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Remote Technical Support Analyst Remote Jobs in Maryland

ERM

$111K - $111K/yr

You will contribute directly to the integrity of ERM's indirect tax processes by supporting ... technical expertise in addressing their environmental, health, safety, risk and social issues. We ...

CareFirst

Reimbursement Analyst (Remote)

Baltimore, MD · Remote

This position is responsible for preparing analyses associated with the development of reimbursement policy, strategies, cost of care impacts and work flows for healthcare providers' reimbursement ...

CareFirst

Lead Data Analyst (Remote)

Baltimore, MD · Remote

Serve as an expert resource supporting data questions and issues from stakeholders and driving to ... Manage the collection of business and technical requirements from stakeholders to deliver data ...

CareFirst

Senior Data Analyst (Remote)

Baltimore, MD · Remote

$85K - $107K/yr

Serve as an expert resource supporting data questions and issues from stakeholders and driving to ... Produces technical documentation that is consistent with professional standards. * Be a resource ...

CareFirst

Senior Quality Analyst (Remote)

Baltimore, MD · Remote

Utilize NCQA and HEDIS technical specifications, quality standards, and internal Quality Department ... Lead and support complex medical record retrieval, provider outreach, intake, routing, upload ...

Ciena

Specialist, Global Technical Support

Baltimore, MD · On-site +1

$149K - $160K/yr

... Root Cause Analysis reports. Verify and report design, reliability and maintenance problems or ... Act as a technical consultant to other Technical Support functions and others in the company. Act ...

Motorola

$75K - $95K/yr

... analysis of business problems with systems solutions. * Provides technical support to field ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Nordic

Apply technical expertise to individual client system build in order to identify, troubleshoot, and ... Analyze and document workflows. * Work closely with project leadership, including documentation and ...

Nordic

Apply technical expertise to individual client system build in order to identify, troubleshoot, and ... Analyze and document workflows. * Work closely with project leadership, including documentation and ...

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All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Maryland

Remote Technical Support Analyst Remote information

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are popular job titles related to Remote Technical Support Analyst Remote jobs in Maryland?

For Remote Technical Support Analyst Remote jobs in Maryland, the most frequently searched job titles are:

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Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Indirect Tax Senior Analyst (Remote)

ERM

Remote

$111K - $111K/yr

Full-time

Re-posted 14 days ago

Job description

Step into a role where your expertise shapes the foundation of global tax compliance.

If you're an early-career tax professional ready to deepen your indirect tax experience and gain exposure to complex, multi-jurisdictional environments, this is your opportunity to grow within a collaborative and high-performing global team at ERM.

Why This Role Matters?

Indirect tax is critical to how ERM operates globally-impacting compliance, pricing, and business operations. This role plays a key part in ensuring accuracy, efficiency, and regulatory alignment across multiple tax jurisdictions, while building the next generation of tax expertise within the organization.

What Your Impact Is:

You will contribute directly to the integrity of ERM's indirect tax processes by supporting compliance, strengthening documentation, and enabling informed business decisions. Your work will help reduce risk, improve data accuracy, and support audits and reporting across North America and beyond-while building the foundation for more advanced tax responsibilities.

What You'll Bring:

Required

  • Bachelor's degree in Accounting, Finance, Tax, or a related field
  • 3-5 years of experience in indirect tax, tax compliance, or a related finance function
  • Working knowledge of sales and use tax or similar indirect tax filings
  • Strong analytical skills with attention to detail
  • Proficiency in Excel and ability to work with large data sets
  • Clear written and verbal communication skills
  • Ability to prioritize, meet deadlines, and work collaboratively in a structured environment

Preferred

  • Exposure to consulting or services-based organizations
  • Knowledge of Canadian GST/HST/PST frameworks
  • Experience with tax engines or sales tax software
  • Familiarity with multi-state or international tax considerations
Key Responsibilities:
  • Support preparation and filing of indirect tax returns including sales & use tax, gross receipts tax, and similar filings
  • Assist with property tax returns, business license filings, and related compliance activities
  • Partner with senior team members on indirect tax audits by gathering data, preparing schedules, and coordinating responses
  • Conduct taxability research and document findings across various indirect tax areas
  • Provide indirect tax inputs to proposal and pricing teams
  • Maintain tax documentation, working papers, and internal process guidance
  • Prepare tax residency certificate requests (Form 8802) and track submissions
  • Compile and submit Census reporting (quarterly and annual)
  • Support estimated tax calculations (e.g., PBBIT) and tax payment processing
  • Maintain tax account reconciliations and rollforward schedules
  • Respond to internal stakeholder requests for financial and tax-related data
  • Perform periodic reviews to ensure completeness and accuracy of tax filings
  • Stay current on regulatory changes and proactively flag updates to the team

This role is designed to accelerate your development through hands-on experience, mentorship, and exposure to both indirect and broader tax disciplines-setting you up for long-term growth within ERM's global tax function.

This is a fully remote opportunity

Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

LI# Remote

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About ERM

Sourced by ZipRecruiter

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

City of London, Greater London, GB

Social media

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