ZipRecruiter

Log In

2

Remote Technical Support Analyst Remote Jobs in Riverside, CA

Datafied

Junior Data Analyst

Anaheim, CA · On-site +1

This role is responsible for transforming raw data into actionable insights that support strategic ... Remote Work Requirements * Hard-wired ethernet connection. * Safe and secure workspace. * Ability ...

Johnson Service Group

Be Seen First

EDI Analyst-Must live in PST/CST Time Zones

Irvine, CA · Remote

$37/hr

Remote. Must live in Pacific, Mountain or Central time zones. Work Schedule: Monday-Friday 8:00am ... with technical support requests, including account management, security settings, and testing ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Analyze system monitoring and performance data * Become a subject matter expert on the Q CELLS Q.

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ... Analyze system monitoring and performance data * Become a subject matter expert on the Q CELLS Q.

OSTechnical

Be Seen First

Remote Electronic Health Records (EHR) Analyst

Irvine, CA · Remote

... Analyst This is a full time job, Contract to hire with a client at Irvine, CA. You can work remote ... Responsibilities • Configure, maintain and optimize the EHR systems to support organizational ...

First American

Trainer (Remote)

Santa Ana, CA · Remote

$64K - $85K/yr

... supported, and empowered to be innovative and reach their full potential. Our inclusive, people ... This job family includes technical training. An experienced professional with an understanding of ...

next page

Showing results 1-20

All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Riverside, CA

Remote Technical Support Analyst Remote information

See Riverside, CA salary details

$16

$28

$45

How much do remote technical support analyst remote jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote technical support analyst remote in Riverside, CA is $28.73, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $32.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Analyst, and why are they important?

To thrive as a Remote Technical Support Analyst, you need solid troubleshooting abilities, knowledge of computer systems, and a background in IT or a related field, often supported by certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical issues remotely. These skills are vital for resolving user concerns efficiently and maintaining high levels of customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

What is a Remote Technical Support Analyst?

A Remote Technical Support Analyst is a professional who assists customers or employees with technical issues related to computer systems, software, networks, or hardware, all from a remote location. They typically troubleshoot problems over the phone, via email, or through remote desktop tools. Their responsibilities include diagnosing technical issues, providing step-by-step solutions, and ensuring that IT systems are running efficiently. Remote Technical Support Analysts play a key role in maintaining productivity for businesses by resolving technical problems quickly and effectively.

What are some common challenges faced by Remote Technical Support Analysts, and how can they be effectively managed?

Remote Technical Support Analysts often face challenges such as troubleshooting complex technical issues without physical access to devices, communicating clearly with users who may have varying technical backgrounds, and managing multiple tickets simultaneously. Effective management of these challenges involves strong problem-solving skills, the use of remote desktop tools, clear and patient communication, and maintaining detailed documentation of issues and solutions. Additionally, staying organized and prioritizing tasks helps ensure timely resolution and high user satisfaction.
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Riverside, CA? For Remote Technical Support Analyst Remote jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Riverside, CA look for? The top searched job categories for Remote Technical Support Analyst Remote jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Technical Support Analyst Remote jobs? Cities near Riverside, CA with the most Remote Technical Support Analyst Remote job openings:
Remote Technical Support Analyst Remote jobs near you
Junior Data Analyst

Junior Data Analyst

Datafied

Anaheim, CA • On-site, Remote

Full-time

Posted 14 days ago

Job description

We are seeking a detail-oriented and analytical Junior Data Analyst to join our team. This role is responsible for transforming raw data into actionable insights that support strategic decision-making. The ideal candidate will have a strong foundation in data analysis, reporting, and process improvement, with a high level of proficiency in Microsoft Excel.

Requirements

Key Responsibilities

  • Analyze data using statistical techniques and deliver clear, actionable reports.
  • Design, develop, and maintain databases and data collection systems to optimize data quality and efficiency.
  • Extract and clean data from various sources to ensure accuracy and consistency.
  • Identify trends, patterns, and correlations in complex datasets to support business initiatives.
  • Maintain and enhance existing reporting tools and dashboards to ensure continuous data flow and usability.
  • Collaborate with cross-functional teams to prioritize information needs and support business objectives.
  • Document and update standard operating procedures for data-related tasks and reporting processes.
  • Proactively identify opportunities for process improvements and automation.
  • Ensure timely and accurate completion of assigned tasks with a commitment to quality.

Required Qualifications

  • Proficiency in Microsoft Excel (including pivot tables, formulas, and macros).
  • Strong analytical and problem-solving skills.
  • Experience working with large datasets and multiple data sources.
  • Ability to communicate findings clearly to both technical and non-technical stakeholders.
  • Self-motivated with a strong sense of ownership and attention to detail.

Remote Work Requirements

  • Hard-wired ethernet connection.
  • Safe and secure workspace.
  • Ability to maintain confidentiality in a remote setting.

Preferred Qualifications

  • Experience with data visualization tools (e.g., Power BI, Tableau).
  • Familiarity with SQL or other query languages.
  • Exposure to Python, R, or other data analysis tools.
  • Experience working in a fast-paced or cross-functional environment.
  • Experience working with Microsoft SharePoint and the broader Microsoft Office Suite (e.g., Outlook, Teams, Word, PowerPoint)

Key Competencies

  • Strong attention to detail and accuracy.
  • Effective communication and collaboration skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Analytical mindset with a proactive approach to problem-solving.

Benefits

  • Collaborative culture with a focus on innovation and continuous learning.
  • Competitive compensation and benefits package.

Apply