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Remote Technical Support Manager Jobs in Iowa (NOW HIRING)

Strata Information Group

Project Manager

Des Moines, IA · Remote

$90K - $115K/yr

... supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, ... At SIG, you'll be part of a dynamic remote organization, collaborating with clients across the ...

Genpact

Sr. Associate - Customer Care - Voice 5B

Guss, IA · Remote

$14.50 - $20/hr

Participate in centralized or site-level management meetings as required.Support process ... Technical Support Language English Language Proficiency - Upper Intermediate - B2 Additional Job ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Iowa

Remote Technical Support Manager information

See Iowa salary details

$27.7K

$80.7K

$138.5K

How much do remote technical support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote technical support manager in Iowa is $80,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,100.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Iowa?

For Remote Technical Support Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Iowa look for?

The top searched job categories for Remote Technical Support Manager jobs in Iowa are:

What cities in Iowa are hiring for Remote Technical Support Manager jobs?

Cities in Iowa with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Iowa as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $80,695 per year, or $38.8 per hour.

OEM Account Manager - Mobile Fluid Power

SunSource

Ames, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

SunSource rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

204th of 365 rated logistics

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Repair. www.sun-source.com
SunSource Mobile Technology Services is one of North America's leading providers of mobile fluid power, hydraulic, and motion control solutions. We partner with OEMs and industrial customers to deliver engineered hydraulic systems, value-added assemblies, inventory management programs, repair services, and technical expertise that keep equipment operating at peak performance.
We're looking for an experienced OEM Account Manager - Mobile Fluid Power to manage existing Key OEM customers in Iowa. This role is ideal for a consultative sales professional with direct experience selling mobile hydraulic components, fluid power systems, and engineered solutions to OEM manufacturers. If you enjoy solving complex customer challenges, building long-term partnerships, and growing a high-potential territory, we'd like to hear from you.
Essential Functions
  • Develop and execute a strategic territory sales plan to grow existing OEM accounts while identifying and securing new business opportunities.
  • Prospect, qualify, and develop new customers through networking, referrals, cold calling, customer visits, and technical sales presentations.
  • Utilize your mobile fluid power and hydraulic application expertise to recommend engineered solutions that improve customer performance, productivity, and reliability.
  • Build trusted relationships with OEM engineering, operations, purchasing, and leadership teams to become their preferred fluid power partner.
  • Collaborate with experienced customer service, engineering, and technical support teams to deliver outstanding customer solutions and exceed sales objectives.
  • Effectively manage your territory using CRM, Microsoft Outlook, Excel, and other sales tools to prioritize opportunities, track activity, and forecast business.
  • Stay current on mobile hydraulic technologies, products, and market trends to identify new opportunities and provide value-added recommendations.

Experience, Education, & Skills
  • Two- or four-year technical degree preferred, with emphasis in Engineering, Fluid Power, Hydraulics, Industrial Technology, or a related field; equivalent experience will also be considered.
  • Minimum of 2 years of outside sales experience selling mobile fluid power or hydraulic components, systems, or solutions to OEM manufacturers.
  • Demonstrated knowledge of mobile hydraulic systems, including products such as pumps, motors, valves, cylinders, hose & fittings, filtration, manifolds, or related fluid power components.
  • Experience providing product application support, troubleshooting, and engineered hydraulic solutions.
  • Value-added industrial distribution or engineered solutions sales experience preferred.
  • Fluid Power Certification is a plus.
  • Proven ability to develop lasting customer relationships and consistently grow sales.
  • Strong communication, presentation, negotiation, and problem-solving skills.
  • Proficiency with Microsoft Office applications and CRM software.
  • Valid driver's license required.
  • Willingness to travel overnight as needed within the assigned territory.

We Offer
  • Industry competitive compensation plan (Base/Commission)
  • Medical / Dental / Vision / 401K
  • Paid vacation and holidays
  • Tuition reimbursement and ongoing development opportunities
  • Mileage Reimbursement
  • The opportunity to work alongside one of North America's most experienced teams in mobile fluid power and hydraulic solutions.
  • A collaborative, team-oriented culture that supports career growth, continuous learning, and long-term success.

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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