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Remote Technical Support Contractor Jobs in Colorado

Stellar Solutions Inc

Technical Baseline Manager

Aurora, CO · On-site +1

$125K - $150K/yr

Support design reviews, technical evaluations, and requirements verification. * Coordinate and ... Space remote sensing systems (for example, SBIRS, Next Gen OPIR, FORGE, WSF-M, EWS). * MBSE; Jira ...

ITW Avery Weigh-Tronix

Dillon Product Manager

CO · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

VeilSun, Inc.

Quickbase Technical Lead

Denver, CO · On-site +1

$110K - $140K/yr

Remote - Applicants must be authorized to work in the United States without sponsorship. This ... Comfortable working independently while supporting team collaboration * Curious and proactive in ...

ESG - USA

GIS Tech I

Lakewood, CO · On-site +1

... remote team members based in Colorado and other locations. You will collaborate closely with ... Support customer technical inquiries related to data content, formats, and software usage

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Remote Technical Support Contractor information

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.
What are popular job titles related to Remote Technical Support Contractor jobs in Colorado? For Remote Technical Support Contractor jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Contractor jobs in Colorado look for? The top searched job categories for Remote Technical Support Contractor jobs in Colorado are:
Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Baseline Manager

Stellar Solutions Inc

Aurora, CO • On-site, Remote

$125K - $150K/yr

Full-time

Retirement

Re-posted 13 days ago

Job description

Stellar Solutions, a nationally recognized “Great Place To Work,” delivers engineering solutions across commercial space and national security missions—from innovative new entrants to established space systems organizations.
We bring talented, energetic, and immediately productive professionals to meet critical customer needs in systems engineering and integration, mission operations, program management, and strategic planning—helping teams deliver resilient capability to the mission with speed, quality, and focus.

Stellar Solutions is seeking a Technical Baseline Manager to develop, integrate, and manage technical requirements and interface artifacts (TRDs, ICDs, MBSE products), support major reviews, and ensure disciplined baseline control across large stakeholder groups.


You will advise program leadership on system and segment design and test issues, coordinate technical changes through review boards, and maintain disciplined requirements and interface management across lifecycle phases.
Key responsibilities include:

  • Develop, integrate, and manage TRDs, ICDs, and MBSE products.

  • Provide technical advice to inform decisions.

  • Support design reviews, technical evaluations, and requirements verification.

  • Coordinate and present technical changes through review boards.

  • Analyze problems, develop reports, and recommend solutions; partner to implement approved changes.

  • Maintain disciplined requirements and interface management across teams and phases.

Required Qualifications

  • 4 or more years on large-scale SE&I or development programs.

  • 2 or more years leading development or management of specifications, ICDs, CONOPS, architectures, and integration and test plans.

  • Experience leading requirements and interface management for a major program.

  • Experience coordinating and presenting technical changes via review boards.

  • Knowledge of IEEE 15288.1 and 15288.2; proficiency with Microsoft Office; Bachelor’s degree in Engineering, Mathematics, Physics, or Computer Science.

Desired Qualifications

  • Space remote sensing systems (for example, SBIRS, Next Gen OPIR, FORGE, WSF-M, EWS).

  • MBSE; Jira and Confluence; SysML, Cameo, or DOORS NG.

  • DoD 5000.01 and 5000.02; Master’s degree; INCOSE.

Clearance & Additional Requirements

  • U.S. Citizen

  • Secret Clearance

  • On-site expectation: Aurora, CO

Compensation:

The typical annual salary range for this position is approximately, USD $125,000 - $150,000. Individual pay is determined by many factors including work location, job-related skills, experience, and relevant education or training. In addition to salary, this position is also eligible for a discretionary annual performance bonus, profit sharing / retirement plan and other benefits (all in addition to annual base salary).


Deliverables could be in the format of a report, software file, briefing, spreadsheet, or other document as directed by the Government, using government approved and/or mandated systems/software and processes governed by guidance/instructions/policy or direction. The nature of this work will, at times, require quick responses to stringent deadlines and always in a high quality, professional manner.

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