Remote Technical Support Manager Jobs in Iowa (NOW HIRING)

Date Posted:

2026-05-14

Country:

United States of America

Location:

US-IA-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

Global Trade Relationship Manager (Remote)

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Role Overview:

• Global Trade (GT) requirements exist to ensure compliance with all applicable laws and regulations pertaining to economic sanctions and the export and import of products, services and technical data. 
• The Avionics Global Trade Relationship Manager (GTRM) is responsible for proactively working with the business value stream leaders/teams to provide strategic Global Trade (GT) guidance in support of business objectives/programs while maintaining compliance with all applicable GT regulations and company policies and procedures.  This position will partner closely with Avionics senior leaders and value stream team members to understand program objectives, provide guidance regarding GT regulations, establish an authorization/technology transfer plan, and ensure plan execution to allow business requirements to be realized.  Direct interface with U.S. and International customers and the ability to communicate effectively, collaborate, and drive results to meet commitments is required. 
• As a Global Trade Relationship Manager, you will be responsible for all aspects of the Collins Global Trade Program (training, policies, processes, implementation, execution & metrics); using digital technology and physical safeguards to manage transfers compliantly and efficiently; ensuring compliant transfers of physical goods and intangible items; sanctions and embargo compliance and addressing regulatory and policy violations to prevent recurrence and drive continuous improvement.
• This role also includes responsibilities for leading and managing projects related to authorizations and global trade, both at the Avionics and Collins level.

What You Will Do:

• Analyze business needs with respect to Global Trade requirements and develop compliant solutions across all phases of the business lifecycle
• Serve as the Global Trade liaison to assigned business segment(s) and leaders
• Support the development and execution of business strategic initiatives
• Working under/within the following U.S. Regulations; Export Administration Regulation (EAR), International Traffic in Arms Regulation (ITAR) and HTS
• Deployment of the Collins and Avionics Global Trade policies and procedures
• Support the development of the Global Trade focal network
• Support licensing and authorizations activities for assigned business segments
• Support Regulatory Compliance investigations
• Support development and delivery of formal and informal Global Trade training and communications
• Review of transactions under Collins Sanctions policy

Qualifications You Must Have:

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience 
• Strong working knowledge of the U.S. GT regulations including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR)
• International and Domestic Travel 10% required

Qualifications We Prefer:

• Basic understanding of US. Customs regulations
• Project or program management experience
• Aerospace technical experience
• Experience with EMEA regional and national regulations
• Strong verbal and written communication skills at all levels of the organization
• Demonstrated interpersonal/soft skills in a dynamic, global, fast-paced environment
• Experience with business process improvement and implementing change in a dynamic environment
• Have the ability to manage competing priorities, and meet multiple goals, plans and milestones
• Strong IT experience including Microsoft Office (Word, Excel, Outlook)
• Experience with interpreting, managing, and implementing regulations, policies and procedures
• Experience working in a global, matrixed organization preferred

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.

What We Offer:

Some of our competitive benefits package includes:   

• Medical, dental, and vision insurance  
• Three weeks of vacation for newly hired employees  
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  
• Tuition reimbursement program 
• Student Loan Repayment Program  
• Life insurance and disability coverage  
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 
• Birth, adoption, parental leave benefits 
• Ovia Health, fertility, and family planning  
• Adoption Assistance           
• Autism Benefit  
• Employee Assistance Plan, including up to 10 free counseling sessions  
• Healthy You Incentives, wellness rewards program 
• Doctor on Demand, virtual doctor visits  
• Bright Horizons, child and elder care services 
• Teladoc Medical Experts, second opinion program  
• Eligible for relocation assistance
• And more!  

Learn More & Apply Now!

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role. 

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.   

Apply now and be part of the team that’s redefining aerospace, every day.   

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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