Remote Technical Support Analyst Remote Jobs in Frederick, MD

This is a remote position.

Position Description

Program

OneStream Implementation

Location

100% Remote

Workstream

PMO

Skillset Focus Area

PM Support

Labor Category (LCAT)

Management Consultant III (MC-III)

Education & Experience

Bachelor's degree and 10 years of experience

Security Clearance

Secret or above

The PMO Support Analyst supports the lead PM with day-to-day delivery management for the OneStream implementation by helping execute core PMO processes, maintain project controls, and improve visibility into delivery status across government, contractor, and implementation teams. This role works closely with the project manager, schedulers, workstream owners, and client stakeholders to support governance routines, status reporting, RAID management, action tracking, meeting coordination, and project administration. The role operates in a structured federal/GPS environment where milestone discipline, documented decisions, dependency tracking, and timely follow-up are critical to supporting requirements, testing, training, deployment, certification, and post-go-live readiness activities.

Our client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning (ERP) software implementation.

• Support preparation of weekly status reports, dashboards, milestone updates, and governance materials for agency and project leadership.

• Maintain RAID logs, action trackers, decision logs, meeting records, and other PMO artifacts in accordance with project standards.

• Collect and consolidate status inputs from functional, technical, data, testing, and training workstreams for integrated project reporting.

• Support project meetings by scheduling sessions, preparing agendas, capturing notes, and tracking follow-up actions to closure.

• Monitor milestones, deliverables, approval dates, and governance deadlines to help keep the implementation on schedule.

• Assist with dependency tracking across functional, data, security, and technical teams.

• Support change control, document management, and project communications using established PMO processes and templates.

• Help ensure decisions, risks, issues, and stakeholder actions are documented clearly and reflected in project plans and reporting.

• Support readiness tracking across major implementation events such as requirements approval, ATO activities, SIT, training, UAT, documentation handoff, and agency approval.

• Experience supporting PMO, project coordination, or project controls in a federal environment.

• Familiarity with standard PMO artifacts such as status reports, dashboards, RAID logs, action trackers, decision logs, and meeting minutes.

• Ability to coordinate inputs across multiple workstreams and maintain accurate, timely reporting in a deadline-driven environment.

• Strong organizational skills and attention to detail, especially for follow-up tracking, milestone monitoring, and document control.

• Strong written and verbal communication skills with the ability to support coordination across government, contractor, and technical stakeholders.

• Familiarity with implementation lifecycle activities such as requirements, design, testing, training, deployment, and stabilization.

• Ability to work within formal governance structures, documented processes, and approval-driven delivery environments.

• Proficiency with project scheduling, reporting, and collaboration tools used to support PMO operations.

• DoD Experience a plus

• Family Health Care (54% cost covered for the entire family)

• Family Dental (54% cost covered for the entire family)

• Family Vision (54% cost covered for the entire family)

• Flexible Spending Account

• Overutilization bonuses for Time and Materials (T&M) contracts

• Lifetime Event Bonuses (e.g., child, marriage)

• Profit-sharing arrangement for any work brought into the company

• Unlimited Leave with Approval

• 401k 100% employer match on first 3% invested

• $1,000 training budget