within the U.S. * Ownership of core product components with room to ...

This is a remote contract role with occasional in-office meetings, ideally located near a BMO ... Experience in sales support, project management, technical writing, marketing, or graphic design.

Technical Artist

Chicago, IL · On-site +1

$130K - $156K/yr

Remote - US and Canada only thatgamecompany designs and develops artistically crafted, broadly ... Writing c++ code would be a plus * Knowing Mel, Python, Lua, C++, is a plus * Understanding of ...

Onsite or Remote Hours: 8:30am-5pm CST Overview: Supports Product Lifecycle Management (PLM ... Familiarity with Product Lifecycle Management (PLM) systems and technical writing. * Experience ...

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Remote Technical Writing information

See Chicago, IL salary details

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How much do remote technical writing jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote technical writing in Chicago, IL is $40.12, according to ZipRecruiter salary data. Most workers in this role earn between $29.71 and $48.56 per hour, depending on experience, location, and employer.

What is remote technical writing?

Remote technical writing involves creating instruction manuals, user guides, FAQs, and other supporting documents for products or services, all while working from a location outside of a traditional office. Remote technical writers communicate complex information clearly and concisely, often collaborating with engineers, developers, and other subject matter experts via digital tools. They need strong writing skills, technical understanding, and the ability to work independently. The remote aspect allows for flexibility in schedule and location, making it a popular choice for writers with technical expertise.

How do remote technical writers typically collaborate with subject matter experts and development teams?

Remote technical writers frequently use a variety of digital collaboration tools to communicate with subject matter experts (SMEs) and development teams. Regular video meetings, chat platforms, and shared documentation spaces like wikis or version control systems help bridge the distance. Proactive communication and clear documentation requests are essential, as writers may not have in-person access to SMEs. Building strong virtual relationships and maintaining organized records of feedback and updates are key strategies for success in a remote environment.

What are the key skills and qualifications needed to thrive as a remote technical writer, and why are they important?

To thrive as a Remote Technical Writer, you need strong writing, editing, and research skills, usually supported by a background in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, Markdown, and content management systems is often required, along with knowledge of version control software. Excellent communication, self-motivation, and time management are crucial soft skills for collaborating with remote teams and meeting deadlines. These abilities ensure that complex information is conveyed clearly and efficiently, supporting user understanding and business goals in a distributed work environment.

What is the difference between Remote Technical Writing vs Remote Content Writing?

AspectRemote Technical WritingRemote Content Writing
Required SkillsTechnical knowledge, clarity, documentation skillsCreativity, SEO, audience engagement
Work EnvironmentTech companies, software firms, engineering teamsMarketing agencies, media outlets, blogs
Common CertificationsTechnical writing certifications, IT backgroundContent marketing, SEO certifications

Remote Technical Writing focuses on creating detailed technical documentation for products and services, often requiring technical expertise. Remote Content Writing involves producing engaging content for marketing, blogs, and websites, emphasizing creativity and SEO. While both roles involve writing skills, they serve different purposes and industries, making them distinct career paths within the remote writing field.

What are the most commonly searched types of Technical Writing jobs in Chicago, IL?

The most popular types of Technical Writing jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Technical Writing jobs?

Cities near Chicago, IL with the most Remote Technical Writing job openings:

Infographic showing various Remote Technical Writing job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $83,443 per year, or $40.1 per hour.

Senior Technical Support Analyst

International Motors, LLC

Lisle, IL • On-site, Remote

$69K - $104K/yr

Full-time

Posted 3 days ago

New


International Motors rating

7.6

Company rating: 7.6 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

249th of 490 rated machine equipment manufacturers


Job description

Position Overview
The Senior Technical Support Analyst provides expert diagnostic and repair support to International & IC Bus dealers, body builders, and other approved customers across one or more technical support lines of business, including Powertrain, Chassis / Electrical / Zero Emissions, and Vehicle Programming. This role supports highly technical product concerns through case files, phone calls, and remote support sessions. The Senior Technical Support Analyst helps technicians resolve issues efficiently, documents recurring problems and trends, partners with internal teams to improve service information and repair guidance, and escalates complex or emerging issues when needed
Responsibilities
  • Provide diagnostic and repair support to International & IC Bus dealers, body builders, and other approved customers for highly technical vehicle and service issues.
  • Respond to support requests through case files, phone calls, email or chat-based communication, and remote diagnostic sessions as needed.
  • Troubleshoot complex mechanical, electrical, electronic, software, programming, or system integration concerns and recommend corrective actions.
  • Document customer interactions, technical findings, repair direction, and recurring issues in the case management system.
  • Escalate complex, high-impact, or unresolved issues to Tier 2 support, Service Engineering, Service Tools, or other internal stakeholders as appropriate.
  • Identify and communicate emerging product trends, failure modes, and process gaps to support product quality
  • improvement and field issue resolution.
  • Provide feedback to publications, training, service tools, and related internal teams to improve diagnostics, repair information, schematics, and technician enablement.
  • Support continuous improvement initiatives that reduce case volume, improve first response quality, improve response time, and enhance the dealer experience.
  • Maintain current technical knowledge through training, hands-on learning, and ongoing product updates.
  • Travel onsite to dealer or company locations for training or support when needed.

Team Scope
  • Powertrain: Supports engine, aftertreatment, driveline, transmission, and related diagnostic and repair concerns.
  • Chassis / Electrical / Zero Emissions: Supports chassis, electrical, brake, body builder, and zero-emissions vehicle systems.
  • Specific product focus may vary based on team assignment, business need, and candidate background.

Minimum Requirements
  • Bachelor's degree and at least 1 year of field service engineering, automotive service or truck service experience

OR
  • Master's degree and no experience

OR
  • At least 3 years of field service engineering, automotive service or truck service experience

Additional Requirements
  • Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills
  • Hands-on experience with Class 4-8 truck, bus, diesel, electrical, electronic, software, or vehicle programming diagnostics.
  • Experience supporting dealer or field service operations, technical case management, contact center operations, or remote technical troubleshooting.
  • Experience with commercial vehicle diagnostic tools, service software, programming tools, or Windows-based technical applications.
  • Experience using case management, CRM, or ticketing systems to document and manage technical support activity.
  • Knowledge of Microsoft Office applications including Outlook, Excel, and PowerPoint.
  • Strong critical thinking, troubleshooting, written communication, and customer service skills.
  • Experience collaborating with engineering, publications, training, service tools, or other cross-functional support teams.
  • Remote support experience using screen sharing, remote diagnostic, or remote desktop tools is a plus.
  • For Powertrain-focused openings, strong diesel and customer service experience is highly preferred.
  • For Chassis / Electrical / Zero Emissions-focused openings, experience with electrical systems, brakes, body builder support, or EV systems is a plus.
  • For Vehicle Programming-focused openings, experience with module programming, service software, Windows administration, remote support tools, and diagnostic applications is a plus.

Work Arrangement and Travel
  • Must be able to travel to Lisle, Illinois and/or Woodridge, Illinois for initial training and periodic business needs.
  • Remote work may be available after initial training, subject to business needs and company policy.
  • Up to 10% travel may be required depending on team assignment and business needs.

Benefits and Compensation
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

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