ZipRecruiter

Log In

2

Remote Technical Support Analyst Remote Jobs in Frederick, MD

Yudrio, Inc

Technical Proposal Writer

Leesburg, VA · Remote

Review and analyze the RFP/RFQ/RFI to create compliant proposal outlines, compliance matrices ... Support the development of standard proposal sections such as Management Plans, Past Performance ...

EnthuZiastic

Growth Hacker - Remote

Hagerstown, MD · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...

EnthuZiastic

Growth Hacker - Remote

Frederick, MD · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...

EnthuZiastic

Growth Hacker - Remote

Gaithersburg, MD · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... in data analysis tools and platforms. Technical Proficiency: * Familiarity with marketing ...

Corinth

SADOM Analyst

Leesburg, VA · Remote

$105K - $120K/yr

... remote O&M support as needed Clearance Requirement: Ability to obtain and maintain Top Secret ... Create and maintain procedures and technical documentation for SecOps hardware and software * Use ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Frederick, MD

Remote Technical Support Analyst Remote information

See Frederick, MD salary details

$15

$27

$43

How much do remote technical support analyst remote jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote technical support analyst remote in Frederick, MD is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.06 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Frederick, MD? The most popular types of Technical Support Analyst Remote jobs in Frederick, MD are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Frederick, MD? For Remote Technical Support Analyst Remote jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Frederick, MD look for? The top searched job categories for Remote Technical Support Analyst Remote jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Remote Technical Support Analyst Remote jobs? Cities near Frederick, MD with the most Remote Technical Support Analyst Remote job openings:
Remote Technical Support Analyst Remote jobs near you

Dynatrace Consultant (remote)

System One

Rockville, MD • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

Job Title: Dynatrace Consultant Contractor Work Model: Remote Security Clearance: Active secret clearance or higher Responsibilities
  • Expand existing Dynatrace Gen3 deployment to incorporate use cases, such as Teams Observabilty integration, Job Service observability, Self-Service Observability Onboarding Portal, Agentic Workflows Deployment (Dynatrace Intelligence), and NetFlow Observability Integration.
  • Act as a Dynatrace subject matter expert, combining product expertise with practical consulting experience
  • Partner with customers to understand business and technical objectives and translate them into effective Dynatrace implementations
  • Deploy, configure, administer, and maintain Dynatrace environments, including OneAgent, ActiveGates, extensions, and integrations
  • Support customer adoption of Dynatrace Gen3 AI capabilities, including AI-driven insights, causation analysis, and automation use cases
  • Help customers leverage AI-powered analytics to reduce noise, accelerate root cause analysis, and improve operational efficiency
  • Assist in aligning Gen3 AI features with customer workflows such as alerting, remediation, reporting, and decision support
  • Educate customers on emerging AI-driven observability capabilities as part of their Dynatrace roadmap
  • Onboard applications and services into Dynatrace and ensure effective monitoring of critical business systems
  • Design and manage management zones, network zones, dashboards, alerts, reports, and SLAs. Analyze performance, logs, traces, and metrics to troubleshoot and optimize applications, architectures, and operational practices
  • Support Grail adoption, including log management onboarding and migration to Dynatrace-native analytics
  • Collaborate closely with application, infrastructure, and platform teams to drive adoption throughout the application lifecycle
  • Mentor and train customers on Dynatrace best practices and operational maturity
Required Skills
  • 2+ years of hands-on experience as a Dynatrace engineer or consultant
  • Dynatrace Associate certification (or equivalent experience), with the ability to quickly attain Professional level
  • Proven experience deploying, managing, and supporting Dynatrace environments
  • Strong understanding of Dynatrace architecture, best practices, and core capabilities
  • Hands-on expertise with OneAgent and ActiveGate deployment, troubleshooting, and extensions
  • Experience creating and managing management zones, dashboards, alerts, and reports
  • Experience analyzing performance data across applications, systems, and networks
  • Grail and Dynatrace log management experience or foundational knowledge
  • Strong consultative skills with the ability to engage both technical and non-technical stakeholders
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #LI-KA1 #M1

Ref: #856-Baltimore-S1