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Remote Technical Support Contractor Jobs in Colorado

Averna

Technical Project Manager

Denver, CO · Remote

Provide guidance and support to technical and non-technical stakeholders throughout project ... Remote work model #LI-REMOTE * Competitive benefits package and competitive total compensation * An ...

Averna

Technical Project Manager

Denver, CO · On-site +1

Provide guidance and support to technical and non-technical stakeholders throughout project ... Remote work model #LI-REMOTE * Competitive benefits package and competitive total compensation * An ...

Averna

Technical Project Manager

Denver, CO · Remote

Provide guidance and support to technical and non-technical stakeholders throughout project ... Remote work model #LI-REMOTE * Competitive benefits package and competitive total compensation * An ...

Booz Allen Hamilton, Inc.

Technical Editor, Mid

Aurora, CO · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0247075 Location: Aurora,CO,US Share job via: Share Technical Editor ... To support engagement and effective communication, employees working virtually are generally ...

TEEMA Group

Sales Specialist - Power Protection

Denver, CO · On-site +1

$130K - $150K/yr

... technical support role. The successful candidate will be comfortable selling, negotiating ... Remote position * Medical, dental, and vision insurance -- coverage begins day one, with the ...

New

Vertafore

Technical Consultant II

Denver, CO · Remote

$75,000 - $95,000 + PS Bonus $75,000 - $95,000 / year #LI-Remote The insurance industry runs on ... Working collaboratively across departments such as Customer Support, Account Management ...

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Remote Technical Support Contractor information

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are popular job titles related to Remote Technical Support Contractor jobs in Colorado?

For Remote Technical Support Contractor jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Contractor jobs in Colorado look for?

The top searched job categories for Remote Technical Support Contractor jobs in Colorado are:

What cities in Colorado are hiring for Remote Technical Support Contractor jobs?

Cities in Colorado with the most Remote Technical Support Contractor job openings:

Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

COMSAT Technical Instructor

Apogee Engineering, LLC

Colorado Springs, CO • On-site, Remote

$110K - $120K/yr

Full-time

Posted 13 days ago

Job description

Overview

Apogee is actively seeking a COMSAT Technical Instructor to support USSPACECOM.

The Technical Instructor conducts training classes on the Satellite Configuration Control Equipment subsystems for the Defense Satellite Communications System (DSCS) and Wideband Global Satellite (WGS) satellite constellations.

This is a full-time located in Colorado Springs, CO with up to 60% travel required.

This position requires domestic and international travel.

*Contingent upon CONTRACT AWARD*

Responsibilities

Position Summary:

The Technical Instructor travels to each site as required to conduct the requested training as directed by the Training Manager. Course durations vary but can require travel for a period of 1 to 5 weeks per training course. Upon completion of the course, the Technical Instructor collects course critiques, issues training certificates, and delivers course training results.

The Technical Instructor also updates course materials for each new hardware or software version release for control systems and ancillary equipment by the OEM or the Government (typically once a year). The Technical Instructor integrates any New Equipment Training (NET) packages into the appropriate block of instruction as fielding occurs. The Technical Instructor is responsible for updating the course catalog for the Wideband SATCOM Operational Management System (WSOMS) suite of courses.

Although this position is based out of a facility in Colorado Springs, CO, remote work may be allowed if first approved by the Program Manager.

Job Duties and Responsibilities:

  • Updates and maintains the training catalog with the latest information
  • Travels to the WSOCs, the Regional Satellite Support Centers (RSSC), the Defence Network Operations Centre (DNOC), 53 Space Operations Squadron (53 SOPS), and Remote Monitoring and Control Equipment stations (RMCE) to conduct course catalog training
  • Integrates any New Equipment Training (NET) packages into the appropriate block of instruction as fielding occurs
  • Collect course critiques, issue training certificates, and deliver course training results
Qualifications

Minimum Experience:

Citizenship: Must be a US citizen with a valid US Passport (or ability to obtain)Clearance: A minimum of a TS with ability to obtain SCI required at time of application Education: HS Diploma with 8 years relevant experience

  • OR, Bachelor's degree plus a minimum of four (4) years of prior relevant experience
  • OR, two (2) years post-Secondary/associate degree plus a minimum of eight (8) years of prior related experience

Additional Experience:

  • Minimum of five (5) years of related SATCOM and instructional experience in a military environment
  • Proven experience in SATCOM operations and maintenance
  • Excellent technical skills to understand and translate information into presentable instructional material

Preferred Experience:

  • Instructor Qualified
  • Certified in "Train the Trainer" or similar 

Additional InformationLocation: Colorado Springs based

  • Travel (up to 60%) to CONUS and OCONUS sites

On-site/Hybrid/Remote: Onsite

Pay RangeUSD $110,000.00 - USD $120,000.00 /Yr.Employment Type: OTHER

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