E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Insurance Service Associate - Remote
Nevada, IA · Remote
$13.50 - $18.75/hr
Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ... Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most ...
Insurance Service Associate - Remote
Nevada, IA · Remote
$13.50 - $18.75/hr
Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ... Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most ...
Remote Support Representative
Davenport, IA · Remote
$16.25 - $20.75/hr
We are seeking a professional and customer-focused Remote Support Representative to assist ... Respond to customer inquiries via phone, email, chat, and online platforms * Assist customers with ...
Remote Support Representative
Davenport, IA · Remote
$16.25 - $20.75/hr
We are seeking a professional and customer-focused Remote Support Representative to assist ... Respond to customer inquiries via phone, email, chat, and online platforms * Assist customers with ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
... remote, flexible role that provides significant financial growth opportunities. Key ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
Remote Flexible Chat Support information
What are popular job titles related to Remote Flexible Chat Support jobs in Iowa?
For Remote Flexible Chat Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Flexible Chat Support jobs in Iowa look for?
The top searched job categories for Remote Flexible Chat Support jobs in Iowa are:
- Temporary Remote Ready Refresh
- Temporary Remote Pension Plan
- Remote No Experience High School Diploma
- No Experience No Degree Remote
- Work From Home Italian Customer Service
- Entry Level Remote Customer Support Representative
- No Experience Remote Test Scoring
- Remote Jack Of All Trades
- Remote Customer Support Representative
- Remote Ryzen
What cities in Iowa are hiring for Remote Flexible Chat Support jobs?
Cities in Iowa with the most Remote Flexible Chat Support job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Aureon rating
3.4
Based on 7 frontline employees who took The Breakroom Quiz
225th of 225 rated it services
Job description
Job Responsibilities:
What can Aureon offer you?
Required Education:
Required Skills:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988