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Remote Technical Support Jobs in Illinois (NOW HIRING)

KEYENCE

Field Application Engineer '27

Chicago, IL · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Motorola

Location Services Support Technician

Virginia, IL · Remote

$75K - $95K/yr

Provides technical support to field engineers, technicians, and product support personnel who are ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Cayenta

(Remote) Support Analyst

Virginia, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Support Analyst

Tennessee, IL · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

YO AI Labs

AI Technical Trainer - Remote

Chicago, IL · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

YO AI Labs

AI Consulting Expert - Remote

Chicago, IL · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Carefeed

Support Engineer

Chicago, IL · Remote

You must be able to convey complex technical concepts clearly, both verbally and in writing, to ... You will regularly need to collate information from SQL databases, remote server logs and client ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

You must be able to convey complex technical concepts clearly, both verbally and in writing, to ... You will regularly need to collate information from SQL databases, remote server logs and client ...

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Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Illinois

Remote Technical Support information

See Illinois salary details

$13

$25

$43

How much do remote technical support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote technical support in Illinois is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.50 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Illinois?

The most popular types of Technical Support jobs in Illinois are:

What are popular job titles related to Remote Technical Support jobs in Illinois?

For Remote Technical Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Illinois look for?

The top searched job categories for Remote Technical Support jobs in Illinois are:

What cities in Illinois are hiring for Remote Technical Support jobs?

Cities in Illinois with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 38% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,501 per year, or $25.2 per hour.

Technical Operations Analyst with Python - Work From Home

Next Step Systems

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Life

Re-posted 26 days ago

Job description

Technical Operations Analyst with Python - Work From Home
We are currently looking for a Technical Operations Analyst for a great opportunity. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Remote.
Technical Operations Analyst Responsibilities:
- Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment.
- Develop automation tools to streamline operational processes, reducing overhead and enhancing efficiency.
- Triage, prioritize and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications.
- Work with development to improve the operational stability and functionality of existing and new trading systems.
- Coordinate, plan, and execute firm-wide changes within a global change management framework.
- Understand and account for the needs of all stakeholders.
- On call coverage in a team rotation.
- Support other key initiatives as the business dictates.
Technical Operations Analyst Qualifications:
- Need a bachelor's or associate degree, preferably in a technical area such as computer science or engineering.
- Exceptional communication and collaboration skills.
- Extremely proficient in Python development, including aspects of application requirements, design, implementation and deployment.
- A self-motivated personality with a passion for solving complex problems.
- Proficient in Linux.
- Strong organizational skills, ability to effectively plan and prioritize.
- Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, multicast and related protocols.
- Can demonstrate a high level of initiative and the ability to quickly build trust with trading and technology.
Technical Operations Analyst Preferred Qualifications:
- Experience supporting electronic trading systems.
- Prior experience with Grafana or other data visualization tools.
- Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
- Experience with Active Directory, Windows Server and Windows 11.
- Understanding of cybersecurity principles and best practices in operational environments.
Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, employee assistance program, etc.
Keywords: Chicago IL Jobs, Technical Operations Analyst, Python, Linux, DNS, HTTP, TCP/IP, UDP, Multicasting, Grafana, Atlassian, Confluence, Jira, Bitbucket, Windows Server, Active Directory, Trading, Financial, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Operations Analysts for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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