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Remote Technical Support Analyst Remote Jobs in Rochester, MI

Huntington

Senior Business Systems Analyst

Detroit, MI · On-site +1

Leads assigned projects and/or provides advanced technical and consultative support to other team ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Technical Support Analyst Remote information

See Rochester, MI salary details

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How much do remote technical support analyst remote jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote technical support analyst remote in Rochester, MI is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.75 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

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Remote Technical Support Analyst Remote jobs near you

Board Certified Behavior Analyst (BCBA) - Remote

Kyo Autism Therapy

Detroit, MI • Remote

$78K - $90K/yr

Full-time, Part-time

Re-posted 24 days ago

Job description

Kyo is a leading provider of Applied Behavior Analysis (ABA) therapy, dedicated to empowering children with autism and their families to achieve meaningful outcomes. Since 2005, we have partnered with thousands of families across 11 states, delivering effective, convenient, and child-centric ABA therapy designed around each child's unique strengths, needs and goals. At Kyo, our mission is rooted in a commitment to making every moment count for the children and families we support.

Kyo is looking for an enthusiastic, organized and experienced to join the team and work 100% from home.

Pay Range: $78,000 - $90,000

Part-Time & Full-Time Opportunities Available

BCBAs AT KYO:

  • Lead individualized ABA programs via Telehealth across home, school, and community settings, supported by Kyo's proprietary care application and data systems.
  • Support the development of Behavior Therapists and BCBA Trainees.

WHY CHOOSE US?

  • Flexibility: 100% remote delivery model, with flexible scheduling options for full-time and part-time roles.
  • Mentorship: Frequent 1:1 check-ins to support clinical, professional, and operational development, with opportunities to connect with BCBAs and Clinical Directors nationwide.
  • Clinical Autonomy: Flexibility within evidence-based practices, including the ability to select appropriate assessments and treatment approaches based on client needs.
  • Comprehensive Benefits: Competitive compensation package, medical, dental, and vision coverage, 401(k) with company match, 19 days of PTO (with an additional day earned each year of service up to 24 days), 11 paid holidays, life insurance, short-term disability, employee assistance program (EAP), and a company-provided laptop.
  • Administrative Support: Dedicated support designed to reduce non-clinical workload and prioritize client care.

JOB REQUIREMENTS:

  • Education and Skills: Master's degree in Psychology, Special Education, or a related field. Active BCBA certification. Minimum of 3 years of ABA experience post-certification.
  • Availability: Ability to provide client support within our service hours of 8:00am–7:00pm, Monday–Friday, based on client needs and within the time zone of your caseload.
  • Location: Must reside in one of Kyo's priority states of operation.
  • Technology: Strong internet connection and a professional, distraction-free remote work environment with reliable video conferencing capability.
  • Physical Ability: Ability to sit or stand for extended periods and operate standard computer equipment for the duration of the workday.