The analyst partners with business and technology leaders to bring an outside-in perspective and ... Translate complex intelligence into clear narratives that support decision-making. * Incorporate ...
New
The analyst partners with business and technology leaders to bring an outside-in perspective and ... Translate complex intelligence into clear narratives that support decision-making. * Incorporate ...
New
The analyst partners with business and technology leaders to bring an outside-in perspective and ... Translate complex intelligence into clear narratives that support decision-making. * Incorporate ...
New
The analyst partners with business and technology leaders to bring an outside-in perspective and ... Translate complex intelligence into clear narratives that support decision-making. * Incorporate ...
New
This role supports the development, maintenance, and application of Hanover's Economic Capital ... Strong analytical and communication skills are essential, as findings and recommendations will be ...
New
This role supports the development, maintenance, and application of Hanover's Economic Capital ... Strong analytical and communication skills are essential, as findings and recommendations will be ...
New
Cheminformatics Specialist - Remote
Worcester, MA · Remote
$80 - $110/hr
Analyze and interpret small-molecule and drug discovery datasets using advanced computational ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...
Cheminformatics Specialist - Remote
Worcester, MA · Remote
$80 - $110/hr
Analyze and interpret small-molecule and drug discovery datasets using advanced computational ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...
... Analyst in our Worcester, MA location or remote work location. This is a full-time, exempt role ... Bachelor's degree or higher in a relevant technical field (math, finance, actuarial science, or ...
New
... Analyst in our Worcester, MA location or remote work location. This is a full-time, exempt role ... Bachelor's degree or higher in a relevant technical field (math, finance, actuarial science, or ...
New
Senior Information Security Engineer (REMOTE)
Worcester, MA · On-site +1
$106K - $144K/yr
... technical expertise. Strategic Alignment & Continuous Improvement * Evaluate emerging threats and ... Ability to analyze security events, identify patterns, and support incident response. * Strong ...
Senior Information Security Engineer (REMOTE)
Worcester, MA · On-site +1
$106K - $144K/yr
... technical expertise. Strategic Alignment & Continuous Improvement * Evaluate emerging threats and ... Ability to analyze security events, identify patterns, and support incident response. * Strong ...
Senior Information Security Engineer (REMOTE)
Worcester, MA · On-site +1
$106K - $144K/yr
... technical expertise. Strategic Alignment & Continuous Improvement * Evaluate emerging threats and ... Ability to analyze security events, identify patterns, and support incident response. * Strong ...
Senior Information Security Engineer (REMOTE)
Worcester, MA · On-site +1
$106K - $144K/yr
... technical expertise. Strategic Alignment & Continuous Improvement * Evaluate emerging threats and ... Ability to analyze security events, identify patterns, and support incident response. * Strong ...
Senior Information Security Engineer (REMOTE)
Worcester, MA · On-site +1
$111K - $139K/yr
... technical expertise. Strategic Alignment & Continuous Improvement * Evaluate emerging threats and ... Ability to analyze security events, identify patterns, and support incident response. * Strong ...
Senior Information Security Engineer (REMOTE)
Worcester, MA · On-site +1
$111K - $139K/yr
... technical expertise. Strategic Alignment & Continuous Improvement * Evaluate emerging threats and ... Ability to analyze security events, identify patterns, and support incident response. * Strong ...
Computational Physics Specialist - Remote
Worcester, MA · Remote
$80 - $140/hr
... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ... support if needed. * Demonstrated excellence in written technical communication, with a track ...
Computational Physics Specialist - Remote
Worcester, MA · Remote
$80 - $140/hr
... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ... support if needed. * Demonstrated excellence in written technical communication, with a track ...
Physics Modeling Expert - Remote
Worcester, MA · Remote
$80 - $140/hr
... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ... support if needed. * Demonstrated excellence in written technical communication, with a track ...
Physics Modeling Expert - Remote
Worcester, MA · Remote
$80 - $140/hr
... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ... support if needed. * Demonstrated excellence in written technical communication, with a track ...
Remote Diagnostic Radiologist
Worcester, MA · Remote
$319K - $399K/yr
Provide timely, accurate reads in support of emergency and trauma services. * Collaborate with a team of remote radiologists using shared worklists. * Maintain expected productivity targets while ...
Remote Diagnostic Radiologist
Worcester, MA · Remote
$319K - $399K/yr
Provide timely, accurate reads in support of emergency and trauma services. * Collaborate with a team of remote radiologists using shared worklists. * Maintain expected productivity targets while ...
System Analyst - Consultant
Wellesley Hills, MA · Remote
$88K - $119K/yr
Assignments may be long or short term, full or part time. Most assignments will be remote, but ... well with both technical and non-technical staffAsk questions, document and communicate ...
Quick apply
System Analyst - Consultant
Wellesley Hills, MA · Remote
$88K - $119K/yr
Assignments may be long or short term, full or part time. Most assignments will be remote, but ... well with both technical and non-technical staffAsk questions, document and communicate ...
Product Development Chemist - AI Trainer - Remote
Worcester, MA · Remote
$70 - $90/hr
Conduct qualitative and quantitative chemical analyses and experiments to support product ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
Product Development Chemist - AI Trainer - Remote
Worcester, MA · Remote
$70 - $90/hr
Conduct qualitative and quantitative chemical analyses and experiments to support product ... Strong written and verbal communication skills, with the ability to convey technical concepts ...
Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management ... Strong analytical skills complimented by a successful track record in sales. * Bi-lingual in either ...
Quick apply
Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management ... Strong analytical skills complimented by a successful track record in sales. * Bi-lingual in either ...
Virtual Sr Adjuster Field Service Claims - Remote
Worcester, MA · On-site +1
$67K - $90K/yr
Strong technical expertise and the ability to manage claims in accordance with policy provisions ... Support training initiatives and contribute to the development of best practices and educational ...
Virtual Sr Adjuster Field Service Claims - Remote
Worcester, MA · On-site +1
$67K - $90K/yr
Strong technical expertise and the ability to manage claims in accordance with policy provisions ... Support training initiatives and contribute to the development of best practices and educational ...
Be capable of effectively operating as a member of an analytical team from a remote location in support of global intelligence requirements Desired qualifications and experience: * Bachelor's Degree
Be capable of effectively operating as a member of an analytical team from a remote location in support of global intelligence requirements Desired qualifications and experience: * Bachelor's Degree
Senior Mainframe Engineer (REMOTE)
Worcester, MA · On-site +1
... support critical mainframe infrastructure and platform services. You will serve as a technical ... Lead systems analysis, architecture, integration, enhancement, and deployment efforts for ...
New
Senior Mainframe Engineer (REMOTE)
Worcester, MA · On-site +1
... support critical mainframe infrastructure and platform services. You will serve as a technical ... Lead systems analysis, architecture, integration, enhancement, and deployment efforts for ...
New
OSP Engineer Remote
Worcester, MA · Remote
$24 - $30/hr
Create and update all supporting documentation, including revised BOMs, as-builts, splice changes ... Skilled in analyzing field redlines, photos, and route changes to produce accurate revised designs.
Quick apply
OSP Engineer Remote
Worcester, MA · Remote
$24 - $30/hr
Create and update all supporting documentation, including revised BOMs, as-builts, splice changes ... Skilled in analyzing field redlines, photos, and route changes to produce accurate revised designs.
System Analyst - Consultant
Wellesley, MA · On-site +1
$94K - $127K/yr
Assignments may be long or short term, full or part time. Most assignments will be remote, but ... Demonstrated ability to communicate well with both technical and non-technical staff * Ask ...
System Analyst - Consultant
Wellesley, MA · On-site +1
$94K - $127K/yr
Assignments may be long or short term, full or part time. Most assignments will be remote, but ... Demonstrated ability to communicate well with both technical and non-technical staff * Ask ...
Sr. Business Analyst
Framingham, MA · On-site +1
$95K - $122K/yr
Elicit, document, and maintain business, functional, and technical requirements for enterprise ... remote work/flexibility, development, recognition, and our culture with programs that support each ...
Quick apply
Sr. Business Analyst
Framingham, MA · On-site +1
$95K - $122K/yr
Elicit, document, and maintain business, functional, and technical requirements for enterprise ... remote work/flexibility, development, recognition, and our culture with programs that support each ...
Remote Technical Support Analyst Remote information
See Worcester, MA salary details
$15.35 - $17.90
9% of jobs
$17.90 - $20.45
12% of jobs
$21.18 is the 25th percentile. Wages below this are outliers.
$20.45 - $23
16% of jobs
The median wage is $24.88 / hr.
$23 - $25.56
18% of jobs
$25.56 - $28.11
12% of jobs
$30.08 is the 75th percentile. Wages above this are outliers.
$28.11 - $30.66
11% of jobs
$30.66 - $33.21
10% of jobs
$33.21 - $35.76
6% of jobs
$35.76 - $38.31
3% of jobs
$38.31 - $40.86
1% of jobs
$40.86 - $43.41
2% of jobs
$15
$27
$43
How much do remote technical support analyst remote jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for remote technical support analyst remote in Worcester, MA is $27.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.20 per hour, depending on experience, location, and employer.
What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?
| Aspect | Remote Technical Support Analyst Remote | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+ or Network+; technical knowledge | Customer service skills; may have certifications like HDI or ITIL |
| Work Environment | Technical troubleshooting, remote access tools, diagnostic software | Customer communication, issue resolution via chat, email, or phone |
| Employer & Industry Usage | IT companies, tech support firms, software providers | Retail, telecom, e-commerce, service industries |
While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.
Can I work remotely as a remote technical support analyst?
Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.
What are the most commonly searched types of Technical Support Analyst Remote jobs in Worcester, MA?
The most popular types of Technical Support Analyst Remote jobs in Worcester, MA are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Worcester, MA?
For Remote Technical Support Analyst Remote jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Worcester, MA look for?
The top searched job categories for Remote Technical Support Analyst Remote jobs in Worcester, MA are:
Full-time
Posted 3 days ago
New
Job description
Our Hanover Technology Group (HTG) Business Innovation team is currently seeking an Innovation Research Assistant in our Worcester, MA location on a hybrid basis or fully remote work location. This is a full-time, exempt role.
POSITION OVERVIEW:
This role will report into our Business Innovation team and serve as the enterprise hub for emerging technology trends, competitive intelligence, and vendor evaluation. This role is responsible for delivering actionable insights to inform strategic decision-making, optimizing investment in innovation, and reducing duplicative efforts across business units. The analyst partners with business and technology leaders to bring an outside-in perspective and ensure alignment with enterprise priorities.
IN THIS ROLE, YOU WILL:
Market, Competitive & Technology Intelligence
- Conduct ongoing research on market trends, competitive landscape, and emerging technologies relevant to the organization.
- Synthesize insights from diverse sources (e.g., industry reports, venture capital activity, conferences, peer companies) into clear, actionable intelligence.
- Maintain awareness of industry best practices, disruptive innovations, and strategic risks/opportunities.
Vendor Evaluation & Innovation Intake
- Lead structured vendor evaluations, including due diligence, comparative analysis, and recommendation development.
- Establish and maintain consistent evaluation frameworks to assess technology fit, scalability, and enterprise value.
- Act as the primary liaison for BrokerTech Ventures intake, coordinating evaluation, prioritization, and feedback loops.
Enterprise Insight Sharing & Coordination
- Consolidate insights, learnings, and experimentation results across business lines to reduce siloed efforts and duplication.
- Facilitate knowledge sharing and alignment across business and technology stakeholders.
- Develop repositories or forums for capturing and distributing strategic intelligence.
Executive Reporting & Communication
- Prepare executive-level presentations, briefings, and updates for leadership on a regular and ad hoc basis.
- Translate complex intelligence into clear narratives that support decision-making.
- Incorporate external perspectives, including insights from venture capital firms, conferences, industry networks, and BrokerTech Ventures.
WHAT YOU NEED TO APPLY:
- Bachelor’s degree required with Business or IT focus preferred
- 1-3 years experience
- Excellent Verbal and Written Communication capabilities required, including presenting findings and recommendations clearly to stakeholders
- Ability to understand the big picture
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.