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Remote Technical Support Manager Jobs in Delaware

NOCD

Licensed Mental Health Therapist

Dover, DE · On-site +1

Today, NOCD manages the largest community of OCD patients in the world. We're financially supported ... Administrative and technical support - you focus on the members, NOCD's team will focus on the rest

Nocd

Licensed Mental Health Therapist

Dover, DE · Remote

Today, NOCD manages the largest community of OCD patients in the world. We're financially supported ... Administrative and technical support - you focus on the members, NOCD's team will focus on the rest

Novoco

Tax Manager

Dover, DE · On-site +1

$110K - $145K/yr

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

Novoco

Audit/Tax Manager

Dover, DE · On-site +1

$103K - $136K/yr

... and supported, we invite you to explore this exciting opportunity with us. Position Summary ... Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · Remote

Utilize technical documentation to investigate and resolve problems * Actively look for ways to ... Able to thrive in a remote working environment including work time, communication both internally ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · On-site +1

Utilize technical documentation to investigate and resolve problems * Actively look for ways to ... Able to thrive in a remote working environment including work time, communication both internally ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Delaware

Remote Technical Support Manager information

See Delaware salary details

$29.5K

$86K

$147.6K

How much do remote technical support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote technical support manager in Delaware is $85,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Delaware?

For Remote Technical Support Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Delaware look for?

The top searched job categories for Remote Technical Support Manager jobs in Delaware are:

What cities in Delaware are hiring for Remote Technical Support Manager jobs?

Cities in Delaware with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you

Licensed Mental Health Therapist

Dover, DE • On-site, Remote

NOCD
Hospitals • 51 - 200 employees
Learn more about NOCDexternal

Full-time

Re-posted 28 days ago

Job description

Company Description
NOCD is an award-winning digital health company focused on identifying people with obsessive-compulsive disorder (OCD) and managing them using evidence-based treatment. Although OCD affects over 181 million people globally, is ranked by the W.H.O. as a top 10 most disabling condition, and costs 3X more to treat than depression, over 90% of the OCD population isn't able to access effective care due to stigma and misdiagnosis. As a result, OCD patients often go untreated and suffer in silence, which is why it's nicknamed "the secret illness."
NOCD is solving this global problem by identifying OCD patients online and managing them using our evidence-based OCD treatment platform. Inside NOCD, members can access a licensed mental health professional with specialty training in OCD who can offer online diagnostic interviews, video-based teletherapy sessions, and message-based support. In between each session, members can access moderated support communities and tech-enabled therapeutic tools to ensure they have constant support whenever their provider isn't around. In an integrated model using our app, researchers at Columbia Medical Center found it to be effective in reducing symptoms of OCD.
Today, NOCD manages the largest community of OCD patients in the world. We're financially supported by 7wire Ventures, a leading healthcare-focused venture capital firm in the United States. We're changing the world and need other like-minded individuals to accelerate and expand our efforts.
Job Description
As a NOCD Professional, you will help people with OCD learn how to feel better. Members will enroll with our therapy service via our intake team where they'll be assigned a practitioner.
Practitioners will assist members through the process of:
  • Diagnosis: clinical interview via video session to determine diagnostic impressions and treatment recommendations
  • Therapy: research-backed program that includes live video sessions and app messaging followed by as needed check-ins.

Practitioners will use valuable previous clinical experience, good judgment, and our clinical guidelines to discern when to refer members to external resources. Practitioners will collaborate with our network of psychiatrists and therapists to help develop and reinforce treatment decisions as appropriate.
Our practitioners are supported through: ongoing consultation with other team members; specialized clinical training with experienced OCD providers; information on the latest research advancements in the field; technical support and clinical protocols; process groups to support practitioner resilience; 1:1 mentorship to discuss complex cases; and an open, receptive environment to provide feedback.
Apply directly on our website HERE
Qualifications
  • A Independently Licensed Mental Health Professional (LMFT, LCSW, LPCC, LP)
  • Masters degree or higher from an accredited university in the behavioral and mental health field (e.g., social work, counseling, psychology)
  • Full and unrestricted license in good standing to practice in your state
  • At least 6 months of relevant experience with evidence-based therapies (e.g., ERP, CBT, ACT)
  • Knowledge and experience with treating OCD with ERP and/or ACT is preferable but not required
  • Organized, quick and enthusiastic learner, excellent communicator, receptive to feedback, good with time management
  • Comfortable and efficient with using technology to communicate
  • Have a confidential, private location to work remotely from with reliable internet access
  • Ambitious and ready to keep up with a competitive, goal-driven, start-up environment

Additional Information
  • Ability to work remotely
  • Competitive Compensation
  • Administrative and technical support - you focus on the members, NOCD's team will focus on the rest
  • Access to NOCD Professional Development Trainings
  • A fun, supportive, encouraging environment where each other's successes are celebrated

NOCD is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, ethnicity, national origin, religion, disability, sex, gender identity or sexual orientation, or any other protected status in accordance with applicable law
NOCD logo

About NOCD

Sourced by ZipRecruiter

NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the gold standard" in OCD treatment. At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We're changing the world and need other like-minded individuals to accelerate and expand our efforts.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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