Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent written and oral communication skills, including strong listening skills * Intermediate ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
Excellent communication (written and oral) and interpersonal skills. We invite you to check out our ... Remote
Revit Technical Instructor
Sioux Center, IA · On-site +1
$70K - $87K/yr
Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
Revit Technical Instructor
Sioux Center, IA · On-site +1
$70K - $87K/yr
Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
... technical writing skills with ability to create clear, accurate, and comprehensive documentation • Experience with documentation tools and version control systems • Experience with lab equipment ...
Quick apply
... technical writing skills with ability to create clear, accurate, and comprehensive documentation • Experience with documentation tools and version control systems • Experience with lab equipment ...
Technical Customer Care Representative I (Entry-Level)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Technical Customer Care Representative I (Entry-Level)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Excellent organizational, written, and oral communication skills * The ability to type swiftly and ...
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Remote Monitoring Specialist
Grimes, IA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Remote Monitoring Specialist
Grimes, IA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Remote Monitoring Specialist
Davenport, IA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Remote Monitoring Specialist
Davenport, IA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Remote Monitoring Specialist
Cedar Rapids, IA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Remote Monitoring Specialist
Cedar Rapids, IA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Ability to write simple correspondence. * Ability to effectively present information in one-on-one ...
Remote Summary: We are looking for a highly capable Senior Construction Technical Claims Specialist ... Creating and writing own coverage letters. * Investigating claims promptly and thoroughly ...
Remote Summary: We are looking for a highly capable Senior Construction Technical Claims Specialist ... Creating and writing own coverage letters. * Investigating claims promptly and thoroughly ...
Computer Equipment Provided * 100% REMOTE - Work-at-Home, including training * Great Work/Life ... Excellent English written and verbal communication skills * Courteous and friendly with high level ...
Computer Equipment Provided * 100% REMOTE - Work-at-Home, including training * Great Work/Life ... Excellent English written and verbal communication skills * Courteous and friendly with high level ...
In-Officeor Remote Summary: We are looking for a highly capable Senior Construction Technical ... Responsible for telephone calls and written correspondence to/from various parties (insured ...
In-Officeor Remote Summary: We are looking for a highly capable Senior Construction Technical ... Responsible for telephone calls and written correspondence to/from various parties (insured ...
In-Officeor Remote Summary: We are looking for a highly capable Senior Construction Technical ... Responsible for telephone calls and written correspondence to/from various parties (insured ...
New
In-Officeor Remote Summary: We are looking for a highly capable Senior Construction Technical ... Responsible for telephone calls and written correspondence to/from various parties (insured ...
New
Remote Technical Writing information
What is the difference between Remote Technical Writing vs Remote Content Writing?
| Aspect | Remote Technical Writing | Remote Content Writing |
|---|---|---|
| Required Skills | Technical knowledge, clarity, documentation skills | Creativity, SEO, audience engagement |
| Work Environment | Tech companies, software firms, engineering teams | Marketing agencies, media outlets, blogs |
| Common Certifications | Technical writing certifications, IT background | Content marketing, SEO certifications |
Remote Technical Writing focuses on creating detailed technical documentation for products and services, often requiring technical expertise. Remote Content Writing involves producing engaging content for marketing, blogs, and websites, emphasizing creativity and SEO. While both roles involve writing skills, they serve different purposes and industries, making them distinct career paths within the remote writing field.
What are the key skills and qualifications needed to thrive as a Remote Technical Writer, and why are they important?
To thrive as a Remote Technical Writer, you need strong writing, editing, and research skills, usually supported by a background in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, Markdown, and content management systems is often required, along with knowledge of version control software. Excellent communication, self-motivation, and time management are crucial soft skills for collaborating with remote teams and meeting deadlines. These abilities ensure that complex information is conveyed clearly and efficiently, supporting user understanding and business goals in a distributed work environment.
What is remote technical writing?
Remote technical writing involves creating instruction manuals, user guides, FAQs, and other supporting documents for products or services, all while working from a location outside of a traditional office. Remote technical writers communicate complex information clearly and concisely, often collaborating with engineers, developers, and other subject matter experts via digital tools. They need strong writing skills, technical understanding, and the ability to work independently. The remote aspect allows for flexibility in schedule and location, making it a popular choice for writers with technical expertise.
How do remote technical writers typically collaborate with subject matter experts and development teams?
Remote technical writers frequently use a variety of digital collaboration tools to communicate with subject matter experts (SMEs) and development teams. Regular video meetings, chat platforms, and shared documentation spaces like wikis or version control systems help bridge the distance. Proactive communication and clear documentation requests are essential, as writers may not have in-person access to SMEs. Building strong virtual relationships and maintaining organized records of feedback and updates are key strategies for success in a remote environment.
What are the most commonly searched types of Technical Writing jobs in Iowa? The most popular types of Technical Writing jobs in Iowa are:
What are popular job titles related to Remote Technical Writing jobs in Iowa? For Remote Technical Writing jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Technical Writing jobs in Iowa look for? The top searched job categories for Remote Technical Writing jobs in Iowa are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
200th of 204 rated it services
Job description
Job Responsibilities:
- Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988