ZipRecruiter

Log In

2

Remote Technical Support Jobs in Austin, TX (NOW HIRING)

WME Express

Autonomous Vehicle Remote Operator

Austin, TX · On-site +1

$24 - $25/hr

Vehicle Remote Operator Location: Austin, TX ( Onsite ) Pay: $24.00-$25.00 per hour Job Type ... If you have experience in dispatch, technical support, fleet operations, systems monitoring, or a ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Webberville, TX · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

Rechat Inc

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to ... support. You'll work closely with customers, internal engineering teams, and cross-functional ...

YO AI Labs

AI Technical Trainer - Remote

Austin, TX · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

Fyxer

Product Support Specialist

Austin, TX · Remote

$75K - $85K/yr

Diagnose and troubleshoot complex technical issues, escalating to Product Engineering only when ... This will be a fully remote role to begin with as we build out our Austin presence. Hence, you must ...

YO AI Labs

AI Consulting Expert - Remote

Austin, TX · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Loxo

Technical Advisor

Austin, TX · Remote

$115K - $115K/yr

At Loxo, we believe that world-class software is only as good as the support behind it. We are ... Remote-First: 100% remote-based workforce. * Flexibility: Unlimited vacation and PTO. * Growth: A ...

Danaher

Support Scientist I - AKTA

Austin, TX · On-site +1

$70K - $85K/yr

The Support Scientist I for Cytiva is responsible for providing superior scientific support to ... be a remote role. What you will do: * Provide pre- and post-sale technical assistance ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Austin, TX

Remote Technical Support information

See Austin, TX salary details

$14

$25

$44

How much do remote technical support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote technical support in Austin, TX is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Austin, TX?

The most popular types of Technical Support jobs in Austin, TX are:

What are popular job titles related to Remote Technical Support jobs in Austin, TX?

For Remote Technical Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Austin, TX look for?

The top searched job categories for Remote Technical Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Technical Support jobs?

Cities near Austin, TX with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

Autonomous Vehicle Remote Operator

WME Express

Austin, TX • On-site, Remote

$24 - $25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Vehicle Remote Operator
Location: Austin, TX ( Onsite )
Pay: $24.00-$25.00 per hour
Job Type: Full-Time
Call 269-408-6738 7 AM to & PM daily for quick response
Join the Future of Autonomous Vehicles!
We're hiring Remote Assistance Operators to help monitor and support autonomous (self-driving) vehicles in real time. If you have experience in dispatch, technical support, fleet operations, systems monitoring, or a fast-paced operations environment, we'd love to hear from you.
This is a great opportunity to join a rapidly growing autonomous vehicle company and work with cutting-edge technology.
What You'll Do
  • Monitor autonomous vehicles using live camera feeds
  • Respond to vehicle issues using remote system tools
  • Document events and interventions in Google Sheets and Notion
  • Review completed trips and report unusual events
  • Track operational performance and metrics
  • Communicate important updates during shift handoffs
  • Participate in Root Cause Analysis (RCA) discussions
Qualifications
  • At least 1 year of experience in dispatch, technical support, fleet operations, teleoperations, systems monitoring, or a similar role
  • Experience troubleshooting technical issues
  • Comfortable monitoring multiple live camera feeds
  • Experience using Jira, YouTrack, or similar ticketing systems
  • Basic understanding of U.S. traffic laws
  • Clean driving record
  • Strong communication, organization, and attention to detail
Preferred Qualifications
  • Experience with autonomous vehicles, robotics, or transportation technology
  • IT, automotive, EV, avionics, military UAV, or network operations background
  • Experience with Root Cause Analysis (RCA)
  • Previous Remote Assistance, TeleOps, or video gaming experience is a plus
Why Join Us?
  • Competitive pay: $24-$25 per hour
  • Full-time schedule
  • Work with cutting-edge autonomous vehicle technology
  • Gain valuable experience in the rapidly growing self-driving vehicle industry
  • Opportunity to work with an innovative and expanding team

Apply today to be part of the future of transportation!

Apply